We are searching for an outstanding professional to fill the position of Front Desk Agent for a small lake front hotel located in Clearlake, CA. This position is full time, will live on site, and accommodations are part of the compensation package. It is a very hands- on position, and requires someone who takes action and is highly productive. The position reports to the General Manager.
The hotel sits directly on Clear Lake, has a swimming pool and small marina, and was entirely renovated a few years ago. Additionally, the interiors of the units were all upgraded recently. The property is non-smoking. The accommodations are studio and 1 bedroom cottages, and there are 2 acres of grounds. More details can be found at www.clearlakecottagesandmarina.com.
Hotel experience is a major plus, as are a strong service orientation and solid computer skills. Candidates must be professional in dress and demeanor, but warm and welcoming in style.
You will have significant front desk responsibilities, and will be responsible for after-hours needs of our guests. Finally, and especially during the off season, you will be expected to perform some housekeeping duties.
Primary duties include answering phones, selling people on the benefits of staying at our hotel, taking reservations, greeting guests when they arrive and checking guests in and out of the hotel. Additionally, you will be responsible for assisting guests with their needs while they are staying at the hotel. Great people skills, dedication to high quality service, and the ability to respond very positively to guest concerns are requirements.
If you are interested in an exciting opportunity to live at and help run a small hotel and help build a growing business, please send your resume and cover letter explaining your interest in the position.