management pushes everything on to lower employees
Sales (Current Employee) – Clarkston, WA – July 25, 2017
The store manager is always to busy dealing with other peoples personal problems to do her work. All her work was pushed off on me when i was supposed to be focusing on sales and appearance of the showroom.
Accounts Manager (Former Employee) – Grand Prairie, TX – June 21, 2017
I had a great manager but the franchise owner insisted on hiring his employees, so the manager was stuck with someone else's choices. It made team building difficult and created more conflict than necessary.
Attending to customers needs on a daily basis. Heavy lifting in all weather conditions. The most enjoyable part of the job are the people you work with. The hardest part is moving up in position. What i learned is how to not stay stuck in one position and to better yourself when an opportunity arises.
delivery driver we also service (Former Employee) – Nānākuli, HI – February 6, 2017
It's a fun place to work at because of the people. I've learned how to defuse an irate customer and different ways on how to approach people in a respectful manner. Management is not the easiest job, alot of pressure to be in and to go under. The hardest part of the job was trying to get back the merchandise. I mostly enjoyed the people that i've worked with.
discounts on furniture
tracking down old accounts that need to be paid or picked up.
STORE MANAGER (Former Employee) – Augusta, ME – July 14, 2016
My management salary at the time was extremely low with plenty of incentives built in to possibly increase my pay by hitting various company goals. The problem is the goals set by the owner were almost impossible to attain and the bonus goals were hardly ever reached. So, basically I found my self working 60-70 hours (or more) a week (away from my family) chasing a carrot on the end of a stick. The associates (my team) I worked with were amazing and trustworthy. I gained some valuable insight as a Manager there.
Customer Service Rep / Delivery Driver (Current Employee) – National City, CA – November 9, 2015
It is difficult to please all customer's with their needs or wants,, if we approve somebody with a queen size bedroom, in 2 or 3 months, few customers will complain is to small, or don't need it anymore, etc...
Store Manager (Former Employee) – Tyler, TX – September 1, 2015
Provides goods/services to a cross-section of the population that might not be able to obtain them through more typical means. Interesting and diverse customer base. Franchise-owned store I was manager of was excellent.
Assistant Store Manager (Former Employee) – Ellsworth, ME – May 19, 2015
Many of the customers we saw on a weekly if not daily basis. They were like family and we had a great time selling and conversing with them. Time went quickly as there was always plenty to do even if there were no customers in the store. As a team, all the employees worked together and supported each other.
Great Place to Work. Love meeting new people. Stayed pretty busy all the time, which is a plus. You have to take the good and bad with working with Rent to Own. There will be bad days and good days. Customers get upset when they cant pay their bills and try to blame us. You have to stay focus on your job.