Questions and Answers about Comcast

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How are the working hours?

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40 hours if you want to be fired. 60+ is the average if you don't.

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Comcast is pretty flexible with work hours if you work in a call center. You have your scheduled hours and days, but you also have the option to "slide" your shift earlier or later up to 2 hours once a week to accommodate your life, and you can also trade your days off sometimes. They also offer generous PTO.

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You have a set work schedule

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As a technician, sometimes you will work the prescribed 40 hour work week. That's 7:30AM - 4:30PM. However, this is not typical, and you should not expect to work these hours. Days can (and frequently do) run 12-18 hours. Sick leave and vacation policy was very very bad at my office, I'm not sure if it is done differently at other offices. To take a sick day, you had to notify your supervisor 24 hours in advance. You read that correctly. If you're going to get sick, you had better have planned for it. Vacation requests are absolutely, 100% not guaranteed, and must be submitted two weeks in advance, under ideal conditions. Sometimes, the request must be submitted earlier. Company provides two weeks of paid vacation.

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Depends on the position. Good if you have an office job. Tech in the field regularly work a 13-16 hour day.

Answered - Network CommTech Level 5 (Current Employee) - Tallahassee, FL

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Terrible. Very late in the day.

Answered - Direct Sales Representative (Former Employee) - State College, PA

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A typical 40 hour work week occasionally requiring some overtime

Answered - CUSTOMER ACCOUNT EXECUTIVE (Former Employee) - Jacksonville, FL

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Needs improvement because the period of locked in shift time is too long, therefore newer employees lose opportunities at shift bids. Quite frustrating.

Answered - Customer Service Representative (Former Employee) - Sandy, UT

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The working hours fit very well in schedule.

Answered - Warehouse Worker (Former Employee) - Rolling Meadows, IL

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Good. Open many hours flexible

Answered - Customer Service Representative/Sales Associate (Current Employee) - Oregon

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