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3,757 reviews

Comcast Employer Reviews

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Good benefits and Bonus Program
Retention Mgr (Former Employee), Colorado Springs, CONovember 24, 2014
They don't seem to know there is life after Comcast and management was not fairly selected ........to many favorites was played when it came to days off and off the phone duties.
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Productive and fun place to work
ADMINISTRATIVE ASSISTANT (Former Employee), Rockville, MDNovember 24, 2014
Pros: discounts comcast services
Cons: flex days, vacations, sick days
Productive and fun place to work, Great Benefits, Great co-workers
Professional environment.
The hard part of the job, sometimes helping customers with bills issues.
Learn how to use Excel and other.
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Productive and sometimes fun place to work with gym on premises.
Customer Account Executive Supervisor (Current Employee), Voorhees, NJNovember 23, 2014
Pros: gym on site
Cons: lowered commisions
A typical day at work consist of talking to customers and either problem solving or trying to keep customers from leaving the company. I mostly learned how to up sale and defuse negative customer interactions. Management was always trying to come up with new ways to keep employee's motivated. My co-workers were very knowledgeable and helpful. The hardest – more... part of the job was losing customers to other cable providers. The most enjoyable part of the job was helping customers to realize savings. – less
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Best place to work ever
Sales Rep (Former Employee), indianapolis,inNovember 23, 2014
Best place to work ever, very flexible and understanding to your life, along with great pay.
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Pretty good place to work
Customer Account Executive II (Current Employee), White Marsh, MDNovember 23, 2014
Comcast is a good place to work. The career advancements process is intensive but everyone receives an equal chance to advance. Management could be a whole lot better but the company does like to see its employees excel
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great job experiance in billing,video repair,sales
Customer Account Executive (Former Employee), West Palm Beach, FLNovember 23, 2014
Pros: great benefits
Cons: corp needs to appreciate it's customers and empolyees by bring back jobs here to america
great benefits, good people, but require part time now as semi retired/Learned a lot about cable and customer service.. It's a call center/The hardest part of the job was customers swearing and verbal abuse. If they didn't understand they owed $500.00 past due in order to order UFC fight or wanted to order more adult movies...The most enjoyable calls – more... are the ones where the customer actually allow us to help them. – less
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Customer Account Executive Tier (Current Employee), York, PANovember 22, 2014
this company has great benefits and the people are great to work with
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Job Advancement
Telesales Lead Representative (Current Employee), Alpharetta, GANovember 21, 2014
It is just a part time postion. With the a chance to grow within the company.
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Comcast Is a fantastic Employer
National TVX IT Ops Deployment Program/Project MGR (Current Employee), Philadelphia, PANovember 21, 2014
Cons: contract will be ending due to budgeting constrains for 2015
Comcast Is a fantastic Employer. My team was second to none. Over all just accentuated and added to my skill sets. My direct Senior Leadership constantly added to my knowledge base, and management is always open for providing advise and direction.
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Always evolving environment, never a dull moment.
Client Account Executive (Former Employee), Woodridge, IL and previously Oak Brook, ILNovember 20, 2014
Pros: free coffee and a work out room
A typical day at work at Comcast was never dull, every call was different in the technical support area. The metrics required a stable, steady, calm personality to work with the clients and to transit the call to a positive experience for the caller. I learned to be innovative, determine and to make a difference in the company to promote a positive – more... experience for all clients. – less
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Productive and fun work place.
Collection Agent (Former Employee), Sandy UtNovember 20, 2014
I was in the collection department and really enjoyed my time with comcast. The supervisors and managers were always encouraging to move up with the company.
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good place to work
Customer Account Executive (Former Employee), Woodridge, ILNovember 20, 2014
Pros: good pay great benefits great people great work
Management was great fun but still business oriented as well as very helpful. my coworkers were like family we were all close and a team that helped each other. the hardest part of the job was the sales aspect of it.
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Productive
Customer Service Repair Tech (Former Employee), Baltimore mdNovember 20, 2014
- Provided stellar customer service
- Handled an influx of incoming calls
- Rectified delinquent accounts to collect total amount due
- Set up payment plans for customers looking to become current on accounts
- Demonstrated excellent written and verbal communication skills
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Fast paced, exciting sales environment
Outbound Telemarketing Sales Rep (Current Employee), Schaumburg, ILNovember 19, 2014
Pros: many sales incentives
Cons: not enough hours in the day to sell.
Comcast is a fun, energetic place to work. There are so many incentives to sell, you will just want to stay on the phone selling to make more and more money. If you like to get paid what you are worth and know how to sell Comcast is a great place to work.
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Hated getting up every morning to go to that place
Technician (Former Employee), Levittown, PaNovember 19, 2014
You had no support from management on any level, the only thing they care about is making them selves look good to their bosses
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Loved it
Assisting customers (Former Employee), San Jose, CANovember 19, 2014
Comcast had a family feel work environment. It was had to leave. They are a fast paced team supported place. Customer first and fun filled place to work.
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Collections was a fun and competitive
Collections Account Executive (Former Employee), Sandy, UTNovember 19, 2014
Pros: great compensation for dollars collected
Cons: collections
Great training and a fun, competitive place to work. Management knew where you were and what you needed to do to advance
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Comcast
Account Tech Executive (Current Employee), Tinley Park, ILNovember 19, 2014
Comcast is a great organization to work for. Comcast provides great benefits and work flexibility.
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Great break areas and fun environment to work in.
Help Desk II (Former Employee), Saint Paul, MNNovember 19, 2014
Pros: hour lunches
Cons: hour lunches
Worked in a call center helping customers with network issues, self-installs and customer technical issues.
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Productive environment
Freelance Technical Director and Graphic Artist (Former Employee), Bethesda, MDNovember 19, 2014
I learned a lot and it was a very productive environment. The most enjoyable aspect of the job was being able to work in sports.

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About Comcast

Comcast brings together the best in media and technology. We drive innovation to create the world’s best entertainment and – Read more