Regional Account Manager (Former Employee) – Santa Clara, CA – January 14, 2014
Work environment was depressing. Cold dark office with ants crawling on your desk. If you find an opportunity and they want to buy into a Data Center and you're only a level 1 RAM expect to hand over that opportunity to a higher level RAM and expect to NOT get paid on it. Also, I went through 2 different sales managers at the time I was there. I felt that I didn't have enough support or stability at that company to be successful- not to mention how your limited to a certain product set depending on what level you are. As soon as I got there all I heard from the different RAM's was how they disliked it there. Just a very bad experience at the time I was there in 2008 to 2009.
sales compensation structure, what you can and cannot sell
Build and establish relationships with C-level executives and CEO¡Solicit clients through direct calling, email, lobby events and face to face present
National Account Manger (Current Employee) – Philadelphia, PA – July 10, 2014
Territory Consist of the Entire North America including Canada , Solicit High quality Internet, Ethernet and collocation services to Enterprise Clients ,Successfully Manage 175 Enterprise Accounts and Major Accounts Covering North America Territory , Build and establish relationships with C-level executives and CEO,Solicit clients through direct calling, email, lobby events and face to face presentations to generate new business opportunities by working directly with Key Decision Makers , Analyze market trends by staying up to date with competitors
Not the most desirable position for a previously Outside Sales pro.
Regional Account Manager (Former Employee) – Los Angeles, CA – June 19, 2012
The people who work at Cogent are great (including management), the huge downfall is that I get they expect you to be 100% in it all day when that will never happen. I understand they are paying us, but I kinda felt like a child as Account Managers would get yelled at for being in Gmail or texting once in a while. The product (while superior) isn't exactly the most exciting product to sell and it's possible to make money there, just not very consistant. It seemed under 15% of the sales force of near 400 hit quota.
free drinks (coffee, water, sodas) and all benefits.
short breaks (enforced), just ok healthcare and parking was a nightmare or you pay $60/mo (culver city office).
Regional Account Manager (Former Employee) – Santa Clara, CA – January 10, 2013
The job consists of cold calling and propecting all day. Not much of outside sales but more of consistent calliing, emailing and nagging your current customers to upgrade their services. The company does not invest in any advertising nor do they care about how to market their services. All in all the job is not bad to get your foot into the door when it comes to sales. The pay is not too bad but the benefits could be better. My experience at Cogent was not bad but was not great due to new management change every other month.
IT Consultation (Current Employee) – Herndon, VA – February 26, 2014
Cogent takes care of its employees better than most but it still falls short in some areas. While they do make the effort to produce a positive culture, they do a poor job of setting their employees up for success. There is also a sense that you're only as good as the numbers you put up. It can be very black and white. Even if you've had 6 straight good months, 1 bad month can get you in trouble. In my opinion, it's not the way to inspire people to take ownership of the company and their careers.
Cogent Communications is a great company and i learned a lot from the organization.
Customer Support Engineer (Current Employee) – Washington, DC – July 15, 2012
Assisting customers in turning up and troubleshooting their network related problems. I've learned a lot in managing and supporting customers. I believe in team work and my co-workers are people who are always willing to assist one another. The most difficult thing with my job is that you do not know what's coming next. I enjoy helping customers and making sure that their network problems are resolved
the working environment is conducive to learning new skills
National Account Manager (Former Employee) – Pasadena, CA – December 2, 2015
CEO is extremely intelligent but doesn't see the bigger picture and doesn't want to give up some of the capital to make Cogent the Best in the industry. They rather have telemarketers than have true Sales people out in the field. I would not recommend working for them and it was hostile when I was there. There product is superior but doesn't make up for the inability to management their employees. I hope and wish them the best in the future.
The product set is superior.
CEO and middle management is terrible to work with.
Regional Account Manager (Former Employee) – Chicago, IL – August 1, 2012
Prepare to spend long hours on the phone, even though you are an outside rep. If you are not use to vulgar language and misogynistic attitude towards women this is not the place to work. Career advancement is a joke. Sometimes Sales Managers are left in the dark as to what is going on.
free pop in the fridge and monthly lunch.
vulgar language, lack of career advancement, and negative work environment.
Regional Account Manager (Current Employee) – Washington, DC – April 5, 2012
Roll call every morning at 8:30AM on the dot. Cannot leave before 5:30PM on the dot unless you are taking half day. Access to your own computer and phone, business cards are given out. Up to you to prospect for new leads, while managing current customer accounts.
free lunch last day of month, free sodas, drinks 24/7
Fun people, not the greatest product, high turnover
Regional Account Manager (Current Employee) – Washington, DC – June 27, 2012
Working at this company was a good entry level job. You can learn a lot about the sales process and ways to apply what you learn to other sales jobs. The environment is very micromanaged and people are not encouraged to grow their knowledge because of the monotonous work and the growth with the company is hard.
Senior Accountant (Current Employee) – Washington, DC – October 23, 2014
*Fast paced and very competitive work environment *Open to new ideas and effective management *Very international work environment *Meeting the monthly closing deadlines are the hardest part of job *To learn and implement new software applications which makes your routine job effective and time saving are very rewarding
Analyst (Former Employee) – Washington, DC – September 16, 2014
Company has the potential to be decent, it all depends on your manager and department. Morale is non existent and so are raises or any growth potential. Management needs to be reorganized immediately. HR is a one man joke!
My local manager was excellent, but the company is a difficult place to work since the sales structure is set up like a telemarketing office and the company has extremely high turnover in the sales staff.