Pros: pizza once a month, pool table, discounted cable, internet and phone
Cons: 1 short break, rude staff, high sales quota for newbies, not as easy to do telemarketing like they lead you to believe
Suppose to be a fun place to work. You go through 3 weeks of training that is not bad, only to learn that you didn't go through everything you needed to know before getting on the phones. this is my experience and the the experience of those hired after me. You're on the phones just winging it trying to make sales and they just hope that you catch on. you get one 15 minute break even though you're there 4.5 hours. This job is for those who are familiar with all the services of Comcast going in. You cant go one day without having technical issues whether its the phone, the software systems used or the computer itself. the thing that really gets me, is that you have to work there a full year to switch departments. Its not all bad. they do have flat screens that show cable even though its without the volume. You get discounts to a lot of places. It will definitely make you a little more talkative and inspired to sale yourself better then you have before.
the pay, could be better. inbound sales make double in hourly pay than outbound sale. but they both get the same amount for commission.