network maintanance (Current Employee) – Ashburn, VA – April 6, 2016
Fun place to work constant employee interactions, Employee training ,and safe working conditions. Unlimited growth potential good balance between personal and professional life. very understanding management
Community Account Representative (Former Employee) – Jacksonville, FL – June 25, 2017
In short, Comcast can't figure out what it wants to do. At least, not in the large-scale customer relations (not customer service) department. There's an inordinate amount of micromanagement for a job that requires a lot of independence, and twice-daily conference calls (although I hear this has gone down recently) to "check in" make it difficult to be productive. What's more, the job itself is poorly defined and changes weekly.
Sr. Director (Current Employee) – Georgia – June 24, 2017
Comcast is a great organization to work for and the technology is second to none. However, for me, my direct leader and some others have been a unique challenge. Incompetence is almost rewarded. The more you don't know the better off you fare. I work for a leader who espouse emotional intelligence but is fearful and vengeful. Good person but awful leader who does not take feedback from anyone who is not their superior. The leader does not have the leadership courage or competence to address issues that could easily be resolved. Rather the person would rather impugn the reputation of others in order to take away from their poor leadership. What's worse, this tactic is supported by their leaders.
Tech Support (Current Employee) – Elmhurst, IL – June 24, 2017
Comcast for the most part is an okay company to work for if you are in high school or looking for extra money while furthering your education. Other than that I wouldn't recommend it to someone who wants to get compensated for their handwork. They expect you to learn multiple skill sets but for the same pay which makes no sense.
Outbound Telemarking Agent (Current Employee) – Alpharetta, GA – June 24, 2017
A typical day starts with logging into the computer then is a pre-shift meeting lasting 15-13 minutes. After that you get on the phone and start selling. Management can be a hit or miss. My experience has always been pleasant. Supervisor is very help and will do whatever is necessary to help succeed in sales. The hardest part is the selling to customers who are already set up with what they need but learning is a part of the job. The most enjoyable part of the job is the pot lucks and double commission days. The job is what you make it.
Customer Account Executive Level II (Former Employee) – Voorhees, NJ – June 24, 2017
Too many sales quota requirements for the billing department. CAE's endure a lot of verbal abuse from customers. Cursed out or worst on a daily basis. Job became very stressful. Every time a seen a Comcast sign would get extremely bad tension headaches. Glad they changed to Xfinity.
Very balanced, room for growth, and professional work place
Technical Support, Region-Workforce Operations (Current Employee) – Elmhurst, IL – June 23, 2017
A place that has room for change but still a great place to work. The benefits are key to my family and I. Comcast is a place that takes time out to support communities across the country which is a major display a humble culture.
Business Account Executive (Current Employee) – Fairfield, CA – June 23, 2017
The company is overall a good company. The service is not built out to all cities and location making it challenging to provide service in a timely manner to potential customers. The process to get an order through is timely. To many people having control of a sales order.
Manager, Business Intelligence & Analytics (Current Employee) – Manchester, NH – June 23, 2017
Working at Comcast has given me the opportunity to develop myself; take the time to grow and learn, and that was really important to me during the time in my life when I joined the company. If you have the drive and ambition, there are a ton of ways in which you can grow into a leader if that's what you want to be.
Intern & Jr .Net Developer (Former Employee) – Philadelphia, PA – June 22, 2017
If you are looking for a good technical work, it is best place. Good technical workforce with latest technology expertise. You get guidance from senior people and technical architects. o Exposure to different types of projects o Opportunity to take responsibilities o Good work culture
It was a fun place to work for until they changed the company structure
Collections Supervisor (Former Employee) – Port Saint Lucie, FL – June 22, 2017
Great benefits, vacation, sick and personal days, the health insurance was also very good and having the best cable and internet service was great, and still believe is one of the best in the industry. The only problem I found out it is that they don't have respect for seniority, it doesn't matter how many years you have dedicated to the company, it doesn't matter how much you know, you are expandable, you don't count as a person
Installer Technician (Current Employee) – Bremerton, WA – June 22, 2017
This is a good company to work for if you are fresh to the industry or just want to change your career. Training is paid and the culture is helpful.Technicians get to take their vehicles home nightly and start their days from home. The work schedule is a 4 day 10 hour shift including one weekend day.The benefits are good, medical, dental, eye, 401k, sick leave, some paid holidays and a few personal days.
Cloud Agent (Former Employee) – Philadelphia, PA – June 22, 2017
during the early months it was ok, then they slowly became a pilot program no one knows what they are doing. I felt like it was unorganized and not yet grounded. located at 1500 market st philly. other jobs at the JFK location were better and got more perks. the benefits are the best in the business. good hourly, vision, healthcare and fsa plan. good time off available .
your at corporate events, benefits, healthcare, vision, hourly pay, personal work area
corporate escalations (Former Employee) – Tucson, AZ – June 22, 2017
Lots of changes being made constantly, must adapt and be flexible. Convenient vending machines with many options (although expensive). Basketball, Foosball, and gym available, but no "resting" or "napping" rooms.
amazing benefits, including cable, phone, and internet discounts
with so much constant change there was very little communication.
a typical day was very relaxed atmosphere. I did learn more about cable. management was all on board and ready to help. the culture is friendly ,open and honest. there was nothing very difficult help was always there. best part of the job is there was little to no stress come in do you're job and no one bothered you.
there was little to no stress come in do you're job and no one bothered you.