The most awful training process I've ever seen
Staff Accountant (Former Employee) – Minneapolis, MN – July 13, 2017
Working with the outsourcing group for CLA has been a very difficult process. Some parts of this group are great, others are awful.
What stands out the most to me is that training is horrendous, which they know and are working to improve at...and they really do try. As of my hiring, if you are somewhat inexperienced, you will likely either eat a ton of time or fail miserably. The firm itself doesn't seem to have a method for onboarding beyond throwing you into the fire. By my 3rd week, I was working way over 40 hours and expected to do things I had no experience with and no training on.
I think the partners are great, honest, cognizant folks. But the senior-level people are basically just staff-level with a year of experience, so they have no idea how to train or manage.
I do think they will eventually figure it out, but it definitely wasn't a fit for me.
The people are nice, friendly, hardworking. I haven't met any real bad apples.
Training is not effective, communication isn't great, on boarding is awful, the binder/password/organization of this group is out of control.