Pros: we are ahead in technology.
Cons: lots of unpaid overtime.
CBA is a very fast paced environment to work. If you are not trying your best at all times you will not succeed in growing within the company. You need to be able to adapt quickly to the constant changes of the work place and work well under stress. I personally have definitely learnt a lot of useful skills working for CBA for 3 years now and have had to opportunity to try a range of different positions. I find that now I'm working in the Branch network, it is easy to get stuck and a lot harder to progress. Basically nothing is ever good enough. If you have a good day then the next day you are ask to do better. I find that management aren't very encouraging and prefer to scare staff into doing better which is stressful and demotivating. Proper training isn't applied considering the amount of important procedures we need to do for our customers (Deceased Estates, International transfers, New businesses, Insurance, Financial Planning, Loans, Guarantors, Superannuation, etc). You are are constantly thrown into the deep end with no support.
At the moment CBA is going through a lot of changes (Branch closures, Sales structures, Management re-arranging, Staff procedures, etc). There is a feeling in the branch network of management pushing staff to their limits with the intention of forcing staff who can't handle the pressure to look for jobs elsewhere. They are doing this instead of following other banks like ANZ whom have publicly dismissed staff and have most of their call centres overseas which equalled to bad publicity for the bank. Most staff members I know are unhappy and looking – more... for new places to work so I guess the companies business plan is working to their advantage. These staff members are very capable workers and have devoted a lot of time and effort into CBA with no recognition. CBA has made the most profit this year for good reason, and staff are all but pawns in their big plans. That in all truth is the banking world and business is business which I have come to get use to. I am lucky as the people whom I work with are absolutely fantastic! I do enjoy the challenge but I personally do not see a future within this company. – less