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Community Services Group, Inc.
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14 reviews

Community Services Group, Inc. Employer Reviews

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program manager
PROGRAM MANAGER (Former Employee), Harrisburg, PA – May 5, 2013
Cons: unethical
There was a constant compromise of intergrity. I felt that that the ethics were shady. I worked with therapeutic foster care and had to turn a blind eye to many things. The company hired idiots to be "therapeutic" foster parents and got fat off of them. CBHNP reimbursed the company almost twice as much as what the foster parents made, and the kids were – more... getting worse not better. A lot of foster parents made $65/day to do nothing!! – less
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Fun
Direct Support Professional (Current Employee), Lancaster, PA – February 20, 2013
I enjoy working at CSG and the care i provide to the individuals
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learning experance
Advisor / Residential Program supervisor (Former Employee), Bloomsburg, PA – January 21, 2013
Pros: working with the clients
Cons: poor management
I enjoyed my position working in the MH/MR field and working directly with the clients and familys
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Terrible experience
Direct Support Specialist (Former Employee), Pottsville, PA – November 10, 2012
Pros: working with clients
Cons: not enough hours, no communication.
I had to drive long distances with no compensation for mileage for a 2 hour shift. The maximum time that I got was 15 hours, I was told that they don't hear from people in the field for months at a time and that was ok. How do you manage your staff without communicating with them? My job assignments changed four times before I was assigned a client. – more... You're expected to use your car to transport clients and your personal cell phone if you need to call in. When you take into consideration the gas you use and your hourly rate, I was making about $50.00 a week clear. Great job if you want to be on foodstamps. – less
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Worst place that I have ever worked.
Direct Support Specialist (Current Employee), Atlas,PA – November 1, 2012
Pros: helping the residents
The infrastructure of this company is riddled with liars! I worked with the company for almost a year and was constantly in a state on anxiety due to the lack of enforcement of the rules and core values. I'm not sure where these raving reviews are coming from but they sure aren't from actual employees! W4+-+-hen I first began I was put into medicine – more... training which lasted a little over a week in a half total due to the supervisors starting late constantly or constantly being interupted. I was then tested on my medicine passing abilities by performing 3 supervised med passes ( all were done with supervisors, only one of the three was an actual licensed nurse!). I was then let out onto the floor to pass meds. I did make mistakes, I will not lie about that, and I was reprimanded for them and re-taught the on how to pass meds. However, when I reported med errors that other employees had made nothing was ever done to reprimand them! In fact I was put through the motions when I reported the events and then everything that happened to them was swept under the rug! When I called on-call to ask if I should give a medicine or not because I was not sure, I was told to give it to her, however when I came in that night I was again written up for a med error! I refused to sign the sheet stating I had done nothing wrong and from then on out was constantly being watched and doing things incorrectly. I watched supervisors give the ok to thrown Hep C infected water out onto the grass next to the living area. I heard supervisors talk about residents like they were disposable and not worth anything. When there were monthly meeting and the head honcho was there she would never tell anyone that they were doing anything well, it was a constant bashing of the employees all the time and putting the incompetent supervisors on a pedestal. When I asked to take a resident to get new clothes because she needed them I was told the resident had no money in their account to do anything with. This was false as the resident had just received a check for over $200. Another resident was waiting over a year for their rent rebate and still had not received it.Also, the company had the nerve to tell us that since they had taken a budget cut they were taking back two days of accrued paid time off from every full time employee to offset their costs. You were NEVER allowed to do overtime, also if you had to stay late because of a person coming in late they would go back into the computer and remove that time so that it looked like you just worked your normal 8 hours. All around this company is run by incompetent people who don't know how to do their jobs with respect and dignity. – less
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Rewarding support for individuals in their daily routine.
Direct Support Staff (Current Employee), York, PA – October 24, 2012
Pros: co-workers & supervisors are helpful, wonderful people.
Cons: the salary and the hours for this position are horrible.
Helping individuals with daily functions; such as work, hygiene, cooking, & housework.
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RESIDENTAIL SUPERVISOR
Community Service Advisor (Former Employee), Bethlehem, PA – October 18, 2012
Pros: the clients
Cons: bosses
I LOVED THE CLIENT'S MORE THEN THE BOSSES. THE CLIENT'S MADE YOU APRICAITE LIFE. WHEN YOU SAW THERE FACES LIGHT UP WHEN YOU COOK A GOOD MEAL FOR THEM. THEY SHOWED APRICAITION.
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Best mental health company!
Direct Care Support Staff (Former Employee), Lebanon, PA – October 7, 2012
Pros: great pay & bonuses. wonderful staff!
Cons: needed more help with stress management.
Daily work was great it was a lot to manage. Staffing was great. Job was difficult and very stressful. Great pay & bonuses. The most enjoyable part of the job was helping residents live independently.
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Helping those less fortunate is rewarding
Residential Program Supervisor (Current Employee), Shamokin Dam, PA – September 9, 2012
Pros: rewarding job, meet great people, touch lives
Cons: on call
The company is a great company but due to a loss in money through PA budget cuts, the services provided are becoming of a lower quality than they should be. Co-workers are pleasant to work with.
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Productive, fun place to work.
LPN (Former Employee), Bloomsburg, PA – September 8, 2012
Pros: fun place to work
Cons: short breaks
Professional staffing with dedicated, reliable, responsible, and caring, compassionate staff.
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This was without a doubt my favorite job.
Residential Program Supervisor (Former Employee), Bethlehem, PA – September 1, 2012
Pros: i love taking the men out.
Cons: parents who want you to "fix" their child.
I would come into work and start supper, then I would either take the men to an appointment or pick them up from day program. I learned something new all the time, part of my job was hiring staff, I've learned that I am not good at seeing through people. They will say whatever they need to, to get a job. I worked with some of the best management I could – more... ever ask to work with. My co-workers were fantastic. Having to deal with, very controlling parents. All the consumers that are with CSG. Of course the two that I worked with the most, but all of the people there are great. – less
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Enjoyed
Direct Support Professional (Former Employee), Williamsport, PA – July 1, 2012
My typical day would start around 2 PM and lasted until 11PM. During those hours I would cook, clean, and take care of individuals that were mentally and physically handicapped. Working there as an employee you had to be a self starter and be able to work on your own and as a team. Following state and federal guidelines was mandatory. The hardest part – more... of the job was the hours but even so, the most rewarding part of the job was working with the individuals who had no one but the staff to take care of them and love them. That alone was very rewarding. – less
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Communications skills built and learning how to handle chaotic situations in a calm manor
Direct Support Specialist (Current Employee), Lock Haven, PA – April 28, 2012
Pros: long shifts, interacting with people on a constant basis
Cons: working overnight shifts
Come to work, read Staff Log to get up to date on the residents as well as what has been going on since the last time worked, follow individual recovery plan of each resident to make sure they are staying on track, administer meds to residents at their assigned time, mark down all recovery progress as well as med intake. Interact with each resident – more... and teach them life and problem solving skills.
I learned how to successfully respond to chaotic situations, adapt quickly to an ever changing environment, and show more compassion to those who differ from the norm.
Hardly any interaction from management, our supervisor is only in the office 9-4pm, staff comes in to relieve her shift starting at 4pm. Usually working individually to care for up to 6 residents at a time.
Co-workers- we have gained team building skills from one another to deal more successfully and cope better with the constant change in environment.
The hardest part of the job is being stern with the residents, as many of them are much older than I. It has however, taught me to be much more stern and independent but in a way that affectively benefits all.
The most enjoyable part of the job is helping those who many would not care to help and giving them a chance to see that they can learn and succeed in life by giving them unconditionally encouragement and just having a friend when in need. – less
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Advancement Job
Community Support Advisor (Former Employee), Lancaster, CA – April 19, 2012
Pros: great work days
Cons: takes awhile for a raise
This job offers plenty of advancement within its self. They do a day program and at home programs too, and the schedule is really good. Day program goes Monday thru Friday no later than 5 pm. The at home program works around your schedule.
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