Assistant Manager (Current Employee) – Milpitas, CA – September 10, 2013
Very high paced environment. Hands on customer-employee relations. A huge target market consisting of international customers from over seas. Management oversees the whole store, while still completing operational duties (scheduling, self and staff development). The management staff is the most enjoyable part of the job. It's great working with individuals that share the same drive as yourself. The more difficult part of the job are the language barriers we encounter with our international customers.
Assistant Manager (Current Employee) – Aurora, IL – October 13, 2015
Management is very supportive, and work hard to develop each employee on every skill that is needed for the job. All associates are set up for success, no matter what position they are in (sales, stock, cashiering, etc.) Company has a very rich culture, long history, and extensive customer base which creates a high level of involvement in the brand for all employees. I have had a chance to move up from a selling associate to a manager, which was an excellent opportunity as it taught me many important skills such as time management, communication, business models, and professionalism in dealing with corporate and clientele. Our staff works very closely together, and has the ability to develop healthy work relationships which are essential to working in peak holiday times and making the work place a fun and easy-going environment in a professional sense.
Great pay incentives, benefits for employees, skill development opportunities
Store Manager (Former Employee) – Shreveport, LA – December 13, 2015
A typical day at work consisted of making sure deadlines were met, educating oneself on the products and latest trends. I learned every aspect of management from interviewing to inventory. Management was very accessible and down to earth. Overall my co-workers in store were not the best, I seemed to have had a better relationship with my external co-workers. The hardest part of the job was getting the team to work as a team at all times. The most enjoyable part of the job was the opportunity to advance and seeing the new product.
Work can differ, when its not holiday season or midday its usually dead. I've learned alot about coach product, quality and their competitors. Management will always treat you like a child that they're trying to school. They have a hard time crediting your accomplishments because chances are retail management wasn't their first career choice. Some food for thought. My co-workers are actually now the reason why it makes it an unenjoyable work environment. They're usually around their early 20s, they think they know it all and can be very cold and stand-offish. All they talk about is buying more expensive simply because we work in a brand name store. I cant stand it. hardest part of the job is the unrealistic goals they set for you and the pressure of looking at this job as if it is our career path. i enjoy the discount, the pay rate, and the guaranteed break time.
Stock Associate Store Support (Former Employee) – New Orleans, LA – January 10, 2016
The company as a whole is ok, management at the particular store I worked at was very demeaning and incompetent as far as their jobs. They are very harassing and all have a condescending attitude. They think that anyone of color don't have common sense which I have learned from them that common sense is not that common
its a job
low pay, no benefits not potential for growth without being a manager friend
Assistant Manager- Coach (Former Employee) – Baton Rouge, LA – June 1, 2016
With this company I learned how to become a personable seller. Clienteling was key with the growth and health of the company. We had to be able to sell to anyone who walked through the door. I had an amazing management team who never hesitated to help you with coaching and developing your talents. The hardest part of the job was meeting the extremely hi sales goals set to us by our district manager, but being super competitive I saw this as a challenge. I was able to not only meet these goals but exceed them. Coach was an amazing company to work for, and I do not think that I could possibly pin point one specific thing that was the most enjoyable.
Customer Service Representative (Current Employee) – Jacksonville, FL – August 11, 2016
A typical day at work is running reports before your day starts. Satisfying the customer by completing their orders. I have worked in many different departments at Coach and have learned many different aspects of the company, Management are very pleasant . Always trying to make my job easier. My co-workers are all cross-trained to help each other. The most enjoyable part of the day is when you close down your computer for the day and you feel you gave it 100%
Free coach classes about health, respect, learning to listen
Stock Associate (Current Employee) – Las Vegas, NV – June 7, 2016
A typical day at Coach outlet deals with a high volume of customers. Us associates learned how to communicate effectively in order to provide excellent customer service to keep up with the fast pace milieu. With management support, we are able to stay on track of the responsibilities we have daily. The most challenging part of the job is communicating with foreign customers with language other than English. On the bright side, it also interest me to learn new language which means new ability to further improve my communication skills.
Associate Manager (Current Employee) – Gonzales, LA – November 9, 2015
I have been employed with Coach, Inc for 3 years and I can truly say this has been the most lucrative job that I have had to date. Over the years this company has offered amazing incentives and benefits that are both bebficial to me and my family, Also, I have learned so much and developed into a well rounded manager.
Sales Associate (part-time) (Former Employee) – Lahaska, PA – September 1, 2016
working at this business with the management team was the best, they are hard working and are always working on coaching each other to be better. i learned to be a better team player and to let my visual eye shine when it comes to setting up product. meeting clients and keeping a personal log of them to call back when new product arrived was also a regular ritual at this store, very important to keep up our numbers.
Senior Manager (Former Employee) – New York, NY – August 22, 2016
Coach is always challenging itself to be its best by taking on a new approach the customer experience, hiring a new designer, and tackling social media. It was very exciting to work or a company that was going through a huge brand transformation and to see the results after so many years of hard work. Being apart of the this journey, both as a store level employee and a corporate employee, provided me with amazing experience in the ever changing retail landscape.
Lead Cashier (Former Employee) – Destin, FL – September 12, 2016
They advertise that they promote within the company but they don't. I worked there for a long time and was M.I.T when I left. They had me train the next manager when I was up for the promotion. Yes, I am bitter about that but that's besides the point, But hey, if you have the experience to start off on the management team, go for it. However, if you are looking for long-term and want to move up within the company, this isn't the job for you.
Handbag Designer (Freelance) (Former Employee) – New York, NY – March 28, 2016
I freelanced at Coach for about 3 months, and in the beginning it was a culture shock. Once I became more acclimated, it was very fun. I learned a lot as Coach educates their designers. I was able to work the S/S '16 runway show
Lead Sales Ambassador (Former Employee) – Elizabeth, NJ – September 9, 2016
Had a great time working for coach. i grow a lot as a personal and learned quite a bit about myself in terms of what I'm capable of. goals were easy to meet and incentives were always up for grabs. frequent changes in store associates and management made it unstable. but overall nice experience. excellent company.
Assistant Manager (Former Employee) – California – May 17, 2016
Overall my experience was not great. I was hired on and knew the expectations but, with so much management turnaround it was a mess. The last manager to take over would never show up, giving lame excuses as to why she could not be there; this left a heavy burden on the rest of the team. The district manager was bond to it all and when complaints were made they laughed and we were treated about our jobs using explicit words. So... We left. Terrible location to work.
Technology Department Employee (Current Employee) – New York, NY – May 15, 2015
Coach used to be a great place to work 5 years ago. Today with the poor company performance and managements attitude towards employees I would stay away. The company has a small Technology department where everyone is like family but more and more family members are getting cut each day to satisfy wall street and increase top executive bonuses. If you want to move forward with you career this place is not for you. Avoid at all costs. This company may even get sold within the next 2-5 years. Each and every quarter for the last 2 years they have lost more and more money.
No Job Security, Management doesn't see employees as an asset, mediorcirty is rewarded and hard work is ignored.
A typical day includes working at the cash register and on the sales floor assisting customers to meet their needs. My managers and co-workers were all wonderful and encouraging. I learned communication skills very quickly and still use them everyday. My employment at Coach was extremely beneficial.
I loved my time at Coach. Coworkers were supportive and displayed great team work. They were understanding with scheduling and trying to give requested time off. Being as they are open later then most, shifts were pretty flexible.