Start day with free coffee or tea from break room. Then work on case load scheduled for that day. Check voice mails and emails. Attend clients who call in. Set up appointments for clients as needed.
Learned to manage heavy case loads, legal terminology, legal forms and how to file them. Learned to manage time to maximize progress in case status.
Co Workers were friendly, kind, helpful and have a down to earth casual atmosphere.
Difficult clients is the most challenging part of the job, however if you stay calm. Don't reciprocate their anger and listen to their complaints dealing with them gets easier. Stay calm, listen and find a resolution for them and they will be satisfied.
The most enjoyable part of the job is getting to witness the outcome of your work. When clients cases are closed and the company was able to get them out of the financial issue they were in. Just witnessing the clients happiness and relief is extremely fulfilling.
Free coffee and tea, occasional free lunch. Birthday cake on birthdays. Health and great dental
No cons, I loved that job!