network maintanance (Current Employee) – Ashburn, VA – April 6, 2016
Fun place to work constant employee interactions, Employee training ,and safe working conditions. Unlimited growth potential good balance between personal and professional life. very understanding management
Network System's Engineer (Current Employee) – Mount Laurel, NJ – August 20, 2016
Comcast is a really good place to work. Full of opportunities, amazing colleagues and great place to learn and network. The internship program is well planned and really helpful in building your profile.
Cable TV, telephone and high speed data technician (Former Employee) – Marietta, GA 30066 – August 20, 2016
Sales of cable service - internet, TV service and telephone service. Plus every day sale + installation on site or just installation on cable , internet or phone service. Installation on apartment complexes and residential homes. Daily task involved also troubleshooting and resolving problems on cable system . Worked with dispatch and install home networking.
A typical day at work was warm and cordial environment with team members and other colleagues. Day to day work was good with open door policy with Management. Great communication relationship with direct supervisor. The hardest part of the job was meeting deadlines because had to rely on external business partners to provide paperwork, which are not always received on time but always worked out a cordial solution to that problem.
Access to highly discounted company product and services. Promotional gift items.
Job loss due to downsizing of support departments.
Coordinator I (Current Employee) – Hattiesburg, MS – August 18, 2016
I have worked for this Company for 8 years. They have great benefits and alot of different options that you are able to choose from for services in your home. They also have great training programs that help you become succesful in your job.
Customer Service - Front Counter (Former Employee) – Houston, TX – August 18, 2016
A typical day at Comcast is fast pace,while giving the customer the best customer service.My team was very hard working.The hardest part of the job,when a customer did not have an enjoyable experience.
Fantastic workplace. Work out equipment, showers, great break room.
CSR - Customer Service Representative (Former Employee) – Sandy, UT – August 18, 2016
Loved working here. I worked both an early morning shift 6-2 and an over night shift. Loved both. Great team atmosphere, Team meetings provided new information on products and concerns of our customers, The hardest part of the job was leaving. My mother was dying of cancer and I left to provide her with Hospice care.
Workout equipment, free internet and cable tv at home
It was fun at one time but as management changed so did the work flow.
Payment rep and Sales Consultant (Former Employee) – New Castle County, DE – August 18, 2016
Working for Comcast was always a pleasure until we had to start selling and requirements were upped every month. I started as a payment rep. and as time went on we had to sell, sell and then sell more and more.
Workforce Operations Specialist (Current Employee) – Malden, MA – August 18, 2016
My typical day at work starts off very busy. I check my emails for important updates to make sure I am up to speed on what is going on for the day. I log into my systems and take escalation tickets to work and resolve with escalated customer. I also chat with agents from the customer service department to try and satisfy a customer's needs and requests. I also take phone calls from municipalities to ensure that none of our wires are causing safety concerns. I am also active with our dispatchers. Many times I have to take on the duties of the dispatchers to make sure the customer's issue is resolved.
Advanced Services Customer Care, (Current Employee) – Lynnwood, WA – August 16, 2016
As customer service rep we learn to trouble shoot various products work with Billing system order entry as well as how to deescalate callers. We have been working on our Net Promoter Scores and the Lynnwood Center is always number 1 in the West Division.
Career Advance was launched and in theory is a great idea if you want to work in to Leadership but doesn't allow to learn other skills to move in to other aspects of the company beyond the call center
Discounted services great benefits
Hard to get time off and use vacation, . Seniority doesn't matter as much and schedules are hard to change when life changes
Finance Analyst (Former Employee) – Livermore, CA – August 16, 2016
New ideas were never accepted! Not so much "Open Door Policy". Have to go with the flow and can't be too vocal. Things are moving slow, but yet business is changing and management/decision is not "reacting" fast. Pro is that good benefits and deep discount on cable/internet/phone.
its a good way to learn about technology, meet new people everyday, make lots of good friends, great supervisor, learn something new everyday, the hardest part about the job is running lines through attic in the summer heat
Cable Technician Level 1 to 3 (Current Employee) – Nashville, TN – August 16, 2016
The work entails installing, troubleshooting and removing video, internet and phone equipment from a customers residence. The work is rather easy but there are days that can be a little harder. No experience is necessary the company trains you and gives you all the equipment needed to perform your job.
Service Assurance Analyst (Former Employee) – Englewood, CO – August 16, 2016
I worked with several old teammates from AT&T, Lucent, Avaya and Cebeyond. Very intelligent, knowledgeable and helpful teammates. I learned on how to do remote call forwarding through a third party vendor, Level 3. No micro management. Management encouraged and rewarded a job well done.