Sales Associate (Current Employee), Costa Mesa, CA – August 27, 2013
Pros: family environment
Cons: inconsistency. bonuses being cut
A typical day at Coach consists of managing my personal address book through clienteling using emails and phone calls to drive business. I assist clients with their needs and I am with them throughout the entire transaction. When handling multiple customers my management team is there to assist me. They are there to motivate and are always pushing to – more... do better. The most challenging part of the job is the inconsistency of the company as a whole. Frequent changes has the team constantly adapting to new rules and policies. The best part of my job is that we are not only a team but we treat each other as family. – less
Retail Sales Associate (Former Employee), West Hartford, CT – September 30, 2014
It was a lot of fun working at Coach. My co workers were a pleasure to work with, everyone got a long great with everyone. Sometimes I was in the back wrapping bags and bringing them to their corresponding owner. Sometimes I would be on the sales floor selling bags to customers.
Sales Associate (Current Employee), Cabazon, CA – September 22, 2014
dealing with no english speaking customers, put under alot of pressure and stress because of management, management team is very poor, they make everything stressful and are rude.There are good days when we all get along fine with no drama no stress
Quality Control Inspector (Former Employee), Jacksonville, FL – September 18, 2014
Cons: temp job
Coach warehouse had a very consistent flow thought out a day depending on the task. Work was consistent with a task set to pay attention to detail. It made your senses sharp and accurate. Management was a little strict but not too much and understanding of the last difficulty. I learn how to check quality of materials and report the finding of default – more... and separate merchandise – less
CUSTOMER SERVICE REP AND CASHIER (Former Employee), Lancaster, PA – September 15, 2014
Time to suit up and get ready to sell to these awesome people from not only our community but other counties as well. Its great to have Co- worker who share product knowledge and have an awesome positive attitude as well as management. Its a great feeling to get feedback from the customers, it make you know that all your hard work is paying off and – more... their smile sure us that we please their stay here at Coach – less
Cashier (Former Employee), Houston, TX – September 4, 2014
The management there had no consideration for your personal life. I was told that even though my shift was over and the next shift was present, I could not go home to my new born. The management are rude and very self-righteous. All I can say is Thank Goodness it was a holiday position.
Sales Associate (Former Employee), Towson, MD – August 26, 2014
The pay is decent if you aren't looking for anything serious. The discount that the company gives their employees is AMAZING! There's hardly any room for advancement even if you've worked for them for many years. They tend to be EXTREMELY picky about who they choose as a manager AND even an assistant manager.
Sales Representative (Former Employee), Chesterfield, MO – August 12, 2014
Pros: great products, co-workers
Cons: not to many i always try and be positive
Loved making people happy by selling something they loved. Management was a big turn over and did not like to promote within which I never understood. I love working with people and usually (99% of the time) can turn a negative situation into a positive one. For my the hardest part is to sell something to someone they do not need, I have always felt – more... you get more of there business by being honest and giving them what they need. In the long run you get more of there business. – less
Coach (Current Employee), Bellevue, WA – August 6, 2014
With coach, my main role is to provide excellent customer experiences, upholding a positive brand image, and maintenance of clientele loyalty. Coach is a wonderful company to work for, managers are very understanding and very open on scheduling.
Sales Associate (Former Employee), Chesterfield, MO – August 4, 2014
Cons: no training, rude employees and managers
My first day I was just thrown onto the floor with no training at all. I didn't even get an orientation. The dress code was so strict, all the girls and even the guys were all caddy and rude to one another. Wouldn't recommend to anyone
There is a GREAT DISCOUNT and many perks within the company
Warehouse Associate II (Former Employee), Jacksonville, FL – July 24, 2014
Cons: lack of work / life balance and now the new leadership does not talk about that any more
There is also a decent employee discount available to employees whether seasonal or otherwise, Everyone on the team has the opportunity to get a monthly bonus. The training tools are unlimited. Management trains you constantly and helps you overcome your opportunities and acknowledges your successes.
Sales Associate/Cashier (Current Employee), Cabazon, CA – July 22, 2014
I used to work for Coach Men's Factory, before we merged into one store with Coach Women's. It was a small, calm, and very enjoyable store, where I would make individual connections with all of the customers. I was witness to new and different experiences with management because they were always focused on building the team's knowledge and skills. I – more... now work in a bigger store and faster paced environment where it is harder to connect with most of my customers in a memorable and personable way. I believe I learn nothing new, and if I do, its from my coworkers who enjoy helping their teammates, and not from management; who seem to just be there for the paycheck. I enjoy working with the customers and giving them a great service as they shop throughout the store. I believe that there is really no hard part to this job, just frustrating situations that I seem to solve myself (unless a manager is absolutely needed) because I hold a knowledge that can help myself and my coworkers throughout the day. – less
If I wanted to only work at Coach the on-call wouldn't have been a problem, but studying for the GRE made enthralling myself in the job difficult. Management was Coach oriented as well as my coworkers, which wasn't a problem when I arrived from 9-5, just after hours it was still about work and I had other obligations. My managers became more than a – more... status symbol of separation after the six months I worked there, we became friends on and off the clock. Proper customer service is a skill that I learned during my time there and speaking with customers quickly became my favorite part of the job. – less