Pros: successful company, exeptional benefits, great opportunities for overtime
Cons: negative and dull work atmosphere, poor training
This is a very successful company as they pretty much own the market. A typical day in the reimbursement department is very busy and fast paced. There's never a time when work is caught up on, which makes the days go buy rather quickly, as there is always a sense of urgency to complete the day's work list.
I learned an immense amount of knowledge about the healthcare industry and dealing with all types of health insurance entities. The healthcare industry is ever changing and there is always knowledge to be gained. This industry is always a learning process, which keeps it somewhat challenging.
Management is very focused on numbers and meetings goals and are not happy when your hard work doesn't translate to successful numbers. It's a very stuffy environment that doesn't encourage morale, or any sort of a social environment. You keep your head down and work, as there is far greater work to be done than they have staff for. Management doesn't lead by example. They are very knowledgeable as to what needs to be done, but do not provide training and leadership. You have to love what you do and be willing to put in the time an effort to produce satisfactory results.
The hardest part of the job is that it is tough to get questions answered and urgent situations attended to. With a small staff compared to the workload, people are for the most part, too busy to address your questions and urgent inquiries. That goes especially for MGMT.
The best part about the job in the reimbursement department is that you have independence. You won't be bothered and feel that you're micromanaged if you are getting your work done. You can do your work the way you want, as long as you are showing productivity accordingly as to how they monitor productivity .