Bellperson (Experienced in Hotels) Bilingual
Claridge Hotel - Miami Beach, FL

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Assist in ensuring delivery and retrieval of luggage to all guests in a courteous, timely and professional manner.

Duties & Functions:

  • Greet arriving guests and retrieve their luggage
  • Escort guests to their rooms, explain the room facilities
  • Deliver luggage, messages, faxes, packages etc. for guests and to undertake various other requests in order to ensure their comfort
  • Transport departing guests’ luggage from the room to the lobby, ensuring that the guest has verified that all luggage has been accounted for
  • Ensure that luggage has been stored safely according to prescribed procedures
  • Ensure that the luggage storage area is kept clean and tidy at all times
  • Inform guests with savvy knowledge of hotel, its services, the city, and local ‘happenings’
  • Be fully aware of what functions are going on in the hotel
  • Provide gracious, attentive, and friendly service

Requirements:

  • Previous experience as a bell person, preferably in an upscale hotel
  • Possess a gracious, friendly, and fun demeanor
  • Ability to multitask, work in a fast paced environment and have a high level attention to detail
  • Strong verbal and written communication skills in English
  • Maintain positive and productive working relationships with other employees and departments
  • Ability to work independently and to partner with others to promote an environment of teamwork

Physical Abilities:

  • Move, lift, carry, push, pull, and place heavy objects without assistance
  • Stand, sit, or walk for an extended period of time or for an entire work shift
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping

Please apply online today. Qualified candidate will be contacted for an interview.