Pros: good family, flexibility
Cons: management, no healthcare
My experience with this company varies. On the one hand, I love the family I'm currently placed with. The kids are amazingly smart and fun, and I get along with the parents like old friends.
However, management at the actual agency is TERRIBLE.
When I first started, I was an on-call nanny. That was just temp work, but I did actually like my supervisor. She was kind, communicative, and I could get a hold of her if I needed to. Shortly after summer ended, however, she went to the other department. Suddenly it was difficult to get scheduled for work, there were all sorts of mistakes in placing me, and there were so many people trying to handle running the place that it made my head spin. I went on vacation for two weeks, which they knew, and I got texts for jobs I wasn't able to take and even a few phone calls. Even now that I have a full time placement that the whole of the supervisors should know about, I still get texts and emails asking me to work. They don't care about their workforce even though we are the lifeblood of the company.
I was also told by the mother of the family I work for now that I should now qualify for health insurance, and I contacted my supervisor and she has not gotten back to me. I have a medical condition that requires me to get medication, so it's imperative to find out if I can get health insurance through them now that I am working full time.
The long and short of it is, it's good for part time work. I won't be leaving them because I love the family I'm with right now, but if something should happen, I wont stay with them. I can make more money as a private nanny.