A great place to work and management were very supportive of the employee development.
Pros: good benefits, free lunch at times and great support from management.
Cons: not enough coverage, one shift processing unit and process must be completed no matter what.
Review the work status and evaluated resources to ensure all shift expectations will be met. Designated work assignment when needed to cover for any absentee. Evaluated employee performances daily to ensure that customer expectations and procedures were being followed.
I have learned the full process of Item Processing. My management skills has improved through leading the shift process, conducting meetings, training, hiring, communicating updates and reporting to upper management.
Management were very supportive for employee to succeed by providing tools and materials needed to do their job.
Co-workers were great and I get along very well with them.
The hardest part of the job was during high absenteeism and you still need to complete the whole process of Item Processing. Coverage was limited because it was only one shift and if no one can stay then I have to complete the process.
The most enjoyable was seeing the employees happy coming to work. Also, getting recognition from upper management for a job well done.