Cogent Communications Employee Reviews

Found 63 reviews matching the search
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Tough Gig
National Account Manager (Former Employee) –  Seattle, WAJune 14, 2017
Monthly quota grind gets tough, turnover is high though the compensation is fair. Management style is not conducive to moving into other areas of the business so job advancement is not going to happen.....
Pros
money
Cons
short shelf life for employment
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Pretty Darn Good
National Sales Manager (Current Employee) –  Phoenix, AZJune 10, 2017
Great company, great product that is well priced and positioned in the market, very smartly run....area of improvements employee development no place for advancement
Pros
great product
Cons
advancement
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not good
Inside Sales Specialist (Former Employee) –  Washington, DCMay 23, 2017
not good.I dint like the work culture.Lot of work pressure .No proper process to follow .Salesforce is old version not good.CEO is good .but commission structure is bad.
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Educating Enviroment
Supervisor / IT Consultant (Current Employee) –  Pasadena, CAMay 22, 2017
Good firm to develop and educate your knowledge in the telecommunication industry. If you do not enjoy being micromanaged this firm is not for you. All the best
Pros
Quick growth
Cons
High Employee Turn Over
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Relaxed Company Culture
Regional Account Manager (Former Employee) –  Atlanta, GAMay 22, 2017
Cogent is a good company if you are in the NAM and GAM account space. Excellent network and engineers. Internal structure and HR could be a bit more polished, yet all in all, a good place where results allow you to attain growth
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Awful place, impossible sale
Account Manager (Former Employee) –  Herndon, VAMay 13, 2017
Less than a week after being hired I was being harassed about getting my sales numbers up even though it was only Wednesday and I started on Monday. Basically impossible sale, awful product thats extremely expensive in an industry that all companies already have internet service.
Pros
none
Cons
Nighmare
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A day in the life...
Data Center Operations Manager (Current Employee) –  Miami, FLMay 11, 2017
I thoroughly enjoy working for Cogent Communications however I am not content with the compensation. I believe it to be sub par when compared to similar positions in today's market. I am always looking for growth and opportunity for advancement.

There is no micromanagement. Management is excellent and culture is inspiring. I highly recommend working for them if given the opportunity.
Pros
Minimal Travel
Cons
Compensation
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great experience
National Account Manager (Current Employee) –  Pasadena, CAMay 9, 2017
If you are interested in learning about the world of IT, this is a great place to build experience. It is a sales environment, so be prepared to put in the work. Nonetheless, you will learn a lot.
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This is a telemarketing job..........
National Account Manager (Former Employee) –  CaliforniaMarch 29, 2017
This is a telemarketing job..........not much more

You're given an account list to call on. This list has already been called on by at least 6 former Cogent employees within the last year or so, not to mention numerous employees from all the competitors. It's a very hard sale since Cogent only has 2 products and a VERY limited footprint despite what management tells you.

Very high employee turnover. They turn more than 10% of the sales force over every 3 months. Average tenure for new hires is less than 9 months.

This job was a complete waste of time............
Pros
Paid well for a telemarketer
Cons
This is a telemarketing job
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Good Entry Level Employment
Sales Associate (Current Employee) –  New York, NYMarch 18, 2017
Great place to work right out of college. Sales is a tuff market post ramp up period. Prospecting is easy and the products sell themselves. The management staff are supportive.
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Entry Level Position
National Account Manager (Former Employee) –  New York, NYFebruary 28, 2017
Entry Level Position with a company that will keep you in the office at all times. You will penetrate lit buildings in their portfolio but biggest challenge is working the customer relation management system which causes you to compete with other employees/colleagues.
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Overworked and Underpaid
Network Support Engineer (Current Employee) –  Washington, DCFebruary 1, 2017
High stress environment at times, job security is a plus but employees are overworked and underpaid. The benefits aren't that great either. Gained knowledge of troubleshooting ISP environment, testing and troubleshooting skills improved. Experienced working with several different cisco routers from ASR 9k to 3500s. Gained knowledge of configuring BGP environment, worked as customer support engineer, provisioner and network engineer.
Pros
Job security
Cons
Poor benefits and low pay
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Typical Day
Sales/Team Manager (Current Employee) –  Boston, MAJanuary 23, 2017
Typical day starts by reviewing your accounts to see if anyone else in the company has entered any of my accounts under a different name. Then start your call cycle with the five touch.
Pros
Good money if you get thru all the BS
Cons
Shelf life. Company rolls over employees.
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NOT sales
Inside Sales Representative (Former Employee) –  Herndon, VASeptember 30, 2016
working in the inside sales dept (only in existence 1year) i was disappointed to find that this job was truly telemarketing, not sales. the company on whole seems ok, the product seems good but feel misled. cogent spends ZERO money on marketing or advertising. the ISR team and the RAMs ARE the marketing department. gotta hand it to them though, they found a much cheaper way to get their name out there. if you're a pro salesperson AVOID.
Pros
work ends at 5pm no exceptions. coffee, tea
Cons
everything listed above
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Great sales environment
Inside Sales Representative (Current Employee) –  Herndon, VASeptember 23, 2016
Typical day entails prospecting, finding new accounts via LinkedIn or AtoZ etc... Making calls to corporate key decision makers. Setting appointments and following to close deals.
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Avoid this company
RAM 1 (Former Employee) –  New York, NYSeptember 6, 2016
I worked as a RAM 1 in the NYC office. This was a horrible job. You are lied to in the interview process, You are told that this is a professional sales job. It is not. You are working in a call center. It is an unworkable business model.All the reps are calling on the same customers in the same lit bldgs. The management is constantly berating you and threatening to fire you.The employee turn-over rate is enormous. Most people don't last longer than 6 months. Everyone who I worked with at Cogent left the company. The base salary was good, but it dosen't matter, you won't stay there,Most of the people who worked there have such a poor opinion of this company that they don't even want to put it on their resume.
Pros
Good base salary
Cons
Unworkable business model and abusive management
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Churn and Burn Environment
Global Account Manager (Current Employee) –  McLean, VAAugust 26, 2016
A lot of micro-management, management more concerned with how many calls you make rather than the revenue you can bring in.
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Was completely underpaid so I left.
National Account Manager (Former Employee) –  New York, NYAugust 25, 2016
Good place to work just no discipline.
Work ethic was terrible across the board.
Learned alot about myself and people around me.
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Competent company, data driven, limited products, but high quality fiber.
National Account Manager (Former Employee) –  Dallas, TXJune 22, 2016
Cogent is a data only company, selling internet, data transport, and co-location. They provide service in 44 countries, have a fun work environment, and personal sales people.

Management style is micro-managed, but fair and they make sure their sales teams have the tools needed to close business.

It's a nice office in downtown Dallas, a great view and nice dining. Selling data only certainly limits the customer base but they're good at what they do.
Pros
Weekly training, and sales kickoffs every year in a different location.
Cons
micro-managed, mostly behind the desk instead of out in the field.
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Questionable Onboarding / Training
Regional Account Manager (Former Employee) –  Phoenix, AZApril 29, 2016
This company seemed to be a great company, however, there were some gaps when entering into the company.
Some items were not disclosed until you already excepted the position and began onboarding at their corporate office. I specifically recall asking management during my interview, what is the typical timeline for an associate to build their book of business and begin seeing a positive turnaround on their efforts? I was told 9-12 months, which is typical considering you were not provided any accounts, it was all aggressive prospecting, which I was fine with.

The part were I felt a bit cheated is during onboarding training they tell you, you only have 6 months to implement a pipeline and if not you will be let go from the company. This just didn't sit that well with me, however, the solutions they are selling seem to have a positive impact on companies all over the nation, and it was a great learning opportunity for me. Wish them all the best!!
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Overall rating

3.0
Based on 80 reviews
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Ratings by category

Work/Life Balance
3.1
Compensation/Benefits
3.0
Job Security/Advancement
2.6
Management
2.6
Culture
2.6

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