Customer Service Representative
Claudia's Canine Cuisine - Maumelle, AR

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Responsibilities include but may not be limited to the ability to communicate clearly and professionally, both verbally and in writing. Must be detailed oriented and have the ability to greet customers warmly and ascertain why they are calling, acting as the company gatekeeper. Must be able to handle incoming requests from customers including but not limited to opening customer accounts, answering product questions, analyze customer needs. Must receive and process orders, handle customer complaints, sell and up-sell products, compile and generate reports, spreadsheets, and product information as they relate to customer service.
Skills/qualifications: HIgh school education, 1+ years of experience in customer service, experience in multilines telephones, experience with Internet Explorer and Microsoft Office. Quickbooks experience and knowledge of shipping through Fed Ex and UPS systems helpful.

Indeed - 14 months ago - save job - - block
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