Company working towards being a destination employment company
Medical Assistant (Current Employee) – Thornton, CO – April 13, 2017
I have enjoyed my time here and all the experience and knowledge that I've gained. The growth in clients is something very rewarding and uplifting to see. Depending on your education there is opportunity to move up and into different positions.
Mental Health Receptionist/ Front Desk Associate (Former Employee) – Northglenn, CO – November 25, 2014
I thought I did a very good job with this employer. A typical day was answering and processing calls for the therapists and Psychiatrists. As I was told personally by the doctors and therapists there, I went out of my way, working some evenings for certain patients, to help clients. I also went through the mail forwarding to other offices or departments, ordered supplies, made follow up appointments, kept packets pre-assembled for new incomes on Wednesdays. It was my responsibility to peruse their responses and make sure signatures were placed at appropriate places and all information provided before the Intake Counselor saw the new clients.
Twice a week I would be relieved from the phones so that I could put away office supplies and other items such as teas, coffees, toilet tissues for the upstairs office and the downstairs school for children.
It was a rewarding job that I really enjoyed.
Client contact and comforting, helping them with the sometimes complicated procedures.
Unfortunately there was one person who disagreed about my job performance..
Integrated Care Mental Health Clinician (Current Employee) – Commerce City, CO – September 10, 2014
I work currently with high school students at Kids First Health Clinic located in Adams City High School. It is a joy to have the opportunity to integrate care for these youth and be a part of a system that encourages them to thrive no matter what their circumstances. We support and encourage them throughout their education process along with their families.
I enjoyed the clinical and supervision aspects of my job. I disliked much of the data-driven demands of the job.
See above (Former Employee) – Executive Office in Thornton, Colorado. – November 18, 2013
During the eight years I was at Community Reach Center, I was able to put in place a program for the clinical training and clinical supervision of clinical staff, for approximately 190 staff psychotherapist/clinicians. This included helping unlicensed clinicians attain clinical licensure in Colorado: LPC; LMFT; LCSW.
I felt CRC had a good benefits program and an excellent Paid Time Off program. I felt the pay scale was low for the work provided.
I had never worked in public mental health before this experience. I learned an incredible amount about the provision of public mental health services and the system in Colorado. I learned about what it takes to change large, complex systems like CRC. I learned that Medicaid capitated systems are enormously complex and require continuous change of their service providers.
I typically supervised clinicians 4 hours a day, and provided staff training events to clinical staff once a week for 3-4 hours. While a Director, I attended many Leadership and Director meetings each week and month. I was in administrative meetings approximately 3 hours a day. Our Director group had responsibility for the overall management and guidance of CRC staff.
I wrote job evaluations and related to all department heads, including psychiatrists and psychologists. I put in place a program that trained clinicians to become clinical supervisors.
I felt upper management became very numbers/data-driven in the provision of clinical services to clients, especially in the last 3 years of my time there. Many of the emotional needs of the clinical staffmore... were disregarded. Productivity of clinical therapy hours to clients was the primary focus of upper management and this was very concerning to me in terms of the overall future of the center, especially how this translated into the provision of lowered quality of care services to clients. I was also very concerned about the system itself at CRC, a system which was in a state of perpetual rapid major change during the entire time I was there.
As an example, after spending a literal fortune on the development of our own ab initio internal electronic medical record over a period of 6 years, it was decided to abandon this program in favor of an 'out of the box' program that had to be adapted for our use. This had a very negative impact on staff morale overall and was an extremely poor use of resources in my opinion.
I got along very well with my coworkers and colleagues.
The hardest part of my job was working hard to 'raise' quality psychotherapists and help them mature, and at the same time seeing them and their work unappreciated by upper management. Some very promising therapists decided to leave the field on this account.
The best part of my job was providing clinical supervision and training to clinical staff and watching them grow as professionals and persons. I love teaching and supervising clinicians.less
Wellness and benefits program
Numbers, data-driven provision of mental health services to clients
Residential Clinician-Team Lead (Former Employee) – Denver, CO – October 4, 2013
My time spent working with Community Reach Center was eye-opening and taught me a multitude of professional values. I began working as a part-time weekend clinician and quickly advanced to become the full time team lead clinician. I learned how to prioritize my time, therapeutically handle a plethora of symptomatic clients, organize and facilitate team meetings, and lead my team of six staff members to effectively provide the best quality of care to our clients. My manager was extremely involved with everyday functioning of the residential facility and was very much in-tune to my needs at the house. Due to this strong support system, both from my manager and from my team, the care given to our clients was of great value. At times, managing a house of 10 clients, all with differing symptoms and treatment goals, some days could become hectic and emotionally draining. However, even considering these stressful times, it was very rewarding to be able to directly play a role in the improvement of each clients' treatment goals and quality of life.
Great supervision, good benefit package, rewarding outcomes
Long, stressful hours, hectic and emotionally draining work at times
An experienced Manager with the organization skills needed to be successful in today's world.
Program Manager (Current Employee) – Northglenn, CO – April 9, 2013
One of the best things about my current job is that there is no 'typical' day at work. I regularly wear many different hats, including that of Program Manager, Disaster Response Coordinator, clinical supervisor, and crisis management. Often times, this can also be one of the hardest parts of the job. As a middle Manager, my collegues include both other Managers, and also our front line staff.
benefits, and relationships.
often trying to do too much and feeling spread thin.