Wonderful opportunity to acquire business relationships
Director of First Impressions (Former Employee) – Honolulu, HI – August 17, 2013
A typical day at work involved the meet and greet of the private business clubs' members, guests, vendors, co-workers, and management. I scheduled dining reservations, forwarded phone calls to the appropriate departments, communicated via e-mail and written correspondence, attended weekly management meetings and planned club events that were scheduled regularly to secure membership retention.
I was originally hired as the Front Desk Receptionist and was trained and certified in ClubCorps' Member Services program, as-well-as, their Director of First Impressions program resulting in my promotion to both positions. I have learned the skills required to implement exemplary Customer Service to all clients including high-end VIP clients.
The hardest part of the job was considering it as work and the most enjoyable part of my job was my interaction with everyone I came in contact with on a daily basis. I thoroughly enjoy making others feel good.
free meals, attending club and social events and establishing wonderful relationships with others.
taking work home which was of my own volition