Pros: nice and helpful co-workers
Cons: 10 minute breaks, must keep your purse and other belongings in a locker, unprofessional management.
I worked at CHS as a Member Provider Services Rep. through a Temp agency a little more than 1 year ago.
The job itself was relatively easy if you enjoy working in the healthcare field, and the regular and seasoned reps. on the floor were really nice, however, the female manager(CG) I was assigned to was very unprofessional.
She seemed bipolar. No – more... one liked her because she had a very hostile disposition and you could never tell what mood she was going to be in. Maybe she was insecure with herself due to being overweight. Who knows.
I can recall walking in to begin my shift one morning, smiling and making eye contact with her in an attempt to say, "Good Morning"and she had a complete stone face!
That let me know that she thought of me as nothing but a temp, and I need not expect her to treat me with the slightest morsel of respect.
Another time, I caught the flu and had to miss several days of work. Since I worked for the agency, naturally I gave them a copy of my doctor's note. But as a courtesy, I figured I would give a second copy to my supervisor when I returned to work. I did so, and got nothing but a blank stare. I didn't even get a, "Thank you", "Welcome back" or "Glad you're feeling better." WOW!! WHO DOES THAT??!!!
My co-workers were the only ones that showed concern and were happy to have me back.
CHS is already not the largest or best Healthcare provider out there. They are "SMALL POTATOES" compared to their competitors. Most people don't even know who or what COMMUNITY HEALTH SOLUTIONS OF AMERICA is.
It would be nice if the higher-ups would screen not only the phone reps., but managers/supervisors as well. Maybe then, they would be more successful. It would definitely boost morale and make everyone want to work harder. – less