Executive Assistant (Former Employee) – New Britain, CT – May 23, 2017
Working for a company where the clients' needs always come first becomes a very rewarding experience as employees familiarize themselves with the programs available to the community. Management is friendly and focused on making positive changes for the workplace and the community it serves.
Residential Monitor/Life Coach (Current Employee) – New Britain, CT – May 30, 2017
relaxed environment, not much room for advancement- only if you have a degree, although the job description states-degree OR years experience. I have been with CMHA for over 5 years-personal circumstances is making it difficult to maintain 2nd shift position, I've been patiently waiting for 1st shift to open up but with no luck. I don't want to have to leave this company but I have to look else where
A Nobody (Current Employee) – New Britain, CT – November 28, 2016
There are some really good, dedicated, and hard working people that work here. But, they are hardly ever recognized.
Poor communication from management which is supposed to work both ways. Poor leadership. Accountability should be applied across the board including managers, directors and program officers, not just to certain groups of people (lower level staff).
Clinician (Former Employee) – Torrington, CT – June 23, 2016
Expectations and lack of support do not match. Client's do not get deserved care due to expectations of case load. Supervisors concern for agency income and stress among employees creates a hostile work environment. High turnover rate
Not enough support, unrealistic expectations, toxic work environment, high turnover rate
Life Coach (Current Employee) – New Britain, CT – October 26, 2015
Great place to start off a career in human services. The hardest part of the job is being overworked and sometimes being mandated to stay if a coworker calls out. The most rewarding part of working for CMHA is helping clients succeed in living in the community.
Mental Health caregiver (Former Employee) – New Britain, CT – May 26, 2015
Prefer not to say more about typical day at work. Prefer not to say more what I have learned. Prefer not to say more about management. Prefer not to say more about coworkers. Prefer not to say more about hardest part of the job. Prefer not to say more about enjoyable part of the job.
Good people, skilled clinical team, little job security
Assessment Specialist (Former Employee) – New Britain, CT – June 25, 2014
Worked at an outpatient clinic working serving DMHAS clients. Good group of people, and good support from supervisors within the clinic. Served individuals with chronic mental illness and substance use disorders. Fast-paced and challenging but a lot of fun. Unfortunately funding and job security have become problematic.
Case Manager/Residential Counselor I=ACTT (Former Employee) – New Britain, CT – May 29, 2013
I worked for this company back in 1999 in the I-ACTT Department. I Loved working with the Residents ( there were 14 or 16 living in on site apartments and 4 persons living in Respite apartments). I enjoyed going to work daily and also respected the Agencies Mission and Culture. They really seem to do what is best for the people they serve. I unfortunately had to leave due to a conflict in scheduling which I was informed would change every few months but it did not (i.e Full time consisted of working 1st, 2nd and 3rd shifts combined at times you had to work doubles and have less then 8 hours until you had to go back). If it were not for that reason and the Managers willingness to work out a schedule so I was not a walking zombie I would still be working there. That was the only negative experience I had at this agency. I would recommend this agency to anyone to either become employed there or seek services from there.
Wonderful people, very rewarding
Management unwilling to arrange schedule for medical needs
My long-time counseling position was spiritually rewarding, I enjoy the field, and I hope to return to it.
Residential Counselor (Former Employee) – New Britain, CT – June 8, 2012
I would work with twelve clients with axis I disorders, primarily schizophrenia, bipolar, schizoaffective, and MDD. I case managed two of the twelve and worked on fortifying their independent functioning so that they could transition into the community, without need of a 24-hour residential program. Additionally I managed up to 4 respite clients who would come in for short-term stays to prevent escalation of psychological symptoms that would put them at risk for hospitalization, or, sometimes, assist those transitioning back from a hospital stay. I learned more efficient ways to educate and guide clients to make responsible, self-sufficient choices, and very much the concept that I could always lead a horse to water, but could never make him drink, as the adage goes. Education and patience were the two best tools for getting there. I enjoyed a supportive group of coworkers that very much tried to stay on the same page to streamline client care. My program managers over time were valued guidance, especially when I would have a challenging client or situation that required some feedback. The hardest part was often trying to guide a client toward the most responsible and independent path without ever pushing against them. Clients who are on board with treatment and agree with the methods are the most successful, and I consider it my job to work with the client to steer them toward more independent behaviors with the most beneficial and least harmful coping mechanisms. The most enjoyable part was the satisfaction of having a client that came in at one level of functioning that wouldmore... be at risk in the community, and seeing that client leave at a higher level of functioning so that they could manage themselves independently.less
getting a 'charge' from helping clients to reach independence, learning from clients as much as i taught them, honing my people skills
subject to layoffs based upon the company's stability.