Associate Manager (Former Employee) – Milpitas, CA – May 22, 2017
I worked here for a short time but was really pleased with the opportunities and culture of the company. They compensate well for their team and are one of few places that have offered all store monthly incentives. It's a nice perk! Really good about proper breaks and scheduling. Work/life balance is that of what's expected in retail. overall great company.
Compensation, quality of product, good management, good environment, incentives.
Very very strict with time and attendance, don't have clear expectations on dress code.
A balance between fast paced and slow paced work days
Assistant Manager/Warehouse Manager (Former Employee) – Carlsbad, CA – May 16, 2017
Coach is a fun place to work with excellent retail training. Not always easy to obtain a management position for long time employees. Some times there is a disconnect between corporate employees and the retail stores.
I worked at Coach for over 10 years. I started out as a seasonal associate and worked my way up. I held positions as a cashier, stock associate, and sales associate and was then promoted to Assistant Manager, then Acting Associate Manager. Throughout the first 6 years I worked at Coach, I truly enjoyed my job. The people I worked with were great, the customer were friendly and fun, and management was fair and dedicated. During the last few years thought, things changed in a negative way. Our store manager decided to leave the company and recruited half of our staff while lying to us about it. We were left with a skeletal crew that was overworked and underpaid. The new store manager that was hired was not equip to handle out store at all. She was used to coming to work and having the rest of her team do all of the work and that is not how our store had run previously nor were were staffed to have her come in every day and just sit in the stock room. My happiness plummeted and I was bringing my stress from work home which was affecting my relationship with my brand new husband. It is hard enough working in retail and not having a strong work-life balance, but when you are doing your bosses job day in and day out, it starts to take a toll on you. I ended up deciding to leave Coach without another job lined up because I was that unhappy. If you had asked me 3 years ago if I would recommend Coach, I would give you a resounding yes. Ask me that same question today, and I would tell you absolutely not. The company itself did treat their employees pretty well. Our benefits were amazing,more... better than most people I know, but our salaries were not competitive. All in all, the store itself is the issue, not the company.less
Overall, Coach is a great brand to have on your resume and explore within getting your feet wet in the luxury retail field, but if you would like to properly and efficiently grow, Coach isn't the place for you. The brand will keep you very complacent and comfortable. If growth is not important to you, Coach is perfect for you.
unpacker (Former Employee) – Jacksonville, FL – April 27, 2017
working for coach is a learning experience i work both shift the morning is an okay shift to work but working through a temp service they would really treat us any kind of way they would come to use during our shift and tell we had to go home and to return tomorrow but send us a messages saying we no longer had an job there to call the temp service for more work the workers for coach would treat us like we just the "help"
Sales Associate (Current Employee) – Central Valley, NY – April 27, 2017
Willing to learn anything and learn quickly. I am a team player and positive person as well. Strong sales skill and patient with customer. Mandrin speaker and I can understand a little Cantonese and Japanese.
Great employee discount, store sometimes severely understaffed
Stock and Sales Associate (Former Employee) – Nanuet, NY – April 24, 2017
Although technically a luxury brand its still a pretty standard retail job. Some stores have both stock and sales roles, but the smaller stores may have you doing both. My store was around 5-8 people, at some points we were down to 3 and were borrowing from other stores but the atmosphere is pretty good, and usually light, and the discount is amazing. You need to have at least some interest in fashion to work here.