Case Manager III, Daytona Beach, FL - November 18, 2016
While I enjoyed my employment at this agency, the work days and hours were very inconsistent as the length of your workday (as a case manager) is dependent upon what does or does not happen with one of your cases. I learned how important it is to remain unattached to clients in order to be successful in making the best decisions for the clients. Management appears to be going in the right direction, but still needs work as some allow personal interests to interfere with their decision making. Most co-workers are more concerned with completing paperwork rather than making a positive impact on the families. However, everyone is often willing to assist each other when needed. The hardest part of the job was limited resources, which often delayed the permanency process. My co-workers were very fun and entertaining outside of the workplace but quite irritating in the office. The most enjoyable part of the job was closing cases and seeing the smiles on the faces of children and families after having worked so hard to reach permanency.