Management (Former Employee), Michigan – May 11, 2013
Comerica is far from a customer friendly bank. There are much better options out there and it's hard dealing with customers and telling them they should bank with you when you know this. Fees are higher than average, loan rates are higher as well. Service and customer loyalty only go so far and management expectations are unreasonable.
Quality Control Clerk (Current Employee), Dallas, TX – April 28, 2013
Pros: we have events like united way which we support by purchasing items for donations, which help others in need.
Cons: sometimes getting appreciated is a challenge.
A Comerica Workday is full of growth. Sometimes you may learn from a teammate or upper management. There's always opportunities to learn something you didn't know. My co-workers are also good, no problems. The hardest part of the job is Mondays, because there is so much work, but with team work we make it out on top! I love to see when everyone is helping – more... out each other, it just makes it so enjoyable and the atmosphere is great. – less
Customer Service Representative/Bank Teller (Former Employee), Detroit, MI – April 2, 2013
Pros: monday-friday work schedule.
Cons: per hour pay is low.
The best thing about being a bank teller is the relationships you build with your customers and the "Banking Hours." Other than that, being a bank teller is bitter sweet, slow paced environment, but stressful at the same time due to being responsible for large amounts of cash. Pay rates and pay increases/raises are terrible.
Retail Personal Banker (Current Employee), The Woodlands, TX – April 1, 2013
The people at Comerica are great! My position gets to travel to different branches and work with all different people. The management has been so helpful. The best part of this job is building relationships with customers and being able to help them with their banking needs.
Bank Teller (Former Employee), Farmington Hills, MI – March 30, 2013
A typical day would be to check your emails to see what promotions are going on for that week or month. Taking a customers deposit or withdraw slips. Opening new accounts (Checking, CD's, Savings, etc.) and closing accounts as well. What I learned is how transactions occur. What it means when a bank puts a hold on your funds. When you make a deposit, – more... depending on dollar amount, how long it takes to show up in your account. The hardest part of the job is to tell someone they do not have enough funds to make their withdraw. The most enjoyable part of the job is when you give information to a customer that have never heard before or no knowledge of that can make their lives a little better and more convienant. – less
CSR II (Former Employee), Round Rock, TX – March 15, 2013
Pros: paid holidays, vacations, benefits.
Cons: hr dept.
The manager was the worst. She frequently criticized employees in front of both customers and fellow employees. I did learn ( at a different location ) the skills needed to become a successful teller. I also enjoyed working at that location. My supervisor was patient,supportive and giving of her time and expertise. Unfortunately I needed full time hours, – more... so I transferred to the worst branch. Not much opportunity for advancement. Referral goals are difficult to make. Benefits were good. – less
Traditional banking environment with small FTE. Fun and productive work.
AVP and Banking Center Manager (Former Employee), 1351 Howard Avenue, Burlingame, CA 94010 – February 25, 2013
Pros: visiting business clients, attending community events, and charity functions.
Cons: having to deal with the underwriters who wnted more information before they would approve a loan.
Managed a team of 6 at the branch in both sales and operations. Daily routine was composed of a pre-opening huddle to detail what needed to be done, and who was going out on business calls, or where they were in their account achievement, loan closing, telemarketing, and compliance test.
The day was spent making calls, telemarketing, or cold calling. – more... Visiting clients and or businesses to help with service. Everyday the routine would change based on customer's needs.
At end of day, complaince records at closing, and end of the day huddle. – less