Minion (Current Employee) – Locally Assigned – December 19, 2015
Love working for CHL due to my amazing co-workers and supportive middle/lower management . Upper management is a bit lack luster, and focused primarily on giving negative feed back, instead of fostering strengths to build employees up, and assist in being part of the solution. If you are looking to stay stagnant and not move up internally, then this is the place for you!
Wonderful and supportive co-workers/middle lower management
Case Manager (Current Employee) – Worcester, MA – November 8, 2015
The people I have worked with at CHL have taught me so much. I've learned how to work in interdisciplinary teams. I've also learned how important good communication is for a healthier and comfortable work environment. Management isn't always the best but it depends on what program you work for and how much they love what they do. My coworkers are amazing and I've been able to learn something from each and every one of them- From nurses, to clinicians, to other case managers or counselors. The most enjoyable part of the jobs that I have worked for is that I can make a positive difference in the lives of the youth I get the opportunity to work with.
Medical Secretary /Residential Counselor (Former Employee) – Worcester, MA – October 5, 2015
I loved helping those that were in need of help. The popularity that has grown thru out the years has made me look at life differently. Their are people crying out for help and don't have the knowledge on were to start. Being able to guide them in the right direction me feel good that I am able to help the community.
Out Patient Clinician / Behavioral Consultant (Current Employee) – Worcester MA – August 10, 2015
productivity, billable hours, the bottom line; these are the priority of the agency. They are moving to open access September 1st - where some clients aren't scheduled regular appointments because they aren't weekly or have had cancellations. So they must come in and wait for triage and get minimal care from whoever is on call that day.
you are in the dark, manage does not manage you or guide you, no direction
Finance (Former Employee) – worcester, ma – June 26, 2015
When a problem comes up, instead of any kind or warning, or communicating with you, they are quick to terminate you without giving a chance to correct the problem or defend yourself. you are in the dark, manage does not manage you or guide you, no direction. You go with the flow. Sarcastic people to work with and tons of job to do. software from 1990 and Windows XP!!!! good luck to you.
computer software from 1990 and old versions of sage, should i say more?
RN (Current Employee) – Worcester, MA – June 25, 2015
RNs are expected to work in unsafe staffing conditions with little to no support from management. Quick to discipline or terminate. RNs are held responsible for every action on the floor and disciplined accordingly even for errors made by UAPs. Medical recommendations are largely ignored. Custodial and clerical work is continuously piled on with little regard for the quality of care the patients are receiving.
However, the clients are fantastic and the only reason to stay or become involved is to ensure they receive competent care.
If you're up for a challenge and have a thick skin, the job can be very rewarding.
No breaks for nurses, lots of clerical duties, no support from management, unsafe at times.
Great co-workers: however, management needs work. Your work performance is judged by program directors who are never there.When a problem comes up, instead of any kind or warning, or communicating with you, they are quick to terminate you without giving a chance to correct the problem or defend yourself
generally good people
minimal to no communication with managers/directors
Resadential counseler (Former Employee) – Worcester ... Beryl's House – October 12, 2014
Very bad management of the house . Program directer and manager of the house are very clicky and are never at the house . Spend most of their time out with each other . No training . Learn as you go . Women who live their are great teachers just ask them how things are run... When a confect comes up you will not have a chance to speak or defend your self two the management.. They do not proved surport ...
Worker (Former Employee) – Worcester, MA – July 25, 2014
A typical day is not typical. Everyday presents a new set of challenges that require a delicate response. There is a great wealth of knowledge inside those walls... you just have to know where to look. Most positions are thankless other than knowing you helped someone move ahead in life; better equipped to deal with their own personal demons. While I freely admit I hated it (practices and management)... I loved working with the clients.
Assistant Program Coordinator (Former Employee) – Worcester, Ma – August 13, 2013
The days always consisted of collecting rent payments from clients, going out and meeting new landlords. Assisting clients with issues an concerns. I learned to deal with people who had dual diagnosis issues. ie substance abuse and mental. Management was good always willing and able to not only listen but help when and if I ever had a concern. My co workers were the best part. A good group of people always willing to lend a helping hand. The hardest part for me was when a client passed away. The best part for me was feeling as though I helped someone, by finding them a place to live, setting them up with services or by simply listening to them!
LPN (Former Employee) – worcester ma – May 22, 2013
The seniority is horrible, being a union job, some of the nurses have been there so long they could be furniture....the managers are quick to throw you under the bus. Too many agency workers, ANd thn't like to pay over time. Training was horrible. They throw you to the wolves.