Understaffed departments across campus cause issues
Admission Counselor (Current Employee) – Columbus, GA – January 3, 2017
Every department on campus is severely understaffed, which means the employees all have heavy burdens. Admissions, financial aid, and registrars have to step in for enrollment services frequently although it is not their job to sit at the front lines taking calls. If one person leaves a department, it takes months to train a new hire, and meanwhile the burden is placed on the rest of the staff to take up the workload with little help from management. The bonus is a two week break from the holiday, but the job is so demanding and stressful, that isn't even long enough to truly detox and relax. CSU only cares about increasing enrollment no matter the strain on the employees. Increasing the number of students but not the staff to handle and process them is causing the departments to suffer. Growth is great, but employees are not compensated. Raises are almost unheard of on campus. Admissions and recruitment are expected to increase numbers despite falling numbers across the country.
Paid time off and sick time accrual is quick
Severely understaffed and underpaid