Assistant Manager (Current Employee) – Leesburg, VA – June 10, 2013
I'm responsible for Employee Training , Monthly Store Visuals,Driving Sales Volume. I've learned alot about what it takes to retain life long brand followers. Management is helpful and supportive as well as team members. The hardest part of the job is leaving at the end of my shift since i'm so dedicated. The most enjoyable part of the job is meeting new people
Sales Associate (Former Employee) – Vacaville, CA – March 1, 2018
working at cole haan was a fun and relaxed job. I learned a lot about new shipments every once a week and what was entailed in them. the management was very nice and easy to get along with. the workplace was the same, everyone was nice.
Sales Associate (Former Employee) – Rehoboth Beach, DE – February 1, 2018
The hours were not ideal but the supportive management staff made a very relaxed environment. At the time I was working at this company I was also working at another store and I simply did not have enough time for both positions.
It was an enjoyable place to work lil stress and meeting people from all over the world was intriging
Sales Associate Door Greeter (Former Employee) – Katy, TX – December 31, 2017
A typical day was sometimes slow but others fast paced Learned new technologies about computer system the work culture was relaxed and sold at a comfortable pace, no stealing customers, it was team work
ASSOCIATE (Current Employee) – West Palm Beach, FL – December 21, 2017
although I was placed as part time. the hours were still not cutting it. many of those working at Cole Haan actually have a second or even third job. It was a simply job but also managment lacked effort.
Sales Consultant (Former Employee) – King of Prussia, PA – November 13, 2017
I very much enjoyed working at cole hann as a part timer. You have discounts on great shoes, get paid both hourly plus commission, and meet great people. Workers always had the latest in fashion trend.
free shoes every 6 months, discounts and relaxed atmosphere
Store Manager (Former Employee) – United States – October 30, 2017
The upper management was sub par and made coaching effectively impossible, and coaching out of the business impossible when changes needed to be made. Coaching up and moving employees up the ladder to promotions was also exceptionally difficult. When succeeding you were only berated for opportunities still on the table instead of being acknowledged for the accomplishments that were made. There was a lack of support from upper management even when asked for, however the store management team was helpful and reliable and always willing to help another succeed. The impossibility to promote employees consistently lowered morale in the store with the sales team and didn't provide a positive growing and selling culture. Work life balance was non existent. Very little company wide back and forth dialogue, so not a lot of communication with other districts, which made each district feel isolated from the company as a whole. no training program
Senior Assistant Manager (Former Employee) – Miami-Dade County, FL – October 11, 2017
For me, to work at Cole Haan has been one of the most rewarded and challenging jobs I ever had. Every single day I was learning something different in which I was able to apply it either at work or in my personal life. Cole Haan taught me how to be extraordinary by creating inspiring connections with its customers.
Sales Associate (Former Employee) – Texas – October 7, 2017
Really enjoyed working until the new manager came and pretty much destroyed the family feel among the associates and managers. The hours were horrible,sometimes would have up to 4 hours a week. No room to advancement and the store manager has an horrible attitude. The company as whole is wonderful.
Project Coordinator and Digital Assets coordinator (Current Employee) – Greenland, NH – September 18, 2017
there is no communication between channels, and basically nobody talks to anybody. Understaffed in key areas, over staffed in others. Unrealistic timing for deadlines with lack of staff. and the pay is poor! plus the HR department is terrible
ASM (Former Employee) – Arlington, VA – September 12, 2017
I first chose this company because I heard you could move up fast as far as management but I was wrong. Upper management ended up micro managing a lot which was very frustrating. Also, management had a tendency to go on vacation a lot while the store was short staffed. I didn't realize that the company had such high turnover as far as sales associates and management. I would not suggest working here
Key Holder (Former Employee) – Grand Prairie, TX – August 26, 2017
Days vary. When the shipment arrives, expect a good amount of tasks to stay busy through your shift. When it's a slow day, it's just that, slow. A good way to keep busy were everyday tasks such as cleaning and organizing. It's relaxed enough to goof around with coworkers, but the job always gets done, and we were always professional. You get the chance to build relationships with customers you turn into clients/regulars so your job feels more personable than just your run of the mill retail job.