Clearlink Employee Reviews

Showing all 99 reviews
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I have no respect for this company
Business Sales Representative (Current Employee) –  Salt Lake City, UTFebruary 10, 2017
Management knows absolutely nothing about directing or what their job description is. They have lowered our commission rates and literally make us pay to work for them. I have never worked for a such a selfish company ran by such arrogant and greedy men.
Pros
environment
Cons
pay, management, decreased pay over time
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They talk a big talk but they have no clue how to run a company.
Sales (Current Employee) –  Scottsdale, AZFebruary 1, 2017
They change the pay structure on you when they discover their management solutions don't make money. Rather than accepting feedback, they would rather make excuses and dig their heads in the sand. It's good for a transition job but it's a job and there are far better companies out there who actually want to be receptive so they can be successful.
Cons
Management
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Fun environment
Internal sales (Current Employee) –  Salt Lake City, UTJanuary 30, 2017
Selling home services on the phone can be difficult and monotonous. Culture is upbeat and fun. Sales per call is the most difficult part because a large percentage of people are just shopping around.
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Upbeat for a desk job
Sales Executive (Former Employee) –  Salt Lake City, UTJanuary 17, 2017
Easy training, positive environment and plenty of incentives to work hard. I personally did not always receive the benefits I was promised. Policies were changing constantly to better the company. It can be confusing so you must be adaptable to change. Inbound sales calls. Base rate plus commission.
Pros
Incentives, company parties and events
Cons
Adherence policy, call routing
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Management
Account Specialist (Former Employee) –  Scottsdale, AZDecember 14, 2016
The company and its compensations are very nice, but the management isn't up to par. It's like they attempt to make you scared of losing your job.
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Garbage
Sales Associate (Current Employee) –  Scottsdale, AZDecember 8, 2016
Invasive, rude, pretentious management.
Boasting about 30k a year.
Payouts on revenue generation are awful. Highest on the floor being $300.
If you really need money, don't work here. If you're desperate for a job and don't mind being micromanaged by pompous Mormons, apply.
A lot of fakeness. Fake positivity, fake energy. Especially their "training and integration" manager.

The weekly pay is cool and so are most of the sales reps. The location is great, especially if you like an occasional beer after work.
Pros
Sales reps are cool, location, occasional incentives/free lunch
Cons
High stress, low pay
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It's a great job and great pay.
Sales Associate (Former Employee) –  Provo, UTDecember 4, 2016
If you know how to sell, of course. Great people with great opportunities. A lot of the people who are top dogs there started as sales associates. Lots of room to move up.
Pros
Money bonuses, sometimes free lunches
Cons
They expect you to meet a quota that you honestly can't always make and ends with termination
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Place to 'hook up'
Insurance Sales Agent (Current Employee) –  Salt Lake City, UTDecember 3, 2016
This is not a great place to work. It is a great place to get laid. Especially if you're married and a manager or supervisor. If you're part of the 'brotherhood' life is easy. You can get away with anything and get paid to do whatever you want. Clearlink is similar to high school, lots of drama, clicks, politics (BRO CODE), and filled with incompetent management.
Pros
Get paid to get laid
Cons
Bro code, high stress, no one is honest with you, STD, sales manager is a moron
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Amazing job
Sales Representative (Former Employee) –  Salt Lake City, UTNovember 23, 2016
Truly loved working here. Typical days were easy going and fun. Clearlink truly felt like a family Everyone welcomed me in and helped me get my grips. I reccomend this job to anyone looking.
Pros
free lunches, great environment
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Work place with a great culture
SALES REPRESENTITIVE (Former Employee) –  Scottsdale, AZNovember 22, 2016
Working there was a good experience when it comes to he culture and getting to met great people. I made some great friends that I hang out with outside of work. The downside to this job is that management is very back and forwards and fake with you. There are a lot of promotions and demotions, and there is not any job security.
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High stress
Sales Associate (Former Employee) –  Provo, UTNovember 1, 2016
Don't really care to work here it's not very fun it's very high stress not very many morning shifts open so more then likely have to work nights I didn't really like it
Pros
Free lunches every once in a while
Cons
Short breaks, butt falls asleep, to many people fight with you over the phone
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Fun Job
Inside Sales Representative (Former Employee) –  Orem, UTOctober 27, 2016
Fun job, with great people. The process of the company was not the best. I found a better opportunity to make more money. Great job if you're still in school.
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Clearkink
Inside Sales Associate (Former Employee) –  Salt Lake City, UTOctober 21, 2016
Clocked into phone and started taking imbound calls.
Learned how to sell HSI
Sup - didn't even manage or coach
Trying to sell a triple play
The environment with fun social co workers
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Very amazing environment to work in
Sales Agent (Former Employee) –  Salt Lake City, UTOctober 19, 2016
Great place to work all around. VERY high pay if you put forth the effort during sales pitches (40-50$ hour). However, that is not consistent and very rare. The culture is great and the workplace is relaxed on attire and speech. The only complaint I would have is that the customer base that calls in is very difficult to deal with and very tiresome to deal with for months on end. The computer system doesn't add prices accurately so you are prone to error in price which they will blame on you. 2 month long transition to be receiving actually commissions.
Pros
Possible high pay
Cons
Terrible customer experiences.
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Known as a great company for which to work, but the corporate side is fraught with communication gaps.
User Research Manager (Current Employee) –  Salt Lake City, UTOctober 10, 2016
A typical day at work is mostly spent working with ad hoc requests from both superiors and other teams in the department. Though most of these 'asks' are rather simple, some swallow up a lot of time and take away from other projects that are labelled 'urgent.'

I continue learning how to prioritize my time and how to work in a highly turbulent environment. A supervisor of mine described it as 'the windy city.' One week we're headed strong in one direction, the next it's the opposite. This is indicative of confused management and poor communication from executives to the rest of the company.

My co-workers are amazing! So many talented and energized folks working their best.

The best part about this job is seeing when effort pays off. As I wrote above, it's turbulent, but the reward of success, though somewhat rare, is a treasure.
Pros
People, Atmosphere, Healthcare
Cons
Confusion, Lack of clear executive communication, poor roll-outs of new systems
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not a good place to have a career at.
Insurance Setter (Current Employee) –  West Valley City, UTSeptember 30, 2016
always getting in trouble even when you would perform your best. supervisors don't care about you or your desire to advance, they are always threatening you with job loss and never work with you to better yourself. hardest part of the job is pleasing management they want 100% everyday and with the job there is never a guarantee you'll hit all the goals since most of therm are all unrealistic. everyone's always getting written up no matter what. wouldn't work there again. don't recommend for those looking to have a career and want benefits. if you apply directly with clearlink, you still get hired by a third party company called YES which means your not entitled to any benefits clearlink has and they can terminate you without it affecting them since you technically dont' work for them.
Pros
nice view
Cons
non committed management
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Overall fun place to work
Sales Compliance Analyst (Current Employee) –  Orem, UTSeptember 14, 2016
I would recommend Clearlink for people who are looking for a fun place to work while making good money. The work ethic of management seems to vary from one floor to the next. Consistency is lacking.
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fun work environment, lots of benefits, comfortable culture
home service expert (sales) (Former Employee) –  Salt Lake City, UTSeptember 7, 2016
Great work environment. Always someone there to help, or refer you to someone who can help. Soda fountain and coffee/cocoa machine on site for employees. lots of events and company parties year-round. They always find new incentives to motivate their employees.
Pros
unlimited soda/coffee, different schedules available
Cons
short breaks, difficult customers
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Run from this place
Inside Sales Representative (Former Employee) –  Provo, UTAugust 27, 2016
They work you as a slave, they have a ton of turn over, people leaves this place, the job is repetitive, they have unreasonable sales expectations, the management is not prepared or knows more than you and they get upset if you ask them about things they do not know and will not learn to help you, a lot of goofing around from supervisors, they literally work you to dead, run away from this place, go to Frontier or another company, - Fraud is going on as well in this company because employees are harassed to meet high new sales and because of the dishonesty of the people it works there, NOT a good place to work.
Pros
None
Cons
Fraud, abusive treatment towards employees, they will work you as a slave
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Fun and Rewarding
Sales Representative (Former Employee) –  Orem, UTAugust 13, 2016
Great environment to work in. You can make so many friends. The amount of money you can make there is up to you.They offer tons of incentives as well.
Pros
Money
Cons
noise level
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Overall rating

3.5
Based on 99 reviews
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Ratings by category

Work/Life Balance
3.6
Compensation/Benefits
3.7
Job Security/Advancement
2.9
Management
2.8
Culture
3.7