I truly enjoy working for College Hospital. The management team is very approachable and trusting of my capabilities. They have been such a guiding force in the development of my skills as a manager. I enjoy the day to day activities involved in the position. I get to know the staff and the patients and I am very "hands on". There is no such thing as a typical day, which I enjoy. I like being able to think on my feet. I learned how to balance the love of patient care with the realities of running a business which is sometimes not all that pleasant but a necessary part of the job. This allows us to keep the doors open and enables the team to continue to do the job they do best. Sometimes they do not see the big picture and it is my job to help them understand how their role is vital in the larger picture and how the financial piece is not the enemy (which is the hardest part of the job). The workplace culture in my program is one is which I expect everyone to find something that needs to be done and do it. There is a structure and a hierarchy but I am very team oriented and I expect everyone to pitch in (myself included) from the least experienced to the most experienced. Most of my staff feel like they are important to the program and a vital part of the functioning of the operation. I don't allow anyone to minimize the contribution of anyone else but I do expect everyone to contribute in a significant way, relevant to their skill and their distribution of work.
The work/life balance has been excellent with College Hospital. I have never abused the privilege but I have been given the freedom, when necessary, to attend to my children, without fearing for my job. I have never shortchanged the company and, in fact, I often take work home or spend extra time, when I am able, to make sure the job is done. I have never felt micromanaged and I have been treated as a professional.
The most challenging part of the job are the financial constraints placed on my ability to hire competent employees and the lack of financial growth regarding my own salary. I manage a team of employees, some of whom earn significantly more than I do.