Mental Health QA/QI Specialist
Community Outreach for Youth and Family Services - East Point, GA

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A Master's degree from an accredited college or university with a minimum of 15 earned credit hours in one of the following: Psychology, Social Work, Nursing, Education, Occupational Therapy, or a closely related field; and,

Three or more years of professional experience in psychology, social work, nursing, education, adjunctive therapy, case management, staff development, or a closely related area, involving the development, implementation, or monitoring of treatment/rehabilitation plans or staff training functions pertaining to programs and services for persons with mental illness, mental retardation, and/or developmental disabilities

Comprehensive knowledge of the field of mental illness and/or mental retardation/developmental disabilities, and of current trends and methods employed in the care, treatment, rehabilitation, and evaluation of clients. Must be familiar with APS guidelines and system as well as MICP system. Also must have a working knowledge of Ongoing and Assessments.

Analyze representative sampling of Mental Health programs participant charts, specifically the cohesiveness of treatment plans and corresponding documentation regarding goals/objectives and report findings to Quality Assurance Director and others as needed.

Provide clinical training s to individual staff and/or treatment team to address recurring deficiencies and areas of requiring repeated corrections.

Monitors the implementation of all rules, standards, and laws as they relate to program participant chart and confidentiality requirements.

Reports findings of reviews to appropriate staff (i.e. President/CEO, Division Directors, Program Supervisors, and/or staff).

Collects and confirms documentation of review findings and corrections instituted.

Requests past due documentation from Program Coordinators/Supervisors.

Recommends and develops revisions to PWC QA form documents and related policies and procedures to facilitate reviews, streamline processes, and reduce cumbersome procedures where appropriate.

Prepares quarterly reports on QA activities and findings.

Supports the monitoring of Agency programs in order to provide critical feedback and offer clinical recommendations to improve program services.

Develops and conducts Agency trainings which promote the professional development of staff.

Works in conjunction with Division Directors to ensure fee-for-service preparedness.

Supports QA review efforts to ensure compliance with CARF accreditation standards.

Researches, reviews and supports the implementation of best practice principles.

Recommends updates to Agency Professional Service Plans when necessary and at least annually.