Coach Employer Reviews

I loved working at Coach; the managers and my coworkers made it a joy to come to work every day. Even Black Friday was bearable.

There's really a team atmosphere there and a wonderful, supportive community that quickly became like a family.

Management was careless
Customer service allowed me to improve my communication skills a lot
I had few good, and professional co-workers

This by far was the worst comany I have ever worked for. I was a full time manager but only worked 32 hours. Its very stressful, i wouldnt of thought handbags could be stressful. They expect you to be in a specific dresscode but some of our associates couldnt afford to keep up the dresscode. After all they didnt provide it for you as a billion dollar – more... company. If you bonused for the month it was only a small amout and they taxed majority of it. Its not a fun company to work for rather boring. Everyone has stiff faces and are not friendly. At the columbia Md location they were racist and had several law suites placed againsed them. All the managers lost thier jobs. Simply the worst retail company I have ever worked for. Do not waste your time
working for this company. They have a new CEO now who knows which direction it will go. – less

First we would feed the kids breakfast and once they where done eating we let them have a little bit of free time to converse. Once that time was over we did workout drills, tried out a new sport and then fed them again before it was time for them to go home. My co-workers where very enthusiastic which is something that I truly appreciated about volunteering – more... there. The most enjoyable part of the job was knowing that I could be making a difference in one of those kids lives. – less

A typical day at work includes a couple of meetings and/or e-mails/phone calls with cross-functional partners, co-workers, and tanneries to review the current status of leather development, color dips, and sample orders.

Over the past four years in this department, I have gained a vast knowledge of leather. There are very few companies that devote – more... a whole department to materials, let alone one material. There are many experts that have worked in the leather industry and tanneries that I get to work with on a daily basis. They are a great resource for information and advice. I have picked up the following skills: leather sourcing, vendor relationships, leather types and quality, costing, color dipping, lead time, production, and logistics.

Management's role is to initiate the type of leather design would like to use for the collection for the season. They also handle high level responsibilties such as Quality Assurance, warehouse management, bulk production, and costing.
The co-workers at my level and in my department each have a collection that they are responsible for. Co-workers in other departments are my cross-functional partners such as design, costing, and engineering.

A big part of my job is to meet deadlines on the corporate calendar. Leather is needed for various milestones such as design meetings and Market Week. This can be the hardest part of my job as the information is almost always provided after the deadline to place the order. I have to be aware of tannery lead times and capacity. That way the order can be made and shipped by the deadline. Regardless of the timing, I need to keep product development and factories updated with ready dates, ship dates, and tracking information. Also any changes to the aesthetic of the leather such as thickness, grade, size, price, color, etc.

The most enjoyable part of my job is being exposed to new types of leather. There are so many new technologies and trends in the market and I like to be aware of what is current and trending. I also really enjoy the color dipping process. There are times that design receives color submits that does not meet their standard or production comes in off standard. I have to solve the problem by submitting another color dip with the tannery, or analzying the color against the standard to see if there is any room for tolerance. All of this requrires communication with cross-functional partners and a sense of urgency as the color is an integral part of the collection. – less

Personally, probably the best place to work. You gain a myriad of product knowledge working here. Down to the types of leather and how they are dyed to cost of production. There was a great management team that was wonderful to work with. Management was always willing to work around school schedules. It was a fun working environment because everyone – more... was so close. The hardest part of the job was trying to make the store goal for the day but it was always fun to do your best to get there. Records of every ones sales were updated daily which causes a bit of some healthy competition to be the best. There is no commission which also helped keep the competition fun. – less

Management and co-workers were always on hand to offer support advice and tips to better my work. I learned the importance of product knowledge and that is an important tool in helping customers, as well as yourself. The hardest part of the job was getting to understand all the merchandise as well as the new things coming in. The best part of the job – more... was having the understanding and confidence in being able to help others. – less

I really enjoyed working at Coach from the get go. The people were fun, and somewhat intelligent, and the pay was decent for the amount of work involved. As a manager, you are responsible for opening the store, pulling sales reports from the day before, sending corporate contacts weekly updates, filling in sales goals, and ensuring the visuals are accurate – more... and correct. It didn't require a whole lot and got to be repetitive and boring and lacked elevated responsibility. Good luck trying to work your way up in the company. I participated in the internship program and had to use a lot of my own hard earned money to live in NYC because they don't pay for any of it. At the end of the experience, I was disappointed with the entire program and the lack of knowledge I earned. It left me not wanting to work for their corporate office. Once they get you in the position that works best for them, they keep you there and make sure you don't move up in the company. They take advantage of your kindness and loyalty and don't pay it back in return. If upper management doesn't want to listen, good luck getting anyone else to. Certain people can get away with murder and others get reprimanded for little things. If you're a sales associate, it'll be fine, but management on the other hand is more stressful than it should be. I loved working there and met some great people, but at the end of the day, it wasn't rewarding and the upper management really needs to get its act together. – less

Super strict work environment. Do not promote from within.

i worked here for a short amount of time due to me leaving back home after graduating school. i loved it!

Good group of people to work with, somewhat like a second family.

Loved working with the product as well as the customers. I just didnt like how many hours they give you.

WHEN I WORKED THERE, I ENJOYED THE PEOPLE THAT WEREN'T MANAGEMENT MORE THAN THOSE WHO WERE. MANAGEMENT SEEMED TO ALWAYS BE POWER HUNGRY. THE ONLY PEOPLE WHO BENEFITTED FROM THAT WERE THEMSELVES.

I was selling high-end purses. It was great, except Coach doesn't give commission.

Coach has great standards and allow growth of their employees. I was happy with the company for the seasonal position. I had great teamwork experience and working towards a goal.

It is a good company. They are extremely organized. The company pays attention to detail. They care about their employees and communicate well. They focus on productivity and their bonus structure and incentive programs are great. This is a company that focuses on customer service. Making your goals are sometimes a challenge. The employees are professional – more... and outgoing. Making plan and building relationships with the clients are the most enjoyable part of the job. – less

I worked at least 50-55 hours a week. I did two hour closings at least 3 days a week. I covered every manager that called out. I was one of the most reliable Associate Manager. I was completely flexible. Some days I worked from opening to close. I managed about 50 associates. My associates always followed my lead and were hard working and dedicated. – more... The hardest part of the job was putting my daughter 2nd to the job, and being as flexible no matter what. The enjoyable part of the job was helping the store make a profit by utilizing my leadership skills. Keeping the associate happy and motivated through every obstacle that came our way. – less

Working at the outlet mall is very tiring. Customers are rude and pushy. Management is not very good at managing

I currently am very happy at coach. They are pretty flexible with schedules and I love my managers. They're pretty awesome!(Compared to other retail store managers)

Provided excellent customer service to each and every customer that walked in. Promote leather goods products to customers. Perform sequence changes on a monthly basis.