Senior Residential Supervisor (Former Employee) – Lock Haven, PA – November 12, 2015
Worked one to one with clients on ADL skills and future goals. Learned medication management and taught med skills to clients. Reviewed scheduling to ensure coverage was there for all shifts. Learned to deal with people from all different backgrounds - domestic abuse, trauma, addiction issues and how to flex my teaching ability to match their specific needs. Management was not the best - lots of micromanaging and not trusting seasoned staff to do a job. Co workers were fabulous. Got along well with everyone and all had respect for each other. Hardest part of the job was seeing that someone had the ability to succeed, but not the drive to do so. Most enjoyable was seeing someone pick themselves up and move on to bigger and better things.
Community Service Volunteer (Former Employee) – Indianapolis, IN – September 1, 2015
On a typical day , I would go around picking trash up in many different neighborhoods in there parks. I also racked grass ,and lawned grass for elderly r people who can't do themselves, or afford someone to do it for them.
Caregiver (Former Employee) – Pottsville, PA – July 24, 2015
I get to enjoy the company of individuals with intellectual developmental disabilities. The hardest part of the day is when on of my consumers has an explosive episode. The best part is seeing a smile on thier face when you spend quality time with them.
DSP (Former Employee) – sunbury, pa – June 10, 2015
The Job was good at first for me, I was really excited to learn and further my career in that field but after a while as time was going on I was getting tired of all the gossiping and complaining that people were doing. I get tired of people that complain instead of doing something about it, I've lost my want to do my job as good as I used to. I feel that this company dosent know how to keep their staff, and ends up pushing them away without realizing it. I think this place can use some work.
good pay now, pto, team work to a point
constant asking to come in early, no holidays off, not much time for personal life, can't keep staff, etc...
Direct Support Professional (DSP) (Current Employee) – Lancaster, PA – March 11, 2015
A typical day at work entails caring for the daily needs of adults with developmental disabilities. Each program is different based on the care needs of the individuals the program serves. Overall a good company to work for; if you are good to them they are good to you.
Residential Program Supervisor/Advisor (Former Employee) – Williamsport PA – January 22, 2015
I loved my job there. I was employed for 19 years. The job itself was in a group home setting. We tried to teach Adult Daily Living skills to mentally ill adults. We wrote goal plans to help them improve on skills each week and reviews for the their case managers to see how the client was progressing.. It was a very fun job as we did typical things you'd do around a house, like even playing volleyball. The hardest part of the job was watching a client decompensating and not doing well. Everyday you're dealing with a multitude of different personalities and some people have anger issues..
the vacation and sick time was fabulous along with the flexible schedules
Payroll/Benefit Assistant (Former Employee) – Mountville, PA – December 9, 2014
The company is in the process of trying to streamline their business. Unfortunately they are placing people based on friendships not qualifications. They have people running departments that have no experience or qualifications in the work of that department. This has only effected the office staff but the employees who work in the field are sadly underpaid and undervalued for the work they do. And for a human services company they have little regard for their employees or their life outside of work.
Supervisor (Former Employee) – mountville pa – October 29, 2014
The company and employees are drowning at CSG. In the group home you are there to serve the people that live there, with little support. The homes often run single coverage and the bare minimum is being done. The staff are not being compensate for the work they do and are expected to work schedules that are undesirable. If you are management it's worse, you are expected to staff the home with single coverage and at the cheapest rate. Your supervisors are doing the best they can and are only available when there is a major problem. There hasn't been a raise in years and most people use the job as a stepping stone to something better. Staff doesn't take the job seriously because they don't take the management seriously. Management doesn't know nor follow their own policies and procedures. I can't think of one person who thinks they are making a difference, instead they are trying to find a way out!
poor pay, long hours, poor managment, lack of good training, no values
Residential Support Staff (Former Employee) – York, PA – August 18, 2014
This is a company that not only cares about clients but also about their employees. I worked here and did personal care for clients as well as documented incidents and situations for care and insurance purposes. I administered medications and first aid when needed as well as supported clients in the community to ensure their safety and the safety of others. The coworkers I had were hard working and dedicated and it was a joy to be a part of their team. The hardest part of this job was dealing with individuals who weren't able to speak and tell you what was wrong with them. The most enjoyable part was watching clients reach goals no matter what age and disability they had.
Fun environment in different homes, laid back and flexible
Direct Support Professional (Current Employee) – Lancaster, PA – August 2, 2014
On a good day at work, this job can be very laid back. As long as things are caught up and the individuals are cared for, the job does not require any super heavy lifting. You learn a lot about the individuals as the days go on, different homes have different types of individual that needs cared for. I cannot speak for other houses and their management, the residential house that I work for has exceptional management from both the supervisor and assistant program director. Co-workers are very fun to work with, they like to enjoy the workplace as much as you would to help time fly by. The hardest part of the job would have to be understanding the individuals who aren't able to communicate what they want or individuals with high behavioral problems. Of course they assign trainings to help you as much as possible with the type of environment you would be working in. The most enjoyable part of the job would be going out to the community with the individual(s) on a beautiful summer day.