Bank Teller (Former Employee), Wayne, NJ – December 9, 2014
columbia bank was a good bank to work for. It was my first job ever, and they taught me how to perform and complete deposits, withdrawals, checking and transfers. This was a very informative job and it helped me to adjust to banking life.
Teller (Former Employee), Spanaway, WA – November 5, 2014
Pros: hour lunches, easy-going atmosphere
Cons: i wish i could have stayed if i could work more hours.
A typical day at work included following the daily checklist, conducting customer transactions, remaining confidential, and ensuring everything was accurate at all time for the benefit of the customer and the bank. The hardest part about the job was remaining professional with an uncooperative customer because that does affect a person emotionally. – more... My coworkers and management became like a family. There is no judgement and we all developed a relationship that can't be forced. I was very lucky in that aspect. The most enjoyable part of my job was developing a report with customers and listening to their needs and making their time a little easier by offering the best solution for them. – less
Pros: charity events, company picnics, benefits, good management
Cons: repetitive work, not enough opportunities for advancement
The typical day at Columbia Bank as a insurance/tax analyst involves tracking various expiration reports to make certain all tax and insurance payments are applied in a timely and accurate manner. The managers answer any questions that are posed throughout the work day, considering that the same type of questions are not repeated. The organizational – more... behavior is very eclectic and involves a multitude of personalities and cultural differences which are integrated for the purpose of performing various duties. The hardest part of the job is reconciling the general ledger through which all insurance and tax payments are posted because multiple amounts are pulled from hundreds of accounts within a daily workload and lumped into a complete subtotal. The challenge therefore lies in pinpointing any differences (to the penny) that might have occurred throughout the posting or pulling of various payments. Although the job maybe tedious and come with its difficulties, the most enjoyable part would have to be simply exchanging a few words or conversing with the co-workers about their day. Such communication gives the company a setting in which people are genuinely concerned with the well-being of others to the point where the work place as a whole has a very family oriented feeling. In general, although the workload can be long and tedious at times, the overall environment of the bank projects an aura which is indeed very customer and family oriented. – less
Incentives were great, recognition for what you do at your job
Banking Support Representative (Former Employee), Tacoma, WA – March 25, 2014
Pros: employee incetives
The ability to grow within a company to expand your knowledge, opportunity to transfer internally to other areas. Weekly staff meetings were held and incentives were received. So many other positive staff activities were in place, golfing tournaments, year end staff gatherings, spend a day at Emerald Downs for the horse races, company picnics and Christmas – more... Party. Such a fun place to work... People there are like family. – less
Overdraft Specialist (Former Employee), Salem, OR – March 21, 2014
Good company overall. Spent my days closing overdrawn accounts, reporting them to collections, posting payments, and entering data into data bases. Great coworkers and management who worked well together.
CSR (Current Employee), Tacoma WA – September 12, 2013
Pros: good benefits, good work values and advancement opportunities
There is opportunity to advance and learn but the pay is just horrible I am a CSR but make less than a teller at Sound Credit union its depressing but everything else about the company is great. If you dont care about pay this is a great awesome company to work for
Customer Service Representative/Platform Teller (Current Employee), Fair lawn NJ – July 10, 2013
On a daily basis my job at work is to process banking transactions through our software while also attending customer inquires and needs. Basic filing, basic outlook, generating letters to customers, answering of the telephone, proving the coin machine, etc.
I left Bank of America because I loved the fact Columbia Bank was a community bank that stood for the people.
Teller/ Customer service rep (Former Employee), Spanaway, WA – March 3, 2013
Cons: mentally challenging at times, but you learn that way.
I absolutely loved my job at Columbia Bank. I learned something new each and every day, be it from my job, or the customers. I was there just shy of 6 years and was a teller mentor, and had the priviledge of taking care of my customers, and working for the most part , with some really great people. The hardest part was getting a new manager , who didn't – more... care for the older, maybe a little more hands on people, and she decided to let me go. I was DEVASTATED... Most every single day was a great day at that job. Except when we got robbed and I was injured by the gun man. – less
Teller (Former Employee), Midland Park, NJ – February 5, 2013
Pros: very positive work place.
Cons: no complaints
On a daily basis I was responsible for making deposits, withdrawals, and transfers for customers. Sometimes I had to open or close an account. I improved my arithmetic and communication skills while working for Columbia Bank. I learned how to deal with all sorts of situation involving customers personal and sensitive information. They also trained me – more... on dealing with difficult customers and phone communication. The management was extremely impressive very supporting and helpful as well as my co-workers. I had no fear asking anyone for help with anything. Overall the job was very enjoyable I met a lot of great and inspirational people, getting to talk to them on there small get away from the office was always a pleasure. The hardest part of the job was just getting use to the system which took me roughly about a week to grasp fully. – less
Float Platform Bank Teller (Current Employee), Middletown, NJ – January 7, 2013
Pros: excellent benefits, mileage covered when i have to travel to other branch locations, good hours
Cons: working saturdays, short notice when being assigned to branch in a different location, lack or no advancement opportunity.
Typical routine to opening the bank according to company policy. I am a float employee and is assigned to locations that require me to cover branches that need staff coverage. Learned alot about good customer service and how to deal with both easy and difficult customers. Co-workers at my company can be hit or miss. Some are great team players and are – more... willing to share knowledge. Others are not so open to sharing their knowledge and lack people skills that I feel is important when dealing with the public. My experience at this bank is really just another example how corporate America has created lack of abundance. Columbia Bank is definitely one of the best banks that any customer should bank at. They offer better accounts and better interest rates than most. I have found that whether or not you have skills unless you are liked by certain staff you will not advance into a management position. When seeking advancement, the management that are conducting the interviews will find petty things and use that against you to stop you from advancement The hardest part of job can be dealing with very difficult customers and having to take abuse by them. I can't think of anything enjoyable at the moment but so far my lunch break. – less