Telemarketer (Former Employee) – Hudson, FL – August 29, 2017
Respectful and positive atmosphere. Management helpful and consistent. Area is spacious and clean. Job are ready to be handled and orders given in a clear and understandable manner. Hours vary due to scheduling. Breaks taken accordingly.
Vice President & Regional Sales Manager (Current Employee) – Topeka, KS – July 20, 2017
CMI is an employee owned, productive and family oriented Corporation. CMI employees care about each other like family. CMI started in 1959. All the employees at CMI are team players that work well together.
data office clerk (Former Employee) – New York, NY – May 25, 2017
Contract worker with Homeland Security in immigration dept reviewing fingerprints, FBI name check for criminal records and applications for visas and working closely with officers . Loved my field of work.
A typical day for me at work love Mondays, mostly because the day goes by really quickly On a given day, during the early hours you will find me speaking to the clients also meeting with team members making sure everyone schedule is correctly also giving team members there stats and answering any questions they might have regrading the job . what have i learned from the job is ? i have honestly learn to have more patience with customer and explaining information over as many times they need me to, to understand there services also i learned not to take thing personal when customers are upset about there products or services. Work place culture it is pretty great. the most enjoyable part of the job is making the customer happy and knowing that i am helping customers
Carpenter (Current Employee) – Aurora, CO – December 28, 2016
As a worker here the job was very inspiring .Twenty feet in the air with a hammer and balancing on trusses. I wanted to do more . Go out and become the one that people depend on. Knowing one could only so far in this career .
Call Center Representative (Former Employee) – Carrollton, TX – November 13, 2016
Working at this workplace I learned how to deal with customers and have patience. This job was exciting and it was great people who I worked with. management was always interactive with agents which made the job extra exciting. The hardest part of the day was getting the customers that was angry. The most enjoyable day was when fiscal ended the prizes was giving out through drawings.
Functional Area Supervisor (Former Employee) – Chicago, IL – November 8, 2016
It gave me a great introduction to customer service and taught me leadership, people management, records operations. The hardest part was the contracting part; although secure, was stressful when it was time for contracting rebid.
Debt collections is exactly how you picture it with people cussing at you or yelling at you daily but you also get people that really want to pay their bills and gives you the opportunity to make bonus.
The hardest part of the job is having to figure out which aggressive but not unprofessional approach to take with the debtors. Some employees would not code an account properly causing us to call the same debtor that cussed us out earlier
Management was cool. Some were a little snobbish but ok. They really try to help you get the job down. They don't want you to fail. The company gives you 2 weeks paid training but that's just the basics... you learn more out on the floor.
Enjoyable part - They give away gift cards and different goodies from time to time. Also, available OT.
Company has great benefits and also owned by the employees. They arent like other debt collection agencies. They have morals and good ethics. The CEO is a Christian man and treats his employees well.
Available OT, Good people to work with
Phone system and being assigned to only one client to collect on