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1,540 reviews

Comcast Employer Reviews

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somewhat fun work enviornment, overall a very stressful position
Telesales-Representative (Current Employee), Alpharetta, Ga – May 17, 2013
Pros: short shifts, with benefits and 401k
Cons: short breaks, and extensive saes qout
The demans for sales are very high however we aare constantly calling the same customers over & over
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A busy place to work. One needs a desire to help customers to be successfull at this job.
Customer Account Executive (Current Employee), Orlando, FL – May 16, 2013
Pros: benefits are good
All of my jobs have been supporting either internal or external customers. This position was the most customer direct position I've worked.
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Dispatcher
Comm Ops Dispatcher 2 (Former Employee), Jacksonville, FL – May 16, 2013
Routing and giving direct support to the techs. Go through all the work order to make sure they are keyed the right way. Along with watching outages, services alerts, answering emails, requests from customers & other employees and taking care of the reports. I am currently still in this position
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Always something New
Sales Consultant (Current Employee), Blairsville, PA – May 16, 2013
Pros: health benefits, vacation, sick time
Cons: sales
A typical day at work consistes of customers coming in and paying their bills and having us research anything that they question and me telling them about our products and trying to sell to them after that. I only have 2 other co-workers that i work with and we help each other we have great teamwork together. The hardest part of the job is to sell due – more... to the economy. The most enjoyable part of the job is meeting many different people and getting to know them. I like people. – less
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OK for the time being not a career
Customer Account Specialist (Current Employee), Miramar, FL – May 16, 2013
have Good benefits. but do not care about the Employee. Comcast have a very high turn over rate because they do not try to work with you. they onlycare about making the sale.
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OK
Customer Account Executive (Current Employee), Pacifica, CA – May 16, 2013
was an ok job and decent money from commission however, no room for advancement.
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Great pay, wonderful benefits, fair treatment
Direct Sales Representative (Current Employee), Harrisburg, PA – May 15, 2013
This is certainly not the job for everyone, but if you think that you have the ability to push yourself to succeed and are a very self-motivated individual, then this may be the right job. Direct sales is door to door sales primarily. You will knock in all weather patterns, in all neighborhoods day and into the night. There won't be a manager breathing – more... over your back, but Comcast does take precautions to know where and when their sales reps are in the field. The quota numbers are not extreme by any means. They are completely achievable and they do have a nice ramp up program, but this is by no means an easy job. You will encounter all types of people in all different situations. There was a time when it was ok to walk up to a persons door to sell products. These days however, there are a lot of people that are not comfortable with door to door sales, and you will encounter these people on a regular basis. Mental toughness, positive attitude, and self-motivation are all going to be huge factors for success. This isn't likely to be your favorite job ever, but you will be financially rewarded for your time and your drive. – less
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horrible company to work for
contractor (Former Employee), mass – May 15, 2013
Pros: company truck
Cons: everything else.
Incompetent management. Lie about subordinates to cover their lack of knowledge or coordination. Unrealistic expectations and zero concern for family life. Avoid at all cost!!! Zero stars
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Great company
technician job tittle (Former Employee), Washington, DC – May 15, 2013
All around good company to work for .Great benefits and employee appreciation.
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Innovative company dedicated to being #1.
Sr. Director and Director, Human Resources (Former Employee), Philadelphia, PA – May 15, 2013
Great place to make a long lasting career. Definitely opportunties to advance.
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It was a great place to work, until they outsourced
Direct Sales Order Entry/CAE (Former Employee), Concord, CA – May 15, 2013
All of it was enjoyable. Every day was something new. The customers, the promotions, etc. It was a learning curve every day. It kept it a challenge and that is what kept it exciting. the hardest part of the job was knowing that the lay offs were coming and that our jobs would be no longer available because they were taking our jobs and giving them to – more... foreign companies to reduce cost. – less
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Great Comapany
Customer Service Rep (Former Employee), Memphis, TN – May 15, 2013
Pros: good hour, good pay
Cons: stressful
Great Company To Work For, But Management Needs More Training.
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work hard to get the job done
communication technician 2 (Current Employee), Charleston, SC – May 15, 2013
Pros: free cable and internet
Cons: working in the elements
My day starts at 7:30am with a conference call. I sign into my handheld device and a off site group assign work to us, normally 2 jobs per two hours (8-10, 10-12, 1-3, 3-5 ,5-7PM). I call each customer before arrival and speak with them to understands their needs and do all I can to complete it. I also have to make sure the company network is secure – more... by running test based on cable signal. The hardest part of the job is getting all the work done within the time frames and getting to the next job on time. I do enjoy being alone to complete the job with little supervision. – less
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Sales and customer service oriented
Customer Account Executive, Sales (Former Employee), Alpharetta, GA – May 15, 2013
Pros: free/discounted service, commission
Cons: little to no opportunity for advancement, poor management
I enjoyed working for Comcast due to the family work environment. It was challenging to talk to customers, especially the disgruntled ones, but it taught me patience and understanding. I also feel as though Comcast improved my sales skills a great deal. Management was a challenge as well due to poor communication and high demand for sales but the complimentary – more... services and commission made that aspect a little easier to deal with. – less
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Really puts the Employees first
Customer Account Executive (Current Employee), Jacksonville, FL – May 15, 2013
Pros: excellent benefits and bonuses
Cons: short breaks, job is taxing
Great company with excellent benefits. Definitely left alot of room for advancement. However, the job could be very taxing mentally and management does "throw you to the wolves".
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A great team work experience
Telesales (Current Employee), Alpharetta, GA – May 14, 2013
Pros: being a part of the company
I Had a amazing supervisor that pushed me to excel. My typical day would consist of making every customer satisfied and even if I couldn't I still tried my best. The management was very fair and they helped mold you into a great sales person. My co-workers were awesome we all developed a friendship that eventually felt like family. The hardest part – more... of the job was just getting the hang of all the information we had to remember but it was great. The most enjoyable part of my job was dealing with people. I love people and even if they say no to a sale it pushed me to learn how to become a better seller. – less
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fast paced light stress
Communications Technician III (Former Employee), Levittown, PA – May 14, 2013
Pros: ability to take your truck home, advancement great pay job sercurity free cable
Cons: stressful at times
Install cable tv phone and internet services of comast great place to work OT is often available. Work load is evenly distributed employees and supervisors are friendly.
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productive but negative moral environment
Customer Account executive (Current Employee), Alpharetta, GA – May 14, 2013
Pros: health benefits and free cable and internet services discount phone services
Cons: requires sales, no room for advancement within company, low compensation for job duties required policies inconsistent
productive but negative moral environment, unprofessionalism in management and no one wants to take ownership of issues employees are faced with. the hardest part of my job and allowed abuse from customers that I speak with and I am not always provided with the proper training nor tools to utilize in order to be sufficient and assisting customers. My – more... co workers moral is low because of the pay rate and additional job duties that are constantly added to our work load with inadequate to to meet expectations. The most enjoyable part about my job are sales incentatives and my benefits such as flex time, vacation and bereavement. I have learned to be humble,patient, and detail oriented. I have also advanced my customer service and computer skills – less
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Providing excellent customer service
Customer Account Executive (Former Employee), Concord, CA – May 14, 2013
As a customer account executive I was the first point of contact for all customers who typically had problems and needed a resolution. This position was very crucial because I would have to listen to the customer problem and fix it.
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Good place to work
Customer Service/Dispatch Representative (Former Employee), Union, NJ – May 14, 2013
Pros: lunch often, bouses
Cons: employees
A typical day at work was calling customers about escalated issues. I learned cable data, S.R.G, Routing, ER. Management was okay. Some of the co-workers was really hard to get along with. The hardest part of the job was working with the employees. The customers was the most enjoyable part of the job.
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About Comcast

Comcast brings together the best in media and technology. We drive innovation to create the world’s best entertainment and – Read more