Productive and Fun workplace
Members/Provider Services Representative (Current Employee) – Clearwater, FL – July 3, 2014
This company is a wonderful place to work. The representatives all work very well together; also, the supervisory staff is very helpful and very down to earth. Everyday we answer phones to assist members and providers with their daily inquiries about the healthcare plan. The providers inquiries run from prior authorizations for procedures, to denial information for claims. The members inquiries run from requesting new ID cards to changing their primary care physicians. The hardest part of the job is understanding Medicaid, while the easiest part is interacting with members, providers, and the other staff to solve the issues that we face.
Random Potlucks, Awesome parties for b-days