Community Options, Inc. Employee Reviews

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Poor upper management
Manager (Former Employee) –  Forked River, NJDecember 12, 2017
This company is very poorly managed by the upper level management. The employees who work with the residents on a daily basis are underpaid and under appricated.The indiviuals we support was the only reason I stayed as long as I did. The daily interaction with them are some of my best memories and I wouldn't give any of that up for anything. There are also excellent, hard working and compassionate staff that made each day working there an expericance I wont forget for years to come. The homes are continually understaffed and managers are forced to work all open shifts without compensation. I do not recomend this company to anyone.
Pros
medical benifits, paid days off, your co-workers, the individuals you support
Cons
poor upper management, lack of support, lack of training
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Terrible, unorganized, unsafe
DSP (Direct Support Professional) (Current Employee) –  Summerville, SCDecember 10, 2017
Management does no actual planning for anything. Tells clients one thing then staff another causing behaviors. Short staffed. No boundaries set for clients and upper management. Its just all around hard to wanna work for a company that continues to say one thing do another and constantly puts eeveryone in uncomfortable situations.
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Fun with the clients. They were so sweet to work with
Direct Support Professional (Former Employee) –  Princeton, NJNovember 30, 2017
Client centered. It was great working with this company. Manager was focused and goal oriented and managed issues professionally. Some co-workers didn't regard teamwork and played blind eyes to diversity
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Laid back workplace
Direct Support Staff (Current Employee) –  Princeton, NJNovember 30, 2017
The job is really easy and laid back. It is not too much to do. It is basically like taking care of a family member or someone that you know. You cook meals for them, assist them with activities associated with daily living and sometimes take them out to doctor's appointments or on outings.
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Poor work environment
Direct Support Professional (Former Employee) –  Philadelphia, PANovember 28, 2017
Staff is late everyday. Management does not communicate. Management does not ever answer the on call phone when suppose to. Clients are out of control
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good place to work
Care Partner (Current Employee) –  Moorestown, NJNovember 27, 2017
always got to focus on client safety.your ability to manage clients will determine your success.enjoyable work environment but often stressful due to unpredictable nature of clients.
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supervisor
Supervisor (Current Employee) –  USNovember 20, 2017
Some regions are ran better than others. Its a difficult agency to work for if you are already seasoned in the field. Many supervisors are stuck in their ways and don't seek to improve systems.
Pros
flexible schedule
Cons
little support from national or regional directors.
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Unorganized through and through...
DSP (Direct Support Professional) (Former Employee) –  Cookeville, TNNovember 15, 2017
They say they offer insurance but you will never see it.You will be subjected to being hit , punch , clothes tore, getting bit , and things chucked at your head to just name a few . All without having insurance to cover yourself. Your vehicle will also be subject to damage as well. You will more than likely work over 100 hours in 2 weeks ( get paid every 2 weeks) and they will do anything not to pay overtime. They reimburse for gas but have a habit of rejecting your mileage especially if your client decides to go to the same place across town 3 times in your shift and racks you up on mileage. Also the hours are really bad. They will have you working 12 hour days and then expect you to get back up is less than 8 hours to work in the morning. There is no lunch break. You start out as part time even though you are working full time and even over full time hours. If you enjoy working on holidays then you will love to work on thanksgiving , Christmas , etc. If you have a family , I do not suggest this job . They leave no time for family life at all. Also , your shift is not over until the next one comes in . Unfortunately, so many call out that you may have to work their shift too because they have no one else to fill and you are there .
Pros
everyone gets hired
Cons
no break, awful hours, unsafe, stress
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This job isnt for a single parent
Direct Support Staff (Current Employee) –  TexasNovember 14, 2017
This place has lack of communication between management.They give u so much paper work on Kronos.Its always pick up the pace,NO PICK UP THE PAY.During my time there I went there 6 project managers!!If working their be prepared too have 2 jobs or some kind of assistance.The consumers that I worked with are constantly complaining and break ur property but ur made too wait too have it replaced! I didnt have 2wait for it 2 be broken
I liked my schedule and not having someone always over my shoulder.But a raise or appreciation would be nice.Its not the type of company 2 make a career of.In my opinion.
Pros
Schedule
Cons
Pay, healthcare, pto
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Meh
Director of dayhabilitations (Current Employee) –  Santa Fe, NMNovember 5, 2017
Mehh was an alright job but not the best... would not recommend it to many people... very competitive and very poor management not a place I would recomend
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no staff
Direct Support Professional (Former Employee) –  East Syracuse, NYNovember 1, 2017
Not enough staff to cover shifts ...not enough money.....some management played favorites....stuck working doubles.....moved to other houses without being trained properly.
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Needs Improvement
Direct Support Professional (Current Employee) –  Pittsburgh, PANovember 1, 2017
Community Options needs a lot of improvement. Many sites are under staffed, and all of their DSP employees are under payed. Management could be a lot better.
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Working at Community Options, Inc.
Direct Support Professional (Current Employee) –  Binghamton, NYOctober 31, 2017
It is a pleasure to be employed at Community Options, Inc. I am currently employed with Community Habilitation Department. I have had the pleasure of working with wonderful individuals throughout my career who have taught me patience, empathy and understanding.
Pros
Can schedule work hours available to the employee
Cons
Required to utilize own vehicle
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not great place
Program Manager (Former Employee) –  Amarillo, TX 79121October 30, 2017
management will get others in trouble to save their butts. they are very unprofessional and company has no structure.issues with getting paid on time MANY times
Pros
cool clients, gives overtime(make sure they pay you for it tho)
Cons
bad management, dont pay on time, always watch you pay stubs because they always mess up
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They need to clean house
Direct Support Staff (Current Employee) –  Nashville TennesseeOctober 29, 2017
Management are disrespectful. They don't care about the individuals only how much money they can make off the client. High turnover rate because they treat the staff poorly. When you stand up for ethical values you'll get fired. Management lie on staff to cover their self. Management will tell you to falsify documentation, if you refuse you will be threatened to be fired. Management talk about staff and each other. Hostile work environment. Management refuses to allow you to use your own PTO.
Pros
individuals
Cons
dishonesty, under staffed, disrespectful, lack HIPP laws
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Present
Direct Support Professional (Former Employee) –  Vandergrift, PAOctober 23, 2017
There's a lot of favoritism in the company. Some stuff get away with certain stuff other stuff don't. Very unprofessional company. Not flexible with hours. Being forced to change your availability. Staff think that a social hour instead of taking care of the clients needs and wants. Being lied to about working with behavioral clients. Always had a call off's and upper management will never come in and relieve whenever there was an emergency. There is a lot of high school drama!!!
Pros
Clients
Cons
Management
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Community Options is a great place to work however the pay can be better. I love working with the individuals and their families
Direct Support Professional (Current Employee) –  Wayne, NJOctober 16, 2017
The administration, staff are great. The individuals we serve are great sometimes challenging, lovable. It is rewarding to work with people with disabilities, helping them to work and live in their communities.
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poor management
Direct Support Professional (DSP) (Former Employee) –  Drums, PAOctober 8, 2017
Poor communication, favorites, unprofessional behavior, gossip, didn't honor HIPAA on staff. Hostile environment. Took a year for the company to pay therapy visits from work injury.
Typical day at work: Come in on shift, staff were more in a hurry to leave instead briefing with the staff that came on shift. Staff would talk in front of clients/ include the client in the conversation/ talk about other staff in front of clients. Ignore clients dietary needs. Medication errors not documented or client logs completed. Overnight staff wouldn't follow cleaning duty list. Staff were on their cell phones instead of tending to the clients.

Some of the managers didn't know how to keep staff health confidential and violated their HIPAA rights. Managers would talk about other staff poorly.

Workplace culture: staff gossiping about other staff in front of clients

The hardest part of the job was scheduling.

the most enjoyable part of the job were the clients.
Pros
clients
Cons
staff, management, double shift and sometimes triple shifts
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The resident and co-workers were the best
Direct Support Professional (DSP) (Former Employee) –  Bowling Green, KYOctober 8, 2017
I blew the whistle on top management, pretty sad when the bottom dollar becomes more important then the residents. I saw neglect and verbal abuse and when reporting it, it was received as an oh, well.
I gave everything into the lives of the residents and management is what burns people out. For what a Direct Support Professional does the pay is lousy and the house staff members are treated like dirt by management.
Pros
getting to know the other staff and the residents
Cons
management stinks, they don't care about staff, the pay stinks
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Poor place to work
anonymous (Former Employee) –  San Antonio, TXOctober 1, 2017
You work from 9-5 and never leave your job you take it home. Then you are on call 24-7. People talk down to you and they also take advantage of you. APS is called on you always, by the clients that do not know the difference between being taken care of and abuse/neglect. The clients are wonderful, but there is a select few that need to be more educated. And the regional nurse needs to have more compassion and need to learn how to talk to the others as an equal and not someone who is above and beyond.
Pros
the clients
Cons
everthing
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Overall rating

2.9
Based on 161 reviews
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Ratings by category

Work/Life Balance
2.7
Compensation/Benefits
2.7
Job Security/Advancement
2.7
Management
2.5
Culture
2.8