Columbus Zoo and Aquarium Employee Reviews

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Fun
Seasonal Retail Team Lead (Former Employee) –  Dublin, OHAugust 4, 2017
Great for a first job and a fun place to work. Would love to go back if wasnt a part time position. Would recommend this job to anyone who needs a part time job
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Retail employee
Retail Employee (Former Employee) –  Columbus, OHJuly 25, 2017
Working retail offers a varied experience of locations around the park from gift shops to giraffe feeding. The children's gift shop is an unorganized chaotic purgatory with disney playing on an endless loop.
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Awesome Coworkers
Visitor Relations & Events (Former Employee) –  Powell, OHJuly 23, 2017
That's honestly the only pro that I can think of. The pay is laughable, especially considering all you have to do/put up with in order to make the guests have a great time at the zoo/waterpark. They WILL overwork you - about 15-25 more hours per week than you signed up for/are legally able to work. Management is often too afraid to admit when they're wrong or assist you with a rude guest. You get into most of their parks for free or discounted but they should really be paying more than a measly $8.10/hour.
Pros
Coworkers, discounts
Cons
Terrible pay, long hours
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A great way to use and learn new skills as well as a fun work environment..
Interpretive Assistant (Former Employee) –  Powell, OHJuly 13, 2017
The most enjoyable part of the job would be educating the guests about endangered animals and being a voice for the species. The hardest part of the job would of been the guests that are very disrespectful and could care less about any animal.
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Efficient working area
Food Service Worker (Current Employee) –  Columbus, OHJune 13, 2017
The Columbus Zoo and Aquarium strives to keep a clean working area and works hard to treat all its employees as though they are family. We are constantly required to never allow customers to have a bad day.
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Stay positive and helpful
Grounds Worker (Former Employee) –  Columbus, OHMay 20, 2017
To work at the Columbus Zoo, you must be willing to interact with and help the (sometimes difficult) public. You will need to remain positive or at the very least, appear positive. You will need to be willing to stand for hours and work in the sun.
Pros
You will lose a lot of weight
Cons
Must be willing to work with (sometimes difficult) public
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Productive and Fun workplace
Food and Beverage Seasonal Employee (Former Employee) –  Powell, OHMay 17, 2017
It was a great place to work. Coworkers and managers were always willing to do their part. Hardest part of the job was keeping the customers happy. Coworkers were the most enjoyable part of the job. A typical day depended on how the weather was outside because it could be really busy or really slow. Learned to serve customers to the best of my ability.
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Wonderful team environment
Special Events Assistant (Former Employee) –  Powell, OHApril 23, 2017
The Columbus Zoo was, for me, a fun, exciting and collaborative environment in which I learned the basics of special event management. I loved working with the marketing team.
Pros
The staff, the animals, behind the scenes, people care about conservation efforts, no long hours
Cons
My job was seasonal employment at minimum wage
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Fun workplace
Guest Relations (Current Employee) –  Powell, OHApril 13, 2017
Nice job for younger people looking for their first job. Easy to learn friendly staff and flexible availability. I worked there for 6 years and enjoyed every minute
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Animals are great, the people can be hilarious
Animal Encounter Interpreter (Former Employee) –  Powell, OHJanuary 17, 2017
If you like educating the public on animals as well as hilarious co-workers, look no further. The staff are quirky and the hours are long but they can be worth it. Making someone light up learning about a new animal makes your whole day better. Hardest part is when people just won't listen to what you're trying to say. If your passion is animal conservation and love perks like free waterpark access and discounts to the gift show, you're in the right place. Typical outdoorsy job.
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Fun and exciting place
Seasonal Food and Beverage Team Member (Former Employee) –  Powell, OHDecember 29, 2016
Very fun place to work at with high energy managers, leads an coworkers. The job is very engaging and keeps you on your feet. Great perks.
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So much fun
Guest Relations (Former Employee) –  Powell, OH 43065December 1, 2016
I love working at the zoo. You get to interact with kids all day while also slightly being one. The job is serious and tough at times with angry customers but it has more rewards than not.
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Fun place to work
Security Ranger (Current Employee) –  Powell, OHNovember 14, 2016
Interact with public on a daily basis, enforce Zoo's policies and rules, provide a safe place to visit. Co-workers are great. Best part of job is seeing the animals.
Pros
fun enviroment
Cons
stand and walk alot
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Great!
Food and Beverage (Current Employee) –  Powell, OHOctober 26, 2016
Awesome place to work and make new friends. Everyone is friendly, you get to see animals on your breaks, and you get a 40% discount.
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Seasonal Scout Education Instructor
Scout Education Instructor (Current Employee) –  Powell, OHSeptember 23, 2016
The position is easy, management is helpful and makes sure you succeed, all of your co-workers are nice and you get along with everyone, and you get the perks of meeting great people and seeing the animals at the zoo. Also, you get a wonderful zoo employee discount, which comes in handy on your days off, when you take your family up or if you need lunch. The staff is amazing and so is the atmosphere. This particular position only requires you to work a few times a month. The only downfall is that it is minimum wage, but with all of the other perks that come with it, it is well worth sticking around and making that few extra bucks.
Pros
Schedule Flexibility, Friendly Staff and Management, Employee Discount, Meeting Great People, Seeing the Animals at the Zoo
Cons
Minimum Wage Pay and Not Enough Hours, if You Are Looking To Work More
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Seasonal no place for advancement
Merchandiser/Retail Associate (Former Employee) –  Powell, OHSeptember 22, 2016
Cons
The only full time people are managers and up, including those other key important people. I would bet that 80% or more of the staff at the zoo is seasonal. There are big gaps between the full time and seasonal staff. They try to patch it but their attempts are poorly thought out. Wages are also poor. You could make more working at a fast food joint which is embarrassing. We were always short staffed on key days (not always holidays).
Pros
It's great if you want flexible hours and at least two months off a year. You can receive hands on experience in a lot of areas throughout your department. Customer service will be a piece of cake after this job. Other people start in one department so they can easily transfer into another. It's a good first job, but I wouldn't stick around for long.
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Busy and fun place to work with animals
Team Member (Former Employee) –  Powell, OH 43065August 25, 2016
In all honesty it wasn't the worst job I've ever done. It had its high points, but it did also have it's low points. Management was wishy washy, the other workers are friendly, but some were rude. They didn't help you as much as they should, you had to go looking for help through other co-workers.
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Great Place to Work
Lead in Call Center (Current Employee) –  Powell, OHMarch 10, 2016
Great Place to work great people. Lots of fun
I have learned many things in my years here. I am a lead and I answer emails give the receptionist lunch break at the Business Office, I will handle escalated calls.
Pros
can come into zoo early and walk, % off food
Cons
not enough money for all we do
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Great place to work--management great with excellent coworkers. Friendly environment with flexible schedules.
Interpretive Assistant (Current Employee) –  Powell, OHFebruary 29, 2016
Schedules are sent out early, with great hours and flexibility in case of needed days off, or accommodating alongside other employments. Minimum wage pay with no benefits, but can work near 40 hours a week. Coworkers and management all have great relationships, the atmosphere is friendly and easy-going.
There is a lot of guest interaction and animal handling, but very seldom is overwhelming or overbearing. While the payment is a little annoying, working a lot of hours makes up for it. The hardest part of the job is that sometimes guests of the zoo are rude or lack understanding that you're doing your job fairly and to the best of your ability. But most guests are friendly and enjoyable.
Pros
Flexible and abundant work hours, shift/place rotations, management
Cons
Minimum wage pay.
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Great Workplace Environment
Section Lead (Former Employee) –  Powell, OHFebruary 23, 2016
Great workplace environment with a great staff. Departments get along well and the flow is good. Holidays and weekends are generally required.
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Overall rating

4.4
Based on 41 reviews
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Ratings by category

Work/Life Balance
4.3
Compensation/Benefits
3.4
Job Security/Advancement
3.2
Management
3.9
Culture
4.3

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