Dynamic office environment
Administrative Assistant (Current Employee) – Providence, RI – April 24, 2012
A typical day at work involved filing, copying, answering the phones, organizing meeting space, taking messages, editing and mailing reports, greeting visitors, monitoring youth while staff attended meetings, managing emotional and physical outbursts by youth by calling in proper personnel, monitoring behavior and reporting activity to supervisors.
The most enjoyable part of the job was the clerical work, file auditing and spreadsheet maintaining. Editing, formatting, and improving current files and documents was also a highlight of the job.
The hardest part of the job was managing employees, youth, and their families who occasionally became hostile or irrational.
Co-workers varied from program to program and I found that I bonded most with the professionals who maintained proper boundaries with clients and were appropriately mannered and dressed for our line of work.
Management was lacking in certain programs and I found that often times, I was left to alert supervisors to disciplinary issues and work-related errors that I observed at the front desk.
I learned that sometimes you have to take initiative to fill in when others are not pulling their weight.
often slow-paced, wonderful boss, enjoyable tasks
sometimes not enough work, moderate threat of workplace violence