Manager, Harlingen, TX - June 8, 2017
A day on the job is to follow up with staff on pending cases which need to be closed, review the budget and quota on staff with coordinators to meet goals. Review timesheets to make sure staff is within time span and not abusing the system, keep daily notes on staff. The time I have been with CACOST I have learned the non-profit system where a set budget is set at the start of the year and we have to keep the salaries and expenses within the budget to avoid penalties from the state and federal monitors. Management staff is at time professional but as any work environment, it comes with the territory. The culture is unique where we employ single parents, singles and family staffers and they all bring a unique style of working together to meed deadlines. The hardest part of the job to not assist needy families with the services they need due to budget reasons. The best part of my job is to share knowledge with fellow staffers to make sure they learn from each other and more importantly work as a team especially when sharing my past experiences with them for future reference.