National Account Manager (Former Employee) – Seattle, WA – June 14, 2017
Monthly quota grind gets tough, turnover is high though the compensation is fair. Management style is not conducive to moving into other areas of the business so job advancement is not going to happen.....
Regional Account Manager (Former Employee) – Atlanta, GA – May 22, 2017
Cogent is a good company if you are in the NAM and GAM account space. Excellent network and engineers. Internal structure and HR could be a bit more polished, yet all in all, a good place where results allow you to attain growth
Account Manager (Former Employee) – Herndon, VA – May 13, 2017
Less than a week after being hired I was being harassed about getting my sales numbers up even though it was only Wednesday and I started on Monday. Basically impossible sale, awful product thats extremely expensive in an industry that all companies already have internet service.
Data Center Operations Manager (Current Employee) – Miami, FL – May 11, 2017
I thoroughly enjoy working for Cogent Communications however I am not content with the compensation. I believe it to be sub par when compared to similar positions in today's market. I am always looking for growth and opportunity for advancement.
There is no micromanagement. Management is excellent and culture is inspiring. I highly recommend working for them if given the opportunity.
National Account Manager (Former Employee) – California – March 29, 2017
This is a telemarketing job..........not much more
You're given an account list to call on. This list has already been called on by at least 6 former Cogent employees within the last year or so, not to mention numerous employees from all the competitors. It's a very hard sale since Cogent only has 2 products and a VERY limited footprint despite what management tells you.
Very high employee turnover. They turn more than 10% of the sales force over every 3 months. Average tenure for new hires is less than 9 months.
National Account Manager (Former Employee) – New York, NY – February 28, 2017
Entry Level Position with a company that will keep you in the office at all times. You will penetrate lit buildings in their portfolio but biggest challenge is working the customer relation management system which causes you to compete with other employees/colleagues.
Network Support Engineer (Current Employee) – Washington, DC – February 1, 2017
High stress environment at times, job security is a plus but employees are overworked and underpaid. The benefits aren't that great either. Gained knowledge of troubleshooting ISP environment, testing and troubleshooting skills improved. Experienced working with several different cisco routers from ASR 9k to 3500s. Gained knowledge of configuring BGP environment, worked as customer support engineer, provisioner and network engineer.
Inside Sales Representative (Former Employee) – Herndon, VA – September 30, 2016
working in the inside sales dept (only in existence 1year) i was disappointed to find that this job was truly telemarketing, not sales. the company on whole seems ok, the product seems good but feel misled. cogent spends ZERO money on marketing or advertising. the ISR team and the RAMs ARE the marketing department. gotta hand it to them though, they found a much cheaper way to get their name out there. if you're a pro salesperson AVOID.
RAM 1 (Former Employee) – New York, NY – September 6, 2016
I worked as a RAM 1 in the NYC office. This was a horrible job. You are lied to in the interview process, You are told that this is a professional sales job. It is not. You are working in a call center. It is an unworkable business model.All the reps are calling on the same customers in the same lit bldgs. The management is constantly berating you and threatening to fire you.The employee turn-over rate is enormous. Most people don't last longer than 6 months. Everyone who I worked with at Cogent left the company. The base salary was good, but it dosen't matter, you won't stay there,Most of the people who worked there have such a poor opinion of this company that they don't even want to put it on their resume.
Regional Account Manager (Former Employee) – Phoenix, AZ – April 29, 2016
This company seemed to be a great company, however, there were some gaps when entering into the company. Some items were not disclosed until you already excepted the position and began onboarding at their corporate office. I specifically recall asking management during my interview, what is the typical timeline for an associate to build their book of business and begin seeing a positive turnaround on their efforts? I was told 9-12 months, which is typical considering you were not provided any accounts, it was all aggressive prospecting, which I was fine with.
The part were I felt a bit cheated is during onboarding training they tell you, you only have 6 months to implement a pipeline and if not you will be let go from the company. This just didn't sit that well with me, however, the solutions they are selling seem to have a positive impact on companies all over the nation, and it was a great learning opportunity for me. Wish them all the best!!