Co-op offers great benefits packages. Its a very small call center located in Southfield Michigan which is minutes from my house. A Typical day at Co-op includes debit card debuts, online banking, reviewing detailed transactions, providing available balances, dealing with
85% angry members because they can not get in touch with their branch location.
Very fast paced environment matter of fact so fast that you don't have to breath in between calls. The calls literally are back to back!
This place mirco manages your every move even down to the seconds. You're NOT able to go to the restroom for peet sakes, unless its your scheduled break. There is no room for growth or advancement unless you are a favorite that runs around telling management what other employees are doing which is NOTHING, because you are confined to your seat. You are guaranteed to gain at least 15-20 because eating food makes you happy here versus dealing with rude members all day. The pay is NOT enough for all the things that we execute on a daily basics.
This would be a great place if they made you feel like you are making a difference or even doing a good job! Please pay your employees more money. On the behalf of the employees please