A rewarding and meanigful job with great benefits.
QMRP (Current Employee) – Ashburn, VA – March 16, 2013
Discuss the day's activities with the team, provide direct care, engage consumers in activities, provide documentation. I learned how to communicate more effectively and teach skills to different types of learners. Management was very supportive by providing training resources. My co-workers were diverse in backgrounds, cultures and personality but maintained great team chemistry. The hardest part of the job was/is not becoming attatched to those we are providing services to. The most enjoyable part of the job was learning and experienceing new things with co-workers and consumers.
Direct Support Professional (DSP) (Current Employee) – Arlington, VA – February 4, 2016
These people are the absolute worst. The managers are rude, disrespectful and treat you like modern day slavery. I haven't even been there a month and already I have had to turn to HR twice due to the unprofessionalism of the staff. I wouldn't suggest this place to no one
The manager at that time was very easy going he always watched out for people and made sure if you need something at your disposal he would hand it over to you I really liked the fact that it was a great environment
Manager (Former Employee) – Arlington – August 10, 2015
-A true lack of care for employees. They will work you to the bone, but rarely provide opportunity to consider your thoughts, ideas, etc. Employee satisfaction surveys are completed on occasion (simply to meet regulations/standards), but the feedback is not properly addressed and is overlooked if it creates an inconvenience for the upper management. -The maintenance department is not supportive and if you experience an emergency and need to call for assistance, you reach a gruff, grouchy voice that does not appreciate being inconvenienced. Extremely poor attitude that is allowed to persist! -The IT department is even worse. There is a blaming attitude within this department. Zero customer service skills. They will yell, slam doors, and overtly display their anger and frustration regarding technical issues that arise within the programs. In addition, their motto is "let us help you help yourself". Instead of solving computer issues, this department wants to teach you to fix your own problem while you are in the midst of handling a crisis situation with a vulnerable individual. -The agency claims to be fiscally responsible, but they take drastic measures to remain within budget every year- cut programs, terminate employees, cut spending for essential items, start billing campaigns in which you are bombarded with the daily message to "bill services" taking away from spending time caring for the individuals. -Upper management is very detached from the programs. They do not understand, nor do they care to understand the plight of the direct care employee. As long asmore... things are running and they can maintain their expensive cars and vacation homes... -Upper management does not support mid-level Managers. You are guilty until proven innocent. The community shareholders (money) take priority. You cannot do enough to satisfy everyone and you will kill yourself trying. -The senior management team operates like a dictatorship in which sharing of thoughts and opinions is not encouraged. Collective problem solving and creative idea sharing is NOT encouraged. It is one person's way or the highway!less
Great job to have, it helps you understand other persons behaviors. CRI helps you identify children in need. Management is great towards staff. Management helps you with all problems within the home. All questions can be answered in fashionable time. Overtime hours are available.
The agency does not pay well and therefore, does not end up hiring a high caliber of individual which makes working there difficult. It was hard to work with people who felt they did not make enough money to make helping the residents worth their time. Residential management staff was only there during the day, when the residents were in school, so they were not always aware and compassionate as to what the job actually entailed.
Support Professional (Current Employee) – Arlington, VA – May 18, 2015
Community Residences does a fabulous job supporting individuals with a wide range of disabilities. I have grown tremendously as a professional at CR. The work is hard but the payoff is high. So rewarding to see individuals formerly marginalized succeed! The organization as a whole has been very supportive.
Great learning environment, opportunity to advance
Getting to know the clients of each of the residents was enjoyably time consuming. I looked forward to each day of work. Even though it was only per diam, there were still a lot of hours available. I only stopped working there because I ended up moving to Georgia.
Expect to have a great time where ever you are place. The pay is low but the company has great returns. Great experience with management, paid trainings, employee benefits package is great, Room for advancement and you won't regret working for a company that appreciates its employees by showing them through banquets, picnics, bonuses and raises. The holiday parties are awesome. It's a great away from home family.
Great Company that cares about their employees with plenty of room for advancement
Program Manager (Former Employee) – Chantilly, VA – March 7, 2015
-Dictatorship style of management. -Lack genuine care for employees and do nothing to encourage self-care. The health care benefits change annually. Counselors accrue comp time but are not supported to use it. RN'S are paid salary when they work shifts. They are not paid for any time worked outside their shifts. -Hard work and loyalty are neither noticed or appreciated. It's simply a popularity contest. The VP of clinical services is very insecure and this defines the culture of the agency. -Very reactive. -Agency goals are not data driven. -Senior leadership is professionally unethical. They discuss performance issues openly and even make fun of staff.
This job by far has been one of the hardest but best jobs I've had in my past. I loved working one to one with the clients. it was hard for me from my own personal reasons, I lost a few clients while working for this company that meant a lot to me. other than that my team workers were the best crew to work with.
Direct support staff (Current Employee) – Arlington VA – August 22, 2014
This company seem having difficulties employing people who are qualified. The HR Department seem not having a clue about the online application process, as they keep on posting openings over and over, and failing to process potential would-be employees. It is sad, and I am sorry to verbalize as such. In fact, they need more professional training, to say but not the least.
A typical day at CRI includes escorting clients, administering medications and making sure the homes are clean and presentable at all times. I have learned of the resiliency of life. Management makes certain staffing is trained to address any and all challenges our clients may face. My co-workers are all team players. The hardest part of the job is my working a flex schedule. The most enjoyable part of the job is seeing my clients faces and their joy knowing that I am there for them.
always something to do and many opprotunities to excel. very diverse site between consumers and staff. you are able to make memories and good times as long as you put in the time to do it. very rewarding job.