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1,657 reviews

Comcast Employer Reviews

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Alot of hype, but they dont deliver
Installation and Service Technician (Current Employee), Savannah, GA – June 15, 2013
Pros: company vehicle
Cons: the rest
Worst company I have ever worked for. They will bring you in with promises of advancement and raises, but the longer you stay, the more you will hate the place. Just another overly large corporation who cares nothing for its employees
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Love It
Materials Handler II (Current Employee), Puyallup, WA – June 14, 2013
Pros: team atmosphere, positive environment
Cons: outsourcing position
Unfortunately my position is being outsourced but I thoroughly enjoy being a member of the Comcast team.
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Meaningful job with great benefits.
Customer Account Executive (Former Employee), Knoxville, TN – June 14, 2013
I answered incoming calls from customers and helped to resolve their issues and sell additional products. Everyday was a learning experience. The co-workers were great to work alongside of and management was very supportive.
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Nice place to work.
Customer Account Executive (Former Employee), Silver Spring, MD – June 14, 2013
• Analyzing and solving problems regarding billing and sales issues.
• Actively listening to understand and address customer's concerns/comments.
• Demonstrating clear and articulate language skills.
• Interpreting and explaining information about products and services, account status, and marketing promotions and campaigns.
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Productive
Communications Technician IIIB (Former Employee), Santa Maria, CA – June 14, 2013
Installation and repair of Internet, cable, telephone services
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We had insentives to work hard.
Billing and Repair Agent (Former Employee), Huntsville, AL – June 13, 2013
Pros: i loved to advancement oppertunity.
Cons: was not family friendly as they said.
I loved being able to help and be in office setting. I worked her for 3 1/2 years until my husband almost died of heart failure. They did not work with me on my time to take care of him.
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Upsetwife – June 15, 2013

I waz told by my husband that he had to work for 3 week straight this month...becuz they were changing their work hours. That's 21 day straight including fathers day....this meant he waz not going to be home for the weekend...then he says they have changed work schedule to work from 7:30-4:00 but he still does not get off till 5 and gets home at 6. What kinda of company does this...not very family oriented at all...at least in Albuquerque!

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Face paced job with great incentives
Sales Customer Account Executive (Current Employee), Fife, Washington – June 13, 2013
Pros: courtesy service
Cons: commison is not consistant
It is a pleasure working with such a solid team and assisting customers with varies needs throughout the country.
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billingual customer service
Billingual CAE (Customer Service Agent) (Former Employee), Union, NJ – June 13, 2013
Pros: casual attires
Cons: healthcare, new management every 3 months
assisted with billing question , transfered customer to proper departments.
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fun place to work
Sales and Customer Service (Former Employee), Voorhees, NJ – June 13, 2013
Very good company to work for. Really care about their employees and customers.
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SUCKS!
Communication Technician 2 (Former Employee), Charleston, SC – June 13, 2013
Pros: health ins
LOW PAY AND TREAT U LIKE SLAVES.....NO TEAMWORK OR MORAL AND EVERYONE LOOKS AFTER THEMSELVES
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Account Exe
Business Account Executive (Former Employee), houston texas – June 12, 2013
Pros: people
Cons: management
I sold the three main products. Business Voice, Data, TV to clients on a daily basis.

I saw over 40-60 people per day.
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Management removed from reality, pay too low in many positions, otherwise benefits are great
Customer Account Executive II (Former Employee), Jacksonville, FL – June 12, 2013
Pros: benefits
Cons: time management is strictly enforced
Opportunities for networking are tremendous, but advancement is slow and entry-level jobs are tedious. Most middle management and teams are enthusiastic and truly involved in providing good service.
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Great Place to Work
Sales Supervisor (Former Employee), Grand Rapids, MI – June 12, 2013
Pros: rainbows
Cons: married with children
I loved working at Comcast, people accept you as what you are Black, Female, Gay ? whatever you get treated with respect. The Direct Sales Team is the Best by far, you get to go Door 2 Door and bother people during dinner.
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Fast place work place
Customer Account Executive (Former Employee), Concord, California – June 11, 2013
Worked in the company’s call center assisting customers with billing concerns; including explanations of proration and issuing necessary credits due to customer for overage paid for services.
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Great company
IP Support Representative (Current Employee), Lynnwood, WA – June 11, 2013
Worked there for years and love it. I have been working with them for the past 7 years.
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Fast paced work enviorment easy to perform in.
Converter Control/Warehouse Worker (Temp.) (Former Employee), Concord, CA – June 11, 2013
I would come in and refurbish cable boxes and stack them on a rack.
I would give a certain amount of boxes to different drivers.
I would unpack and label new boxes.
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Cable
Customer Account Executive - Retention (Former Employee), Jackson, MS – June 11, 2013
Being a tech junkie this was a great opportunity to show my skills and being confident in giving customer right information.
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Interesting and fun environment
Master Control and Ingest Operator (Former Employee), Los Angeles, CA – June 11, 2013
Pros: meeting interesting people.
Cons: traffic commute.
A typical day was 8 to 10 hours in length.

On any given day you could be called upon to take part in 1of 3 different facets of work, and on occasion last minute situations could require additional duties to be performed.
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Great place to work!
Senior Software Consultant (Current Employee), Philadelphia, PA – June 11, 2013
Working here would be a wonderful working experience. I would encourage you to apply here if you are planning to to look out for a job in Philly.
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Typical call center with strict limits that hinder customer service
Retention Specialist (Former Employee), Irving, Texas – June 11, 2013
Daily, customers were upset with poor quality installs, missed appointments by installers, or outages. Management wanted more up-sales which makes saving customers harder for employees. Many times I would spend my breaks, or even on my days off contacting customers on my own time to make sure they were taken care of. I would have to contact dispatch – more... personally to push to get someone to take care of a customer. – less
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About Comcast

Comcast brings together the best in media and technology. We drive innovation to create the world’s best entertainment and – Read more