CSR (Current Employee), Tacoma WA – September 12, 2013
Pros: good benefits, good work values and advancement opportunities
There is opportunity to advance and learn but the pay is just horrible I am a CSR but make less than a teller at Sound Credit union its depressing but everything else about the company is great. If you dont care about pay this is a great awesome company to work for
Customer Service Representative/Platform Teller (Current Employee), Fair lawn NJ – July 10, 2013
On a daily basis my job at work is to process banking transactions through our software while also attending customer inquires and needs. Basic filing, basic outlook, generating letters to customers, answering of the telephone, proving the coin machine, etc.
I left Bank of America because I loved the fact Columbia Bank was a community bank that stood for the people.
Teller/ Customer service rep (Former Employee), Spanaway, WA – March 3, 2013
Cons: mentally challenging at times, but you learn that way.
I absolutely loved my job at Columbia Bank. I learned something new each and every day, be it from my job, or the customers. I was there just shy of 6 years and was a teller mentor, and had the priviledge of taking care of my customers, and working for the most part , with some really great people. The hardest part was getting a new manager , who didn't – more... care for the older, maybe a little more hands on people, and she decided to let me go. I was DEVASTATED... Most every single day was a great day at that job. Except when we got robbed and I was injured by the gun man. – less
Teller (Former Employee), Midland Park, NJ – February 5, 2013
Pros: very positive work place.
Cons: no complaints
On a daily basis I was responsible for making deposits, withdrawals, and transfers for customers. Sometimes I had to open or close an account. I improved my arithmetic and communication skills while working for Columbia Bank. I learned how to deal with all sorts of situation involving customers personal and sensitive information. They also trained me – more... on dealing with difficult customers and phone communication. The management was extremely impressive very supporting and helpful as well as my co-workers. I had no fear asking anyone for help with anything. Overall the job was very enjoyable I met a lot of great and inspirational people, getting to talk to them on there small get away from the office was always a pleasure. The hardest part of the job was just getting use to the system which took me roughly about a week to grasp fully. – less
Float Platform Bank Teller (Current Employee), Middletown, NJ – January 7, 2013
Pros: excellent benefits, mileage covered when i have to travel to other branch locations, good hours
Cons: working saturdays, short notice when being assigned to branch in a different location, lack or no advancement opportunity.
Typical routine to opening the bank according to company policy. I am a float employee and is assigned to locations that require me to cover branches that need staff coverage. Learned alot about good customer service and how to deal with both easy and difficult customers. Co-workers at my company can be hit or miss. Some are great team players and are – more... willing to share knowledge. Others are not so open to sharing their knowledge and lack people skills that I feel is important when dealing with the public. My experience at this bank is really just another example how corporate America has created lack of abundance. Columbia Bank is definitely one of the best banks that any customer should bank at. They offer better accounts and better interest rates than most. I have found that whether or not you have skills unless you are liked by certain staff you will not advance into a management position. When seeking advancement, the management that are conducting the interviews will find petty things and use that against you to stop you from advancement The hardest part of job can be dealing with very difficult customers and having to take abuse by them. I can't think of anything enjoyable at the moment but so far my lunch break. – less
Great place to work for. Amazing employees and customers
Bank Teller (Former Employee), Tacoma, WA – December 17, 2012
Pros: a warm environment with coffee all day!
Cons: low hourly wage
I loved working for Columbia Bank. I felt very safe there. There was always room for advancement and new opportunities. My easily fit in with all my co-workers and management. I loved working with all our customers. It seemed like there was always a problem to fix or a puzzle to figure out, I enjoyed that the most.
ATM SPECIALIST I (Current Employee), Tacoma, WA – September 15, 2012
Pros: free tickets to the puyallup fair
Cons: no raises
I have been happy working here for the most part. I have a ton of great co-workers and I have learned a lot. As the years have passed and the bank has grown management has changed from an attitude of trying to help employees grow and advance to only hiring employees who have already been doing the job they are being hired for which means no room for – more... growth. – less