Clover Health Employee Reviews

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Beautiful office, lots of info to learn
Member Coordinator (Former Employee) –  Jersey City, NJAugust 9, 2017
The office was beautiful. They had a lot of perks with benefits. I was not comfortable since I had more customer service knowledge and not enough Medicare knowledge. The management screens all calls.
Pros
Free snacks, beautiful office
Cons
Short lunch time, constant screening, so much information to learn
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Productive enviornment
Customer Service Representative (Current Employee) –  Jersey City, NJJuly 6, 2017
• Central point of contact for members to resolve most health insurance related customer issues.
• Provide member health education to assist with self management
• Onboard new members by comprehensively explaining benefits and various resources
• Explain Medicare Advantage Plan Benefits and care coordination information to members
Cons
short breaks
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Friendly fun place to work
Licensed Healthcare Customer Representative (Current Employee) –  Laredo, TXMarch 22, 2016
great place to work friendly coworkers adjustables work schedules always support from systems updates long lunches and fun atmosfere
Pros
performance incentives
Cons
low salary
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Overall rating

3.8
Based on 4 reviews
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Ratings by category

Work/Life Balance
4.0
Compensation/Benefits
3.8
Job Security/Advancement
3.0
Management
2.8
Culture
3.3

Clover Health Reviews by Location