Many Staff can be absolutely vindictive toward clients
Volunteer (Former Employee) – Canastota, NY – May 30, 2017
I found that you can't work with catty women and CAP offices are filled with them! Once they feel personally slighted, forget about getting ANY help from them. They will, on purpose, send clients notifications denying them the help they need with absolutely false excuses why help was denied. Awful. If a person comes in for help and the staff or a staff person knows that person from YEARS ago, and felt slighted by that person in any way, they will turn down help! It was mind blowing to watch these nasty people at work, all on salaries or hourly wages paid for by donations and tax dollars.
Learned lots about other local human service agencies
Petty women on staff, a lot of behind the back digs at each other and at clients