Communication Solutions Employee Reviews

  • Job Work/Life Balance
  • Compensation/Benefits
  • Job Security/Advancement
  • Management
  • Job Culture
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Compensation/Benefits
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Good hours, Decent pay, but poor work environment
telemarketing (Former Employee), Joplin MoAugust 31, 2015
Pros: Breaks, good hours, overtime if needed.
Cons: bad management, lots of yelling, rude people, screwy people
The place is ran by high school kids. Literally. Very screwy place too. They will tell you that you owe hours when you don't. The managers pick favorites. I got lucky and had the only good maneger on the campaign I was on. Still had to deal with the other ones who where fresh out of high school. This is a great job for high school kids. Most people who work there are high school kids or people who have a bad record and can't get hired anywhere else. Lots of drama and people who do drugs.
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your just a butt in the chair
customer care representative (Former Employee), Springfield moAugust 26, 2015
Pros: free holiday lunch
Cons: horrible bathrooms, no job security
I was there for around 4 months they hire a ton of people and then fire them all, there's no job security at all. The calls are back to back and yet they still let people go they have managers on the call floor to keep the calls down.. Most of the managers think there better than you. Also if you miss one day you get wrote up and you loose your attendance bonus so if you miss one day its around $130 gone.
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love rewards for exceeding goals
Customer Service/Sales (Former Employee), Springfield, MOJuly 26, 2015
Pros: friendly work enviroment
Cons: short breaaks
Clean bay, good phone etiquette, and a positive attitude are daily essentials. Excellent product knowledge coupled with dedication to customer satisfaction would be the main cause for most kudos calls and respected sales numbers.
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non professional bar atmosphere
agent (Former Employee), Springfield, MOJuly 24, 2015
A bunch a teenagers and druggies with filthy mouths work there. I have never heard such language in my life. Managers did not care about professionalism and often acted as bad as the teenagers.
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A lot of yelling
Hiree (Former Employee), Springfield, MOJune 7, 2015
Cons: Yelling
Managers and employees do a lot of yelling all day long despite employees trying to talk on the phone with customers. They don't tell you during the interview or training that you will be yelled at and it will be really noisy.
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Good and bad
Telesales Representative (Former Employee), JoplinMay 23, 2015
Dealing with every day people can be stressful, on top of running different computer programs at a time it can be a stressful environment but it can also be very rewarding.
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fun and productive workplace very nice working conditions.
sales representative (Former Employee), Springfield, MOApril 19, 2015
Pros: had a gaming station you could play during lunch/break
Cons: the noise of all the other employees talking at once in a small area.
typical day included a team meeting at the start of the day then prepared for cold calling then proceed to call prospect customers for a few hours till lunch then after lunch have another team meeting talking about what challenges or obstacles we had to over come to make a sale after which we dialed more until it was time to go home.
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Good coworkers, helpful management, and flexible scheduling.
Telemarketer (Current Employee), Joplin, MOMarch 27, 2015
Pros: Locked in hours, Occasional fun events, occasional free lunch
Cons: short breaks and lunch, repetitive, small bays
The hardest part of my job is the repetitive actions of calling day in and day out, also being in a chair not moving is a bummer to. The new management is really great and helpful. My coworkers are the best, every time I'm feeling down or i need help they are always right there for me.
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Very Communicative
Salesperson (Former Employee), Joplin, MONovember 3, 2014
When I worked there it was not the best jop for me. I do not like getting yelled at all day and feel im being a intrudor, My management was very good.
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Great atmosphere no room for advancement
Human Resources Manager (Former Employee), Oklahoma City, OKOctober 30, 2014
No room for advancement great people to work with. I worked with them for 6 and half years and stayed at about the same level within the company. My boss was great and taught me alot.
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Well structured
Administrative Assistant (Former Employee), Miami, FLOctober 23, 2014
My experience at this office was very positive for my professional career. It was a very organized and the goals were very clear, making it easier on the employees to perform and focus on what needed to be done at any determined time.
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Great Experience
Call Center Representative (Former Employee), San Juan, P.R.August 11, 2014
Love the team I worked with! Like a new family in only few months. Had to find another job because I needed more hours and benefits. Other than that the experience is great!
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productive and fun workplace
Phone Representative (Former Employee), Springfield, MOJuly 17, 2014
Pros: good salary
Cons: unsanitary bathroom
I learned good phone etiquette. However, the hardest part of the job was getting the customers to buy the product
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Good experience
Sales Representative (Former Employee), Oklahoma City, OKMay 20, 2014
Great manager,
A family atmosphere with the atmosphere
good sales experience
The most enjoyable part of the job is being the best at sales
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an interesting place......could be a career if you like that type of thing
Phone sales specialist (Current Employee), Joplin, MOApril 15, 2014
The management is really great and experienced.....they really try to work with people. There's a wide age range so an eclectic pool of people to get to know. The pay is not great.....but in management or continuous goal-met status it has the potential to be excellent.
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never happy with anything
Customer Service Rep (Former Employee), Springfield, MOMarch 17, 2014
Pros: as many hrs you need
Cons: no work/life balance
they were horrible with there employees, my daycare called and said I had to come get my baby bc he was sick, they told me it was unacceptable and I had to find someone to watch him and come back or I would get wrote up. They are always shorting ppl on their commission and paychecks.
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Productive place to work
Administrative Assistant (Former Employee), Springfield, MODecember 20, 2013
A typical day at work would consist of sending out emails, putting in time for any hourly employees to a spreadsheet and sending it to payroll twice a month. Also included processing any type of paper work that needed to me scanned in such as files or any mail that needed to go out. I have learned much from this company such as using excel more and learing more about how processes work thru the company. The co-workers are good people and will help with anything that you had asked for.
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Cst
Telemarketer (Former Employee), Joplin, MONovember 30, 2013
Pros: sit down job
Cons: short breaks
Working part time I would arrive at 5pm make calls till 7 then go for a 10 minute break and get back on phones till 9pm
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Very stressful and demanding
Sales Associate (Former Employee), Joplin, MOAugust 9, 2013
Pros: ten minute breaks every two hours, and free lunch cookouts on holidays.
Cons: if you were too understanding to the customer and didn't rebuttal them at least two times, you would get a write up.
A typical day at CST, you go to your bay, put on your headset, and begin taking outbound calls. Some days it would be a 15 minute span of sitting there waiting for a call, then when you receive a call it would be an answering machine. Other days you would get calls constantly, some happy, most not.
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Was a good work place, for people that don't let things get to them
Telesales Representative (Former Employee), Joplin, MOMay 28, 2013
Pros: paid breaks, people
Cons: boring
Basically calling people and getting hung up on all day was not the funnest, but it was worth it for the money. I was only there a short time, so i learnd little. The managers were pretty awesome, and helped me a ton. Coworkers also helped me when i asked, and they kept me entertained when i didn't have calls. the hardest part was having to sit in the chair for ten hours a day, because i got sick. but the most enjoyable part was either the money or the people there.