Great people all working together to continuously improve all aspects of the college
Pros: excellent benefits
Cons: very limited breaks and lunches, always on call
Working as an office associate in the facilities department at the College of Lake County in Grayslake, IL for almost 9 years (some time spent as a student worker) taught me so much about teamwork and most of all about people in general. My department was in charge of all of the building's grounds, maintenance, heating and cooling, and custodial. A typical day at work involved general office duties and providing direct support for the Facilities Director and other department supervisors. This job required strong customer service involving all different kinds of people, including but not limited to staff, faculty, students, vendors, outside event coordinators, and various members of the community. Every day was different and I loved the constant multitasking. The hardest part of the job was also in a way the most rewarding part as well - having to think on your feet in a quick but effective manner in solving various issues, dealing with difficult people, and most importantly following through with each and every person to ensure the customer was happy and the job, whatever it may be, was done right.