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41 reviews

Clearlink Employer Reviews

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Call Center
Warm Transfer Coach (Former Employee), Salt Lake City, UTSeptember 7, 2014
Overall a good place to work. The company grew rapidly and had many changes.
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Great sales enviroment Assume perks and incentives
Sales Associate (Former Employee), Salt Lake City, UTJuly 7, 2014
Incoming/Outgoing calls for phone, internet, and television services and pricing information, Process payments, Create orders, Credit qualify
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Very Demanding with Potential
Sales Associate (Current Employee), UtahJune 27, 2014
Pros: can make $800.00+/wk, awesome parties and events
Cons: lots of pressure placed on sales associates, no accoutability to managers or "corporate" employees.
ClearlLink is an amazing place to work, as long as it is in the "Corporate" part of the business. Everything (problems) turn into new rules and problems that only really affects the people at the bottom (the sales staff). There is a lot of potential for making money, but lots of reasons to get "written up". Every coach has a folder that gets 2-3 write-ups – more... every week. (that's about 20%) of staff getting writtin up. Huge turnover problems.

you are answering inbound calls and converting the leads into sales. This is most of your day. You are expected to sell a certain percentage of your leads.

Free benefits start after a year. – less
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Awesome company culture, lacking in a few areas though
Inside Sales Associate (Former Employee), Orem, UTJune 12, 2014
Pros: awesome environment, company ski passes, fitness programs, gym pass, good management
Cons: heavy favoritism, pushed to sell content that client may not need or want
Very cool company to work for, fun environment and pretty good management. Typical day is taking inbound sales calls for home services (internet, phone, TV, etc). If you're having a tough time with a specific metric you'll be pulled aside and coached by a manager, though if you continue having issues with it you may be written up or fired. Very stylized – more... offices and overall a fun place to work. – less
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outstanding
Inside Sales Representative (Former Employee), Orem, UTJune 6, 2014
great work culture
good to their employees by offering great benefits
good incentives
make the money you want to make
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They DONT care
Inside Sales Representative (Former Employee), Salt Lake City, UTJune 3, 2014
Pros: zero
Cons: schedules, favoring
This company makes themselves look like they are top notch but once you are in, all they want is your work. They don't care about your situation or try to accomodate with your life outside of work. They focus on work life balance but really they have no idea what that means. Ask the bald man in WFM he is just as careless as them if you try to ask for – more... help. Don't even apply at this company,it's not worth it. They only pay you ten bucks – less
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Fun for those in their early 20's.
Inside Sales Agent (Current Employee), Salt Lake City, UTMay 17, 2014
Pros: laid back, pay, benefits.
Cons: bros, management, discipline structure.
This is my first sales job and Clearlink is... okay for the most part. In the six months that I have worked at Clearlink, it seems that the company is consistently inconsistent. Things that our trainers and coaches tell us that we should do, are things that our quality assurance team tells us that that we cannot do. The money is good if you can sell – more... and the benefits are also really good.
Another frustration I have is the writeup/discipline structure. The rules are: If you do not meet the company set sales metrics for two weeks; then you will get written up. While this is very practical, it is enforced inconsistently. The coaches get issued all of the write-ups and they decide whether or not to issue them. The problem is that they often play favorites and do not issue write-ups to their friends. Also, the two-week measurement does not take hours worked into consideration. This means that if you take one week off, you better do twice as well the next week. – less
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great
Sales (Former Employee), Salt Lake City, UTMay 16, 2014
loved the job a lot and really loved working around all my co-workers always on time to work love to be there all the time loved talking with customers
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fun place to work with good benefits
sales (Current Employee), Salt Lake City, UTMay 8, 2014
its a good place to be if you can sell, management isnt that good and dont seem to care as much for you later as they do when you 1st start, as far as the people you work with its a great culture
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Fun place to work, never was bored, ping pong, mini markets in building, heath bennifits
Phint Sales Agent, Janurary 27 (Former Employee), Salt Lake City, UTMay 1, 2014
Pros: free lunch, prizes, parties with free drinks, on a lake, music, scooters
Cons: too much party for me
I really did like working here, I just needed to leave for personal reasons, it is a great company but you have too be the right kind of person to work there. atmosphere is great and the commission is off the charts, they really do know how to make their employes happy.
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Best Sales Job Ever
Sales Professional (Current Employee), Orem, UtApril 7, 2014
Such a good work environment. Very upbeat and fun. Lots of ways to advance.
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Horrible
Salesman (Former Employee), Salt Lake City, UTApril 6, 2014
This place is an awful place to work.
It started out as a great place, but then with them claiming that they were wanting to help their employees to be better people. Then this all changed.
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Company really tries to take care of their employees
Recruiter (Current Employee), Orem, UTMarch 19, 2014
Pros: ping pong, trips, prizes, commision, positive work environment
Cons: sales can be a challenging field. some people get it, and do well, others leave.
This is a company that puts their money where their mouth is. Meaning, they invest a LOT into employee programs and incentives. They reward hard work and success. But they do expect you to work, so dont take the ping pong and xbox as a sign of slackers, its all work hard, then play hard around here! And work hard has to come first. Its one of the best – more... opportunities I've offered as a recruiter! – less
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High Stress Job with High Stress
o Customer Service (Former Employee), Orem, UtahJanuary 14, 2014
If you aren't one of the golden favorites, you get horrible calls and write ups all the time. Very stressful, management could care less about you and drop you like a fly!
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Ok job
Marketing Internship (Former Employee), Salt Lake City, UTJanuary 6, 2014
Pros: cool people
Cons: bad managment
management was under qualified. After being sold it seemed to go down hill.
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Well paying job but very stressful
INSIDE SALES REPRESENTATIVE (Former Employee), Salt Lake City, UTDecember 14, 2013
Pros: worked with some cool people
Cons: stressful
Very well-paying job if you can handle the stress that comes along with the gig. Taking call after call gets very monotonous, and sometimes you want to pull your hair out dealing with frustrating customers. If you are debating on whether to apply or not, remember that you are nothing more than a number to them and they will drop you like its nothing – more... if you can't keep up, there is no job security here. – less
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Fun place to work but very stressful
Sales Rep (Current Employee), Salt Lake City, UtahDecember 3, 2013
No room for advancements. If you are not best friends or roomates with the management then you are limited to being on the phones.
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Great Place to work at!
Satellite Sales Representative (Former Employee), Salt Lake City, UTNovember 20, 2013
Pros: co workers, hours, pay
Cons: commute
They really worked with my schedule and worked really hard to help me get better at the job. The coaching was excellent and the pay was great. call center work was very easy to stay focused and cool people to work with.
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A NOT-SO-GOOD PLACE TO WORK
Sales Associate (Former Employee), SLC, UTNovember 9, 2013
Pros: nice co-workeres
Cons: completely irrational upper management
Like many before me, I left this place for a good reason.

If you need a good job with well-balanced upper management that guides you, then this is not the job for you. If you need a good job where you are treated with kindness and compassion by scheduling and human resources, then this is not the job for you.

If, however, you need a dumb job for two – more... or three months, then leave before some upper management control freak with bleached blond spikey hair starts demanding that you change things that you have absolutely no control over, then this is the job for you.

Take heed, people. – less
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Cool Job
Inbound Sales Rep (Former Employee), Orem, UTOctober 29, 2013
Pros: cafe, computers to surf the web on break
Cons: very sales driven
Clearlink was a fun place to work. They have a relaxed environment and love to joke and have fun. They have a work hard, play hard mentality. They are driven to sales success and the supervisors do push you towards that.

About Clearlink

Headquartered in Salt Lake City, Utah and established in 2003, CLEARLINK employs over 1,200 local marketing, sales and technology – Read more