CommUnityCare Employee Reviews

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Awesome place but highly politicized
Claims Review Supervisor (Former Employee) –  Austin, TXNovember 29, 2017
Loved the mission; hated the dishonesty of management. Relocation of business office 22 miles from original location was difficult to manage on a daily basis. I felt the citizens of Austin needed an honest and dedicated health care opportunity with management who's mission of helping with their medical needs was dedicated to Austin, not a foreign country.
Pros
Mission was big
Cons
Manager was dishonest
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I worked with other good Medical Assistants.
Medical Assistant (Current Employee) –  Austin, TXJune 27, 2017
I worked pediatrics, a normal day would consist of rooming in patients for either an acute visit or a well child check (yearly physical). I leaned dealing with different types of children, as far as ADHD, Special needs, and adolescence. Management was a little too selfish, not much support, only interested in making their number.
the hardest part of my job was working immigrant patients from all over the world, the language barrier and their experiences they dealt with in their country (mostly the middle east). The most enjoyable part would have been the children and the my Dr. And partner, we build a good team.
Pros
not many pros
Cons
not many cons
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Buyer beware
Administrative Manager (Former Employee) –  Austin, TXMarch 30, 2017
Inconsistent management and structure. Unstable work environment. Lack of corroboration between administration and the medical staff. Unable to get usable feedback or implement new ideas. No fostering of teamwork.
Pros
good benefits
Cons
Lack of communication through all levels of management
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Horrible place to work
Healthcare professional (Former Employee) –  Austin, TXFebruary 1, 2017
The senior management only cares about #'s and not people. This includes staff - doctors, PAs, NPs, RNs, and MAs, and more importantly, the patients. Staff turnover is over 50+% and this is all levels. It is ridiculous. I've read this organization described as a cattle call and it is. Additionally, some of the leadership are ridiculously in over their heads and their management skills are subpar. It almost seems like a game as to who can run off the most employees and for the most inane reasons.

If this is your absolute last hope of a job, I'd seriously consider changing fields. It's not worth the aggravation and total complete BS that they come up with, to include making up policies or how they elect to enforce policies on a case by case basis. It's either right or wrong, but never consistent.
Pros
The patients. They are amazing.
Cons
Senior management that seems to suck the life out of any good employee..
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Assembly line medicine
Physician Assistant- Pediatrics (Current Employee) –  Austin, TXDecember 26, 2016
I would only recommend this employer if you had no other options. High turnover rated for support staff coupled with a "see everyone who walks in the door" makes it a stressful place to work.
Cons
Patient load compared to compensation
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Horrible place to work
Medical admitting clerk (Former Employee) –  South austinSeptember 27, 2016
This place does not care about your kids and they don't take care of there employees nor there patients they lose doctors left and right because how they are treated and patient complaint all the time and they never get there meds when needs . I mean I wish i could do more for these patients and employee they don't deserve this treatment.. I highly recommend not to work there.
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Horrible place but steady paycheck
Dental Assistant (Former Employee) –  Austin, TXSeptember 3, 2016
tal Assistant (Former Employee) – Austin, TX – 2015
Typical Day at Work-"Cattle Call" Herd them in-Herd them out
What I've learned-What I can and can not tolerate, Over time, the nature of my work was a complete depature from what was initially agreed upon
Management-Virtually non-exsistent-Overall poor-Note this company has a high turnover rate
Co-workers-Some were great, however too many were poor and some were verbally abrasive and management let them get away it since they have favoritism there.
Hardest part of the job-Constant obstacles-poor utilization of schedule, non-exsistent team work by many co-workers, verbally abrasive co-workers
Most enjoyable part of the job-Appreciative Patients
Pros
decent benefit package
Cons
dead end job
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Low pay and lots of job stress
Management (Current Employee) –  Tulsa, OKApril 30, 2016
Standoffish to new employees and very clickish. Very busy workplace. Fast paced and I learned a lot. Hours were good. Management was just okay, not the best I have seen.
Pros
Nothing other than insurance--PTO sucks
Cons
No job security
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Multicultural environment
Medical Admitting Clerk (Current Employee) –  Austin, TXMarch 25, 2016
Great place to work It’s a great company and I enjoy to working there
this non- porfit is one of the health care leaders in Austin area
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It's all about the numbers, not about the patients
Nurse (Former Employee) –  Austin, TXMarch 15, 2016
The benefits are ok, however PTO is less than most health care providers and pay is lower than market. Management is all about making appointments shorter and shorter and cramming as much into those appointments as possible. The patients were the best part of the job, but there is hardly any time to see them.
Pros
the patients
Cons
a health care factory
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Productive and trainable
Medical Assistant (Former Employee) –  Austin, TXFebruary 16, 2016
Checking to see if patient has any documents needed through Compass and print them for provider and or send them to be scanned electronically. Check. all emails for urgency Proceeding to my Clia waived book for documentation of all rapid test/ blood draws done in office. Patient intake with in 10 minutes, correct documentation, notify provider of any emergencies status' on patients, any provider orders needing to be processed and or scheduled, medication distribution, and get discharge paper work ready for patients/ discharge patient. Clean all patient rooms after discharge, sanitize and dispose of all bio-hazardous material.
Pros
Helping others get their health under control
Cons
30 minute lunches
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Fast-paced and changing environment, upbeat atmostphere
Quality Improvement - Documents Coordinator (Former Employee) –  Tulsa, OKFebruary 7, 2016
Great company to work for, required serious critical thinking and decision making skills. Quality Department worked with all departments, allowing great cross-training.
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Poor place to work
Former Employee (Former Employee) –  Austin, TXNovember 12, 2015
Unfortunately this place does not care about their employees or their patients. Even though they talk patient care and being all about the patients, this is not true. It is very evident that the only thing this organization cares about are the numbers and how they can improve on getting the numbers higher every year. Therefore, the employees are overworked with getting patients in and out quickly which makes for poor patient care. The management does not support the employees and will tell you that anyone of us are expendable and can be replaced at any time. I think the bigger this company gets, the worse it cares for their employees and their patients. I only give it 1 star due to decent benefits which they try to make up from paying lower than average income.
Pros
Benefits
Cons
Poor Management and No Support
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look elsewhere
clinical (Former Employee) –  austin, txAugust 21, 2015
I worked for this organization for way too long. It is all about the numbers and you are always understaffed. The MAs are under-trained, roam around without any leadership and are expected to do way too much. The nurses are non-existent. They burn them out quickly. The providers are overly stressed with all the unrealistic expectations. The leadership team is not supportive and blame everything on the staff. It is a dead end job and would not recommend it to anyone.
Pros
the patients
Cons
staff turnover, poor management
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Great Benefits
RN (Former Employee) –  Austin, TXAugust 5, 2015
Pros: Great benefits, CEO is personable and inspirational

Cons: mgmt is unsupportive and lazy coworkers. there is another review on here that was written 6/2015 and really hits the nail on the head with my experience, unfortunately. I had high hopes for this organization.
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Keep Looking!
Nurse (Current Employee) –  Austin, TexasJune 17, 2015
If you are a nurse please keep looking elsewhere and don't even waste your time here. New graduates won't learn anything at community care; seasoned nurses get disrespected by staff and management (unless you belong to the management/nurse "gang"). Nurses are not valued or respected here. The turnover on nurses is staggering! A typical day at work is doing tasks sent by providers and getting pulled from your unit to work another unit you have no idea about due to all the MA call in's. Management does not support nurses, charge nurses or staff nurses. You will be wrong and blamed for issues before you are given a chance to voice your side. The staff at community care that are respectful and hard working are scant. The hardest part of the job was dealing with lazy co-workers and managers that give you zero support. The most enjoyable part - weekends off, no mandatory overtime and most holidays off. Look elsewhere, this place is not worth it.
Pros
weekends off, no mandatory overtime
Cons
lazy staff, no support from management
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Helps the less fortunate
Dental Assistant (Current Employee) –  Austin, TXApril 28, 2015
Makes an impact in patients needs helping people with limited resources embracing all patients without turning anybody away.
Pros
great benefits
Cons
30 minute lunch
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a typical day
Admin employee (Current Employee) –  Austin, TXAugust 23, 2014
the mission is excellent, however, it does not seem to be discussed much on a daily level. Like all companies there are really great people and then others that leave you looking quizzical and scratching your head.....company is going through a lot of changes that seem very good and stabilizing. The roots of the organization are in government and that mentality seems to be very prevalent. It's a slower moving culture and decision making seems to have to be approved at every level of the organization.
Pros
work out area equipped with treadmills, weight-balls, and mat; not fancy but does the job!
Cons
decision making, compensation
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Great people to work with and very busy
Marketing Assistant (Former Employee) –  Oklahoma City, OKMay 1, 2014
Coordinated special projects and events, office activities and commottee meetings. Maintained calendar, directory, schedules, appointments and meeting rooms for the entire Integris Information Technology Department. Proficiently conducted administrative duties using Microsoft Office. Routinely operated office equipment, such as photocopier, fax machine and a multi-line telephone. Performed daily administrative tasks including expense reports, record maintenance, travel arrangements and planned all company functions.
Pros
Fun activities, loved helping all of my IT employees with all of their needs.
Cons
Being laid off
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productive workplace
Certified Medical Assistant/ IT Support (Former Employee) –  Austin, TXJuly 19, 2013
enjoyed working for this company. Great company. Busy clinic. Willingness to work in patients on a walk-in basis.
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Overall rating

2.7
Based on 26 reviews
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1 star

Ratings by category

Work/Life Balance
2.8
Compensation/Benefits
3.0
Job Security/Advancement
2.4
Management
2.1
Culture
2.3