Find companies:
Colonial Life & Accident Insurance Company
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
63 reviews

Colonial Life & Accident Insurance Company Employer Reviews

Company Attributes

  • Job Work/Life Balance
  • Compensation/Benefits
  • Job Security/Advancement
  • Management
  • Job Culture
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Seems like a great place to work as long as you are not in the call center (policy holder services).
Associate Customer Service Representative (Current Employee), Columbia, SCJuly 15, 2014
Your work hours will change every quarter. High turn over rate causes lower service levels,
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
not consistent business
Senior Loan Specialist (Current Employee), MarltonJuly 14, 2014
Pros: flexible schedule
Cons: not consistent pay
Great company
No benefits
pay for all licenses fee, courses etc
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Tough sell during the recession
Life Insurance Agent (Former Employee), Vista, CAJuly 14, 2014
Pros: great insurance products
Cons: tough sell durig the recession and only paid commission
Selling employee insurance health and life benefits, quality products, but only commission. Company didn't advertise like the competitor (the duck).
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
A great place to work to gain insurance experience
Associate Customer Service Representative/Sales (Former Employee), Columbia, SCJuly 8, 2014
Pros: employee recognition programs
Cons: no sick time, only could use pto
A typical day at work could consist of 80 to 100 calls per day from customer as well as agents.

I learned great listening skills while working at Colonial Life. I also learned a lot about problem resolutions.

Management was always professional & available.

My co-workers consisted of all ages and were a great group to work with. I have developed some – more... personal friendships as well with a few of them.

The hardest part of the job was on Mondays,which were our heaviest call volume day.

The most enjoyable part of my postition was the idle time, and the required CBT's. – less
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
100% commission is a hard way to make a living.
General Agent (Former Employee), Newport Beach, CAJuly 6, 2014
Pros: i was learning something new.
Cons: 100% commission proved to be a financial hardship.
I would call businesses to sell Colonial Life insurance products. The products there were supplemental insurance products, and not your typical health, vision, and dental insurance. The product proved to be a tough sell. I learned of all the different products Colonial Life offers. The management staff was very encouraging. I was not there long enough – more... to really know anyone well enough. The hardest part of the job was staying motivated. The most enjoyable part of the job was actually talking to an interested party. – less
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Good Company to be an Agent for
Benefits Counselor (Former Employee), San Antonio, TXJuly 3, 2014
Pros: great support
Cons: no benefits when you work straight commission
I had great managerial support and help while working at Colonial
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great environment with huge potential for sales oriented people
ALABAMA PUBLIC SECTOR TEAM COORDINATOR (Current Employee), Atmore, ALJune 2, 2014
Pros: read the review, it's all pros.
Cons: 1099
Colonial is a great family oriented company. The corporate culture is great. A trip to the home office will sell anyone on that, then territory meetings, kickoff meetings, bonus trips, and each perk you receive reminds you that its a great company to work for. Sales is the driving force ofcourse, but Colonial has best of its class producer support from – more... the home through class leading technology services and access to information you need when you need it. Its great to be able to pick up the phone and speak directly to an underwriter. That's not typical based on what I've heard from others in the business. If you are looking for a career in voluntary benefits then Colonial is the place to be. – less
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
not much to say
Supplemental Insurance Assistant Manager (Former Employee), Charlotte, NCMay 20, 2014
job wasnt for me i prefer not work for commissions. But other than that it was ok.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
good company
Insurance Agent (Current Employee), Lexington, KYMay 19, 2014
company has very good ethics. office associates were pleasant to work with. worst part of job was pay, which is commission only. hardest part of the job was getting past the gate keeper at most businesses.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Fun work environment with the opportunity to move up into management
Agency Development Manager (Current Employee), Lindale, TXApril 28, 2014
Pros: one-on-one work environment
Cons: long hours
Identified strategic partnerships and gathered market information to gain a competitive advantage. Developed a new customer base consisting of 31 accounts. Managed multi-million co-operative budgets. Generated new accounts by implementing effective networking and content marketing strategies. Delivered performance updates, quarterly business reviews – more... and planning meetings. With Colonial Life being an aggressive business to business sales job, out of 14,000 contracted agents I was ranked 6th as a representative based on new account premium. Shortly after, I was promoted to management, being responsible for hiring, licensing, and developing agents. As of today I am ranked 11th based on new account premium, opened cases, agents developed and leadership abilities – less
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great work enviorment
Sales Representative (Current Employee), Chicago, ILMarch 17, 2014
Pros: flexible schedule, your own boss
Cons: commission only
Calls, appointments, flexible schedule, hardestpart of the job is generating hot leads
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great company, but technology and procedures are antiquated.
On-boarding Sales Training Coach (Former Employee), Columbia, SCMarch 12, 2014
Great people and work day is boring as you'll be on phones 90% of time.
I've learned so much about the insurance industry as a whole and know what is needed to process claims in all insurance areas.
Management with this company is suspect and it seems they have the old boy system going on.
Great people work at this company.
Dealing with customers that – more... have lost everything; such as spouse, home, and other loved ones.
Helping those people is the most enjoyable thing that can happen at this job – less
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Colonial Life
Agency Sales Representative (Former Employee), New York, NYMarch 3, 2014
There is no such thing as a typical day because of the fluid nature of the insurance business. I found management to be very supportive in terms of encouraging me to do better. The hardest part of the job was the commission aspect, I never knew how much I would bring home at the end of the day.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Colonial Life was not a favorite place to work
Independent insurance sales consultant (Current Employee), JacksonFebruary 24, 2014
The idea of this employer was to help people and the management and training was not the greatest experience I attended.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great company to work for, but needs a base pay for their employees.
Agent (Former Employee), Longview, TXFebruary 21, 2014
Pros: very reputable company.
Cons: no base pay for employees.
Great company, but needs a base salary for employees in addition to commission.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Good Experiance
LICENSED INDEPENDENT BROKER (Current Employee), Minnesota, ArizonaFebruary 19, 2014
Pros: you are and independent business owner
Cons: your on the hook for anything that would or could go wrong.
I feel that Colonial Life is a very good insurance company for helping bridge those gaps that people have with their medical coverage.. I enjoyed working with employers and employees.
The hardest component to this career is being able to get in front of the business owner. That can be frustrating at times.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Self-employed
National Benefit Counselor Team Member (Current Employee), Rancho Santa Margarita, CAFebruary 18, 2014
Pros: ability to make your own schedule
Cons: you work on commission with no additional benefits
Responsible for promoting your skills with different "openers"
however, the leads are dependent on the accounts they bring.
The Call Center enroller supports the general enrollment; you receive calls from employees who were not able to attend the meeting or enrollment.
The opportunities for advancement are very limited and there are no benefits beyond – more... your commission. – less
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great company
Independent Sales Agent (Current Employee), Tustin, CAFebruary 3, 2014
Brand new to the team, but very happy. Establishing contacts with business owners in order to save them money.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
BEWARE!! DO NOT APPLY FOR CSR POSITION!!
Associate Customer Service Rep (Former Employee), Columbia, SCJanuary 31, 2014
Pros: benefits, cafeteria, training
Cons: stress, management, few advancement opportunities
The Associate Customer Service Rep is the WORST position to have at Colonial Life!!! The best parts of this position are the training period, the benefits & the cafeteria. But once OJT is over all hell breaks loose. The paycheck definitely isn't worth the constant stress.

You spend the day explaining the same things over & over and sometimes are given – more... incorrect information regarding claims. If you're off the phone too long management is hounding you about the time you spend doing after-call work (there are only 3 secs allotted between calls if you stay in an active status). You're told to do everything you can to help callers, then docked points on call audits if your call time average is too high. Some of the managers really care about providing excellent service but others are just there for a paycheck.

The coworkers are nice & there are different incentives offered during each quarter. You have full benefits including health, dental, life and disability that start on your first day of employment. There are also a number of employee discounts available around town, like at the zoo. The food in the cafeteria is EXCELLENT and affordable. But if you work the 11-8 shift & have lunch around 3 you might want to grab something before it closes around 1:30/2. Overall, Colonial Life is an excellent company but the call center is the worst department to work in. – less
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Challenging
COLORADO LICENSED RESIDENT PRODUCER (Current Employee), Arvada, COJanuary 29, 2014
This is a 100% commission position that involves cold-calling businesses.

1 2 3 4

About Colonial Life & Accident Insurance Company

Colonial Life & Accident Insurance Company is a market leader in providing benefits solutions in one neat package: excellence – Read more

Colonial Life & Accident Insurance Company Photos