CTA is a absolutely wonderful business, they have the best management, there slogan is "Family First" and they were right about that! Usually a normal day consist of meeting at the front desk and discussing what we are going to be focusing on.
Regardless if it's building rapport, or trying to make your talk time over 6:00 mintues. the co-workers are great and it's all around a lovely experience! the only downfall is the costumers actually, it's not a big problem or anything people will be people of course!
but i love everything about that job it was just something temporary but you sure will make a great CTA family.