Mortgage Specialist
Community First Credit Union of Florida - Jacksonville, FL

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Interview and discuss mortgage program and products with prospective mortgage applicants. Ensure member understand eligibility requirements for the product prior to submitting an application.

Industry Knowledge‑ this position requires a working knowledge of the mortgage process and knowledge of all first mortgage programs offered by Community First, such as, FHA, conventional and VA. The person selected for this position must remain informed of all changes regarding mortgage lending; attend webinars and any other available continuing education courses.

Mortgage Process‑This position contacts all referrals provided from various sources and conducts a conversation with the member/prospect to determine the best loan product and structure to meet the perceived or unperceived needs. This position thoroughly explains the Documentation checklist and provides all required disclosures. Accurate entry of application data into Prime Alliance is required. This position works closely with mortgage processors and the underwriter to ensure loans are presented in a timely manner consistent with established procedures. In addition, this position will also support the efforts of the Preferred Realtor Program by managing a relationship with several assigned Realtors or groups of Realtors.

Experience: Two years to five years of similar or related experience.

Other Skills: Ability to work in a high stress and fast paced environment. A high degree of mortgage and some underwriting knowledge along with familiarity with basic mortgage paperwork and process is required. Strong attention to detail, organizational and analytical analysis skills are required. Individual must present a professional attitude and appearance at all times. Must be competent with: computer, calculator, fax, copy machines etc. PC Skills include Prime Alliance, Word, Outlook, Excel and Calyx.


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