Clayton Homes
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7 reviews

Clayton Homes Employer Reviews

Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
More open house, and public gathering at work.
Sales (Former Employee), Burlington, NC –
Pros: great freedom to express your abilities
Cons: looking over shoulders
A typical day would be making follow up phone calls to customer's mailing out flyers, emailing up coming sales events, I've learned to put the customer first , training sales staff and being trained myself, keeping up with our target customers. Meeting people is very enjoyable asking the right questions, probing thier needs, and making a right fit for – more...  that client, I think the hardest part about any job is keeping the customer happy but once it's done everybodys happy. A happy work place makes employee's want to come to work and people are more productive when this happens and everything will run a whole lot smoother. – less
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Productive and competative workplace with gym for its employees.
Customer Service Representative (Former Employee), Alcoa, TN –
Pros: people for the most part were friendly, my supervisors were great.
Cons: i don't believe they have re-hires.
The job was competative in the sense that we were gauged by the number of perfect phone calls.

My immediate co-workers were super.

The hardest part of the job was getting a perfect call and meeting the call quota. The most enjoyable part of the job was serving the customer.
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Good place to work
Production- Top Set (Current Employee), Knoxville, TN –
Pros: great friendly people
Cons: not knowing how many hours you will work a week
I enjoy working for this company, however with production in the housing market we are extremely slow and I need a steady weeks worth of hours.
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Compensation Changes
Floorer (Former Employee), Norris, TN –
Changes Weekly, Might have a gurateed 40 , next week you might not. To many things out your own control with pay and hours.
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CMH
Sales (Current Employee), NC –
Cons: work life balance and pay.
Clayton Homes is not a good company. Absolutely no loyalty to employees who give everything they have the succeeding. I was laid-off due to a corporate decision and I was not the only one. It was a situation of last on hired, first one to leave when the company hit financial hardships. I was producing and selling homes and actually sold two more the – more...  week I was laid off. I will say the only good thing about the job was the people I worked with. They were class act people and made the experience what it was. I was fortunate to work with the employees in my office however I cannot say the same for management in other aspects. Overall it is not a company I would recommend anyone becoming a part of. The work life balance is horrible and the pay does not even the playing field. Stay away if you are considering the company. – less
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General Manager 2008 to 2010
General Manager (Former Employee), Virginia –
Pros: there honestly are no pros.
Cons: stress.........and lots of it
Everyone has at least one decision, in life, that they would like to have back - and that best describes my decision to work for Clayton Homes.

A company's culture, values and style begins and ends with top management - and Clayton has poor top management. The President, who proclaims himself "The Godfather of Manufactured Housing", was preaching to – more...  middle level managers - during the early severe downturn in housing, that Clayton was entering the "golden years" for manufactured housing, and that we would see banner sales years in 2008 and 2009. Nothing was further from the truth.

Clayton states, categorically, that it wants its employees to have a balanced life - between their personal lives and their work lives. Despite this, they require their General Managers to work every day but Sunday - from open to close (typically 10 hour days#. When not at work, they expect their managers to plant advertising signs #called "bandit" or "lick-down" signs# and attend marketing events. In all, they have their managers verbally commit to 80+ hour work weeks. What kind of balance is that?

Their product is less than sub-standard. They pride themselves on manufacturing standards that have been forced upon them by various government regulatory agencies. Clayton states that they have put into place site requirements that are second-to-none in the residential homebuilding industry - yet fail to state that these standards #again# have been forced upon them. Their warranty is ridiculous #1 year) and amply demonstrates what little confidence they place in their product. Some of the materials used are poor - from plastic faucets to sub-builder grade carpeting that wears out in less than the first 6 months of NORMAL use.

Clayton's substandard product makes life awful for their General Managers. An average sales center will handle almost 50 active complaints concurrently. Since the buyers are specifically targeted by Clayton's advertising vehicles to be in the lower income classes, working with them to resolve product issues is extremely difficult.

This is only a brief review of what it is like to work at Clayton. Please do yourself a favor - consider employment somewhere else...... – less
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Worst job you'll ever hate!
General manger (Former Employee) –
General manager for 2.5 years running the show for a dealership. Horrible product, constant customer complaints, poor culture, and pay. They really take advantage of low income customers by taking their land in lieu of a house and charge them really high interest rates for really bad houses. I would not go bak to work for them for 250K a year.
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About Clayton Homes

Clayton Homes, Inc. produces, sells, finances and insures primarily low to medium-priced manufactured homes. Installment financing – Read more