Processor of billing for services rendered to mentally disabled adults living in the community
Administrative Assistant (Former Employee) – Rochester, NY – September 13, 2015
time sheets would be delivered to me on a weekly basis from direct caregivers. I would take the hours and break them down into 1 point for each 15 minutes of care. At the end of the payroll period (2 weeks) I forwarded spreadsheets to payroll. I also had a tracking process of Individual Service Plans for all Individuals under the care of the company. Deadlines were set for each step of the ISP, from the meeting to the writing of the plan to distribution. I was responsible for making sure that deadlines were met by the MSC. I reported to 4 different managers who all had different ideas and ways of doing things. Written procedures were to be followed, but they were out of date and impossible to follow to the letter of the law. The hardest part of this job was trying to be a team player and then getting in trouble (by my most direct supervisor) for doing that. She had no understanding that if everyone was on the same page that the process was more efficient and coworkers would readily by into the process, if they knew what each step of the process meant.
good health care, in-house Weight Watchers which the company paid for, exercise room at disposal during lunches and after hours.
I could not relinquish my ideals of what a conscientious employee is.