Pros: People and benefits
Cons: Minimal room for growth in my location
As a Level II Bank Teller and CSR, I work with the public on a daily basis. Whether it's processing a simple deposit or cash exchange, I've learned that when you are handling other people's money you must exercise extra care to the smallest of details. We are a small branch, only 4 employees, and because we are in a small coastal town some days there is a lot of down time. During those times I take it upon myself to keep up on the SOP's and stay updated on my product knowledge. The best part of my job is getting to know my customers on a more personal level which allows me to assist them with their long term banking goals. The hardest part is getting your customers to open up about their financial situation without being to intrusive or making them feel like you're pushing product. But all in all, I enjoy seeing my regulars everyday and sharing in a good laugh. My co-workers are some of the best I've ever had the pleasure to work with. We work very well together as a team and it makes going to work every day a treat rather than a chore. Had I not made the decision to relocate to Austin, I would definitely have stayed with this company.