Great Mission of Service
Marketing/Customer Service Representative (Former Employee) – Fresno, CA and Portland, OR – December 3, 2014
I believe the job had at Community Tissue Services was the most fulfilling position I have had in my entire career. I would very much have loved to work there for the entire rest of my career, but fate had other ideas.
There was no such thing as a typical day at work as each day held a new and exciting experience in providing most valuable gifts from people who cared enough to be a lasting legacy to people who's lives they could directly and indirectly enhance.
I learned something new practically every day, from my co-workers, hospital personnel, surgeons, etc. Learning about the usage of the various human tissue grafts and the hospitals that used them was so exciting.
Management up until recently was always very supportive. Unfortunately, the culture of the company appeared to change from one that showed concern and was empathetic to a more revenue oriented concern. The manager to whom I reported had, I believe, risen to his level of incompetence which made him unresponsive to the needs of those who reported directly to him. He seemed to have an agenda that did not include doing what was necessary to assure his reports had what they needed to succeed.
Still, though, I think Community Blood Center/Community Tissue Services is a great organization.
the fantastic learning experience and the mission we sought to achieve.
the change in culture and poor middle management.